Introduction

Zoom Contact Center has a set of APIs dedicated to manipulating users assigned to an admin's account. In this guide, we'll cover how to work with these APIs and what can be accomplished with them.

This walk-through uses sample code written in JavaScript within the React framework. Beginner understanding will be helpful for following along.

We'll be reviewing the follow core actions, with the respective endpoints:

• Create a user profile
• Batch create user profiles
• Update user information
• Batch update user information

Ensure you are using the credentials of the application with assigned scopes to make the API calls. Otherwise, you'll run into a permission error. Once you have your credentials, you can begin making calls.