Methods to Add Recordings

There are three available methods to add recordings into Zoom Revenue Accelerator.

  • Use the Add Conversation API to directly upload a file and add a conversation into ZRA with a download_url to an active file service. We recommend using the host_id parameter to properly associate each conversation to the correct user when using this method.
  • Use the Upload File API to add conversations by uploading meeting recording files.This method requires multiple API calls
  • Use the Upload File API to upload existing transcript, participant, and speaker attribute files.

As a best practice, we strongly advise you to conduct a preliminary test of the procedure using a limited number of recordings. This will help ensure that the final outcomes align with your anticipated results before proceeding with widespread implementation.