Initiate an outbound call

Zoom supports various URI schemes that enable you to click a secure hyperlink or a button that launches the Zoom Phone client.

This guide provides you with an overview of the supported URI schemes you can use to redirect your app users to the Zoom Phone client to make outbound calls.

Prerequisites

To use these schemes, the caller must meet the following prerequisites:

Supported URI schemes

Zoom supports these URI schemes to launch the Zoom Phone client and place calls.

  • callto
  • tel
  • zoomphonecall

Notes:

  • Basic zoomphonecall URI support to exclude iOS callerid and seccall parameters.
  • No zoomphonecall and tel support for Android due to the system security limitations.

callto and tel URI schemes

The callto and tel URI schemes are popular industry standard schemes. You can use either of these schemes to launch the Zoom Phone client.

Implement the callto scheme with the following URL format:

  • callto:{phoneNumberToCall}
  • Example: callto:+123456789

Implement the tel scheme with the following URL format:

  • tel:{phoneNumberToCall}
  • Example: tel:+123456789

zoomphonecall URI scheme

You can use the zoomphonecall scheme to make calls.

The callerid parameter

You can change how the user's default caller ID displays using this parameter. The zoomphonecall://{1234567}?callerid={10001} calls out with 10001 as the caller ID, although it is actually 20002. For example, note that the caller ID has to be an extension or an E.164 number. Use of this parameter does not change the default caller ID in the Zoom Phone client.

CLI examples

Use these examples to test or integrate URI schemes using the command line.

Zoom --url="zoomphonecall://+15551234567"
Zoom --url="zoomphonecall://+15551234567?callerid=+15557654321"
Zoom --url="zoomphonecall://+15551234567?cat=report&bind=abc123"
Zoom --url="zoomphonesms://+15551234567?callerid=+15557654321"

Autodial

Upon successful execution of zoomphonecall://{phoneNumbertoCall}, the Zoom client launches and auto-dials the number.