# Workforce Management - **OpenAPI Version:** `3.1.1` - **API Version:** `2` Workforce Management ## Servers - **URL:** `https://api.zoom.us/v2` ## Operations ### List filter groups - **Method:** `GET` - **Path:** `/workforce-management/filter-groups` - **Tags:** Filter groups Get all filter groups **[Granular Scopes](https://developers.zoom.us/docs/integrations/oauth-scopes-overview/):** `workforce_management:read:list_filter_groups:admin` **[Rate Limit Label](https://marketplace.zoom.us/docs/api-reference/rate-limits#rate-limits):** `LIGHT` #### Responses ##### Status: 200 The list of filter groups ###### Content-Type: application/json - **`filter_groups` (required)** `array` — List of filter groups. **Items:** - **`filter_group_id` (required)** `string` — The ID of the filter group. - **`name` (required)** `string` — The name of the filter group. - **`page_size` (required)** `integer` — The number of items returned per page. - **`total_records` (required)** `string` — The total number of items available across all pages. - **`next_page_token`** `string` — Use the next page token to paginate through large result sets. A next page token will be returned whenever the set of available results exceeds the current page size. **Example:** ```json { "next_page_token": "cm2n7z2vl000e9cllp4ckoc45", "page_size": 15, "total_records": "45", "filter_groups": [ { "filter_group_id": "cmgoyz7mb00002f6obth9ojea", "name": "Support staff group" } ] } ``` ##### Status: 400 \*\*HTTP Status Code:\*\* \`400\` \
Bad Request ##### Status: 401 \*\*HTTP Status Code:\*\* \`401\` \
Unauthorized ##### Status: 429 \*\*HTTP Status Code:\*\* \`429\` \
Too Many Requests. For more information, see \[rate limits]\(https\://developers.zoom.us/docs/api/rate-limits/). ##### Status: 500 \*\*HTTP Status Code:\*\* \`500\` \
Internal Server Error ### List forecasts - **Method:** `GET` - **Path:** `/workforce-management/forecasts` - **Tags:** Forecasts List forecasts. **[Scopes](https://developers.zoom.us/docs/integrations/oauth-scopes-overview/):** `workforce_management:read:admin` **[Granular Scopes](https://developers.zoom.us/docs/integrations/oauth-scopes-overview/):** `workforce_management:read:forecasts:admin` **[Rate Limit Label](https://marketplace.zoom.us/docs/api-reference/rate-limits#rate-limits):** `MEDIUM` **Not supported in Gov cluster** #### Responses ##### Status: 200 Forecast list response. ###### Content-Type: application/json - **`forecasts` (required)** `array` — List of forecasts. **Items:** - **`create_time` (required)** `string`, format: `date-time` — The forecast request create time. - **`description` (required)** `string` — The forecast description. - **`end` (required)** `string`, format: `date-time` — The forecast end. - **`forecast_id` (required)** `string` — The forecast ID. - **`forecast_profile_id` (required)** `object` — The forecast profile ID. - **`interval_minutes` (required)** `number` — The forecast granularity length, in minutes. - **`modify_time` (required)** `string`, format: `date-time` — The forecast request modify time. - **`name` (required)** `string` — The forecast name. - **`scheduling_groups` (required)** `array` — List of scheduling groups present in the forecast. **Items:** - **`asa` (required)** `integer`, default: `-1` — Average speed of answer in seconds. \`-1\` if not set. - **`color_code` (required)** `object` — The RGB hexadecimal color code. - **`deferrable_sla` (required)** `number`, default: `-1` — Deferrable channels interactions' percentage. \`-1\` if not set. - **`deferrable_sla_target_time` (required)** `integer`, default: `-1` — Deferrable channels interactions' target time in hours. \`-1\` if not set. - **`dynamic_shrinkage` (required)** `object` — Dynamic shrinkage value to use, based on configured days. - **`fixed_shrinkage` (required)** `object` — Fixed shrinkage value to use for all days. - **`name` (required)** `string` — The scheduling group name. - **`occupancy` (required)** `number`, default: `0` — Occupancy percentage. \`0\` if not set. - **`scheduling_group_id` (required)** `string` — The scheduling group ID. - **`sla` (required)** `number`, default: `-1` — Service level target goal percentage. \`-1\` if not set. - **`sla_target_time` (required)** `integer`, default: `-1` — Service level target time in seconds. \`-1\` if not set. - **`start` (required)** `string`, format: `date-time` — The forecast start. - **`status` (required)** `string`, possible values: `"ready_step_1", "processing", "ready_step_2", "completed", "failed", "applied", "generating", "generating_failed", "reforecasting", "reforecasting_failed"` — The forecast status. - **`type` (required)** `string`, possible values: `"SHORT_TERM", "LONG_TERM"` — The forecast type. - **`next_page_token` (required)** `object` — Use the next page token to paginate through large result sets. A next page token will be returned whenever the set of available results exceeds the current page size. - **`page_size` (required)** `integer` — The number of items returned per page. - **`total_records` (required)** `integer` — The total number of items available across all pages. **Example:** ```json { "next_page_token": "cm2n7z2vl000e9cllp4ckoc45", "page_size": 10, "total_records": 