Set up Zoom apps for Zoom Room Controllers

Prerequisites

  • An administrator account with Marketplace role and edit permissions is required to add apps from the Zoom App Marketplace.

  • An administrator has enabled Zoom Apps on the account.

    Log in to the Zoom Web Portal and go to Account Management -> Account Settings -> Zoom Apps and enable Zoom Apps Quick Launch Button.

Step 1: Add the Room Control app to your account

  1. Log into the Zoom web portal as an administrator account.

  2. Navigate to ADMIN > Room Management > Zoom Rooms.

  3. In the left-side hierarchy, select a location, floor, or room, and click the Edit.

  4. Go to Zoom Apps > Room Control Apps > Add App.

    Zoom redirects you to the Marketplace to choose and add the app.

  5. Select your app and follow the screens to add it to your user account. Zoom redirects you back to the Zoom Apps management page for your Zoom Rooms.

  6. Ensure the toggle switch to the app is enabled.

Step 2: Configure the Room Controls app for your Zoom Room

Prerequisite: An administrator has added the app for your account.

Unverified connections OS limitations

iOS does not support allowing unverified connections due to system restrictions. Unverified connections are only permissible on Android and Windows Zoom Room Controller.

  1. Log into the Zoom web portal and navigate to your Zoom Rooms management page and select the room for which you want to enable the app. ADMIN > Room Management > Zoom Rooms > (Room Name) > Room Settings.
  2. Enter the authorization credentials:
    1. Under Zoom Apps > Room Control Apps, select Configure App.
    2. Choose the authorization credentials method that was set up for your app.
  3. Save.

Step 3: Enable the Room Controls app

Prerequisites:

  • An administrator has authorized the app for your account.
  • You have added the app to your account in the Zoom Marketplace.
  • You have configured the app for your room.

  1. On the Zoom web portal, navigate to Rooms Profile > Devices, and enable Enable Room Controls.

    Your app is displayed under the setting.

  2. Open your Zoom Room Controller and go to the Room Controls tab.

    The tab displays the Room Controls app you've added.