API and Webhook Guides

In this section of the Contact Center developer library, you'll find guides on working with our APIs and webhooks.

Implementing click-to-call

This developer guide will walk you through utilizing the Call Control APIs to implement the click-to-call feature within your application.

/docs/contact-center/library/api-guides/click-to-call/

Managing users via APIs

This step-by-step guide will walk through integrating and managing your Contact Center users via APIs, allowing you to efficiently add and update users from your built application rather than the admin portal.

/docs/contact-center/library/api-guides/users-api/

Managing webhooks with event subscription endpoints

This developer guide introduces event subscription APIs, which can be used to filter webhook returns.

/blog/webhook-management-with-zoom-api/