Developing apps for Zoom for Government

Zoom provides two different marketplaces developers can use to provide apps offering services in the government space:

  • Zoom App Marketplace
  • Zoom for Government Marketplace (ZfG)

Zoom App Marketplace

The Zoom App Marketplace is Zoom's online marketplace for Zoom apps. It is an open marketplace that customers can access using their standard Zoom accounts.

Developers can publish apps here targeted for the government or municipal entities that are accessible to everyone.

For example, see Zoom apps for government.

Create apps

Use the standard procedure to create apps for the Zoom App Marketplace.

Keep in mind, on the App Listing pages, select the Government industry vertical.

Approval to publish

Publishing an app for the government industry vertical follows the same approval process and requirements as other marketplace apps. However, developers should anticipate answering additional questions during the review about the app's specific use case and target audience.

For more information, see Zoom Marketplace review guidelines and principles.

Note

Publishing an app in the Zoom App Marketplace does not imply an automatic approval to publish the same app in the ZfG Marketplace.

Zoom for Government Marketplace (ZfG)

The Zoom for Government Marketplace is a restricted marketplace for users with Zoom-for-Government accounts. The ZfG platform is available for approved federal government agencies, contractors, integrators, or educational institutions that support government customers and any state and local governments that adhere to federal requirements.

Obtain ZfG account and licenses

ZfG does not support free developer accounts. You must obtain a ZfG account and licenses in order to develop and publish apps on the ZfG marketplace.

The minimum starter account is Zoom Workplace Business for ZfG with a minimum of 10 licenses.

Contact a Zoom Sales AE or call 1.888.799.9666 and select the option to purchase Zoom products to acquire a ZfG account.

Creating apps

Creating apps for ZfG follows the same process as developing apps for the Zoom App Marketplace. Sign in to the Zoom for Government Marketplace, and then use the standard procedure for creating apps in the Zoom App Marketplace.

Things to keep in mind:

  • App metadata (descriptions, subscriptions, licensing, etc.) should explicitly state that the app is for the Zoom for Government Marketplace.
  • Any hardcoded URLs must be zoomgov.com, and not zoom.us.
  • When using APIs, the ZfG app must call the zoomgov.com API endpoint, not the zoom.us endpoint.
  • The base URL for Zoom REST API requests in the ZfG platform is https://api.zoomgov.com/v2/ across all products.

Approval to publish

The app review and security review processes mirror those of the Zoom App Marketplace.

For more information, see:

Publication and ongoing monitoring

  • After the Zoom team approves the app for publication, you can choose to have them publish the app on your behalf or publish it yourself.

  • After publication, the Zoom team monitors the marketplace APIs as part of our assurance program.

    This step supplements the Zoom App Marketplace Review Process.