# Integrate with Zoom Phone using API and Webhooks

<!-- WARNING: THIS FILE WAS AUTOGENERATED! DO NOT EDIT! -->

You can strengthen your engagement with customers when you integrate with Zoom
Phone services, such as:

-   [APIs](/docs/api/phone/)
-   [URI schemes](/docs/phone/outbound-call)
-   [Webhooks](/docs/phone/webhooks)

This document provides an overview of popular features that you might want
to implement in your Zoom Phone integration.

## Before you begin

-   Learn the [basics](/docs/api/using-zoom-apis) on how to build with the Zoom APIs.
-   Try the [Zoom Phone APIs](/docs/api/phone/) with our [Postman Collection](https://www.postman.com/zoom-developer).

    To try these APIs, you must have a Pro or a higher plan with a [Zoom Phone plan](https://zoom.us/pricing/zoom-phone).

-   Learn about [webhooks](/docs/api/webhooks) and how to get data delivered to your designated URL.

## Popular integration flows

-   Your app has a built-in form that prospective sales leads can use to
    submit service inquiry requests with their phone number. A sales
    representative reviews the interest form and chooses the phone number of
    the lead from your app.

![](/img/1608769584389.png)

-   When you choose the hyperlinked phone number, your [app
    programmatically launches the Zoom Phone
    client](/docs/phone/outbound-call)
    and Zoom Phone places the call. Your app tracks the
    call status with webhooks and displays the real time status.

![](/img/1608769717088.png)

-   Zoom [notifies your
    app](/docs/phone/webhooks#operation/phone.caller_ended)
    when the call ends. Your app displays the call log and prompts the
    sales representative (caller) to enter additional information about
    the call.

![](/img/1608769837678.png)