Explore Zoom Phone APIs, webhooks, and integration options to build cloud-based calling features, automations, and workflows directly into your applications.

Zoom Phone

[Zoom Phone](https://www.zoom.com/en/products/voip-phone/) is a cloud-based phone system. It integrates voice, video, and messaging into your applications and workflows by using Zoom Phone APIs and SDKs.

Use webhooks to receive real-time call and voicemail events. You can automate workflows such as call routing, recording, and transcription.

## What you can build
You can use Zoom Phone to:
- Integrate communication features into your apps, such as contact center workflows and CRM calling
- Automate voicemail handling and call processing
- Manage users and devices programmatically
- Customize the user experience through the Zoom App Marketplace

## Who should use this documentation
This documentation is for:
- Admins who set up and manage Zoom Phone for an organization
- Developers who build apps and integrations using Zoom Phone APIs

## Integration options
Use these integration options to connect Zoom Phone with your applications and workflows.

| Integration option     | Description                                                                 | Best for                                                                                     |
|----------------------|-----------------------------------------------------------------------------|----------------------------------------------------------------------------------------------|
| APIs and Webhooks    | Programmatically access Zoom Phone features and receive real-time events.   | Building custom integrations, automations, or backend services                               |
| Smart Embed          | Embed the Zoom Phone widget directly into your web application.             | Internal tools that need quick access to calling features with minimal setup                 |
| Zoom Apps for Phone  | Apps that run inside the Zoom desktop client.                               | Enhancing workflows, integrating knowledge bases, and adding tools without leaving Zoom     |








{/*
[Zoom Phone](https://www.zoom.com/en/products/voip-phone-new/) is a cloud-based phone system that lets you integrate voice, video, and messaging into your applications and workflows using Zoom Phone APIs and SDKs. You can use webhooks to receive real-time call and voicemail events and automate workflows such as routing, recording, and transcription.

You can build communication features directly into your apps, such as contact center integrations, CRM calls, and automated voicemail. You can also manage users and devices, and customize the interface through the Zoom App Marketplace.

This documentation targets:

- Admins who set up Zoom Phone for their organization.
- Developers who build apps and integrations using the Zoom Phone APIs.

## Integration options

### APIs and Webhooks

Programmatically access Zoom Phone features and receive real-time event notifications.

**Best for**: Building custom integrations, automations, or backend services.

### Smart Embed

Embed the Zoom Phone widget directly into your web application.

**Best for**: Internal tools where users need quick access to calling features without switching apps. Simple setup with minimal coding required.

### Zoom Apps for Phone

Apps that run inside the Zoom desktop client.

**Best for**: Enhancing workflows, integrating with knowledge bases, or adding productivity tools without leaving the Zoom client.
*/}


Integration option	Description	Best for
APIs and Webhooks	Programmatically access Zoom Phone features and receive real-time events.	Building custom integrations, automations, or backend services
Smart Embed	Embed the Zoom Phone widget directly into your web application.	Internal tools that need quick access to calling features with minimal setup
Zoom Apps for Phone	Apps that run inside the Zoom desktop client.	Enhancing workflows, integrating knowledge bases, and adding tools without leaving Zoom