Connect to external MCP server

AIC is Zoom's generative-AI digital assistant. You can extend its capabilities by connecting it, as MCP client, to external MCP servers.

Requirements

  • A Zoom account with administrator or developer roles.
  • The URL for the external MCP server.
  • Credentials for the external MCP server.

Connect to external MCP server

Integrations and connections to external servers is managed via apps on the Zoom App Marketplace.

Here are the steps at a high level. For details instructions for each step, see the related links for each.

  1. Create a general app and configure the connector in theZoom App Marketplace. For details, see Connect.
  2. In your app's Connect page, add information for your external MCP Server. For details see, MCP server.

Test the connection (optional)

To test your connection, follow these steps to set up a custom agent in AI studio.

  1. In the navigation menu, choose AI Studio, choose Custom Agents, and then select Create.
  2. In the Custom agent templates modal, choose Start from blank.
  3. In the Create agent modal, complete all required fields.
  4. Under Tools, choose Add Tools, select the MCP tool you created earlier, and then choose Next.
  5. On the next screen, if prompted, select Authorize to allow Zoom to load available tools.
  6. Select Confirm to complete the authorization.
  7. In the test interface, enter a prompt like the following.
Fetch PayPal transactions of the last 30 days

If the connection was successful, the prompt should return the requested information. In our case, PayPal transactions.

Your Zoom AI agent is now fully set up to populate responses using the external MCP server context.