Host and admin tools and controls
Account admins control whether users in their account can use Realtime Media Streams (RTMS) and whether RTMS-enabled apps are automatically started when users join meetings or webinars.
Meeting and webinar hosts control whether participants must request host approval before the RTMS-enabled app can access content.
Account admin web portal controls
Account admins can enable RTMS at the account, group, and user levels.
To enable RTMS at the account level
- Sign in to the Zoom web portal.
- In the navigation pane, choose Account Management, then choose Account Settings, and then choose the Zoom Apps tab.
- Turn on Share realtime meeting content with apps or Share realtime webinar content with apps.
To enable RTMS at the user or group level, follow the same procedure, but instead of choosing Account Management, choose User Management and then Users or Groups.
To add auto-start apps at the account level
- Sign in to the Zoom web portal.
- In the navigation pane, choose Account Management, then choose Account Settings, and then choose the Zoom Apps tab.
- Under Auto-start apps that access shared realtime meeting content choose + Choose an app to auto-start.
If you don't see Auto-start apps that access shared realtime meeting content make sure Share realtime meeting content with apps is turned on.
- Select the RTMS-enabled app or apps and set the Auto-start status to On.

- Sign in to the Zoom web portal.
- In the navigation pane, choose Account Management, then choose Account Settings, and then choose the Zoom Apps tab.
- Under Auto-start apps that access shared realtime webinar content, choose + Choose an app to auto-start.
If you don't see Auto-start apps that access shared realtime webinar content, make sure Share realtime webinar content with apps is turned on.
- Select the RTMS-enabled app or apps and set the Auto-start status to On.
To add auto-start apps at the user or group level, follow the same procedure, but instead of choosing Account Management, choose User Management and then Users or Groups.
Host in-meeting tools
When a host is in a meeting or webinar they'll have the Host tools menu available to them. From there they can decide whether to share content with RTMS-enabled apps.
To share content
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Click on Host tools
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Turn Share realtime meeting content with apps, or Share realtime webinar content with apps, on.
