Testing Zoom Rooms

Prerequisites

Zoom Rooms apps are supported on the following platforms:

  • Android
  • Windows

Supported app types:

  • Personal Zoom Room (PZR) apps
  • Shared Zoom Room (SZR) apps
  • Digital Signage apps

Note: Mac and iPad support only Digital Signage apps.

For Android Zoom Rooms, multiple hardware devices are supported. Only the following devices are officially supported:

  • DTEN
  • Neat

Application instance limitations

Zoom Rooms is a single-instance application. You cannot install or run multiple instances of Zoom Rooms on the same device. Unlike the Zoom desktop client, multiple versions (for example, Zoom and Zoom2) cannot run side by side.

Create and install a Zoom Rooms App

Before debugging, create and install your Zoom Rooms app through the Zoom Marketplace. For detailed steps, see Testing updates to published apps.

Preconditions

Before testing with the client debug package, complete these steps:

  1. Install the app

    Use Local Test for development and testing.

    For more information, see Testing updates to published apps.

  2. (Optional) Share a draft app

    To share a draft app outside your developer account, follow Sharing private and beta apps.

  3. Enable the ZR setting

    Enable the ZR setting in the Zoom Rooms web portal.

Install and use the client debug package

  1. Install the required client debug package.
  2. Start the app using the client debug package to begin testing.

For installation instructions, see:

This step allows you to test unpublished or development versions of your app directly on the Zoom Rooms client.

Testing workflow using the client debug package

Zoom Rooms testing is primarily performed through:

  • Zoom Marketplace
  • Zoom Rooms web portal, where app settings and configurations are managed

After installing the app from the Marketplace:

  1. Install the app on the Zoom Rooms device.
  2. Configure the app in the Zoom Rooms web portal.
  3. Apply the client debug package to the Zoom Rooms client.

For more information or to obtain the debugging package, submit a request to Zoom Developer Support. After you submit your request, we will share the package with you.

Submit a request

Testing advanced features

Some Zoom Rooms features require additional setup to test unpublished apps. For these scenarios, see the documentation for the specific feature.