100, "forecasts": [ { "forecast_id": "cm2n7z2vl000e9cllp4ckoc45", "name": "Weekday forecast", "description": "Forecast for business days", "type": "SHORT_TERM", "status": "ready_step_1", "start": "2025-01-01T00:00:00Z", "end": "2025-01-06T23:59:59Z", "create_time": "2024-12-16T04:21:23.207Z", "modify_time": "2024-12-16T04:21:23.207Z", "interval_minutes": 15, "forecast_profile_id": "cm2n7z2vl000e9cllp4ckoc45", "scheduling_groups": [ { "scheduling_group_id": "cm2n7z2vl000e9cllp4ckoc45", "name": "Infra support", "color_code": "#c0106f", "sla": 75, "sla_target_time": 30, "asa": 30, "occupancy": 85, "fixed_shrinkage": 20, "dynamic_shrinkage": { "default_shrinkage": 20, "dynamic_config": [ { "days": [ 1 ], "start_time": 600, "end_time": 660, "value": 20 } ] }, "deferrable_sla": 75, "deferrable_sla_target_time": 30 } ] } ] } ``` ##### Status: 400 \*\*HTTP Status Code:\*\* \`400\` \
Bad Request ##### Status: 401 \*\*HTTP Status Code:\*\* \`401\` \
Unauthorized ##### Status: 429 \*\*HTTP Status Code:\*\* \`429\` \
Too Many Requests. For more information, see \[rate limits]\(/docs/api/rest/rate-limits/). ##### Status: 500 \*\*HTTP Status Code:\*\* \`500\` \
Internal Server Error ### Get a forecast for a scheduling group - **Method:** `GET` - **Path:** `/workforce-management/forecasts/{forecastId}/scheduling-groups/{schedulingGroupId}` - **Tags:** Forecasts List forecasted values for a scheduling group within a forecast. **[Scopes](https://developers.zoom.us/docs/integrations/oauth-scopes-overview/):** `workforce_management:read:admin` **[Granular Scopes](https://developers.zoom.us/docs/integrations/oauth-scopes-overview/):** `workforce_management:read:forecasts:admin` **[Rate Limit Label](https://marketplace.zoom.us/docs/api-reference/rate-limits#rate-limits):** `MEDIUM` #### Responses ##### Status: 200 Forecast scheduling group response. ###### Content-Type: application/json - **`forecast_id` (required)** `string` — The forecast ID. - **`forecast_intervals` (required)** `array` — List of forecasted values per interval. **Items:** - **`forecast` (required)** `object` — Forecasted values. - **`agents` (required)** `number` — The forecasted staffing count. - **`deferrable`** `object` — Interval forecast for all queues in scheduling group of channel category \`deferrable\`. - **`aht` (required)** `number` — The forecasted average handle time, in seconds. - **`e_aht` (required)** `number` — The edited average handle time, in seconds. \`-1\` if not edited. - **`e_vol` (required)** `number` — The edited volume. \`-1\` if not edited. - **`vol` (required)** `number` — The forecasted volume. - **`messaging`** `object` — Interval forecast for all queues in scheduling group of channel category \`messaging\`. - **`aht` (required)** `number` — The forecasted average handle time, in seconds. - **`e_aht` (required)** `number` — The edited average handle time, in seconds. \`-1\` if not edited. - **`e_vol` (required)** `number` — The edited volume. \`-1\` if not edited. - **`vol` (required)** `number` — The forecasted volume. - **`voice`** `object` — Interval forecast for all queues in scheduling group of channel category \`voice\`. - **`aht` (required)** `number` — The forecasted average handle time, in seconds. - **`e_aht` (required)** `number` — The edited average handle time, in seconds. \`-1\` if not edited. - **`e_vol` (required)** `number` — The edited volume. \`-1\` if not edited. - **`vol` (required)** `number` — The forecasted volume. - **`timestamp` (required)** `string`, format: `date-time` — The interval's starting timestamp. - **`reforecast`** `object` — Re-forecasted values. - **`agents` (required)** `number` — The forecasted staffing count. - **`deferrable`** `object` — Interval forecast for all queues in scheduling group of channel category \`deferrable\`. - **`aht` (required)** `number` — The forecasted average handle time, in seconds. - **`e_aht` (required)** `number` — The edited average handle time, in seconds. \`-1\` if not edited. - **`e_vol` (required)** `number` — The edited volume. \`-1\` if not edited. - **`vol` (required)** `number` — The forecasted volume. - **`messaging`** `object` — Interval forecast for all queues in scheduling group of channel category \`messaging\`. - **`aht` (required)** `number` — The forecasted average handle time, in seconds. - **`e_aht` (required)** `number` — The edited average handle time, in seconds. \`-1\` if not edited. - **`e_vol` (required)** `number` — The edited volume. \`-1\` if not edited. - **`vol` (required)** `number` — The forecasted volume. - **`voice`** `object` — Interval forecast for all queues in scheduling group of channel category \`voice\`. - **`aht` (required)** `number` — The forecasted average handle time, in seconds. - **`e_aht` (required)** `number` — The edited average handle time, in seconds. \`-1\` if not edited. - **`e_vol` (required)** `number` — The edited volume. \`-1\` if not edited. - **`vol` (required)** `number` — The forecasted volume. - **`scheduling_group_id` (required)** `string` — The scheduling group ID. **Example:** ```json { "forecast_id": "cm2n7z2vl000e9cllp4ckoc45", "scheduling_group_id": "cm2n7z2vl000e9cllp4ckoc45", "forecast_intervals": [ { "timestamp": "2025-01-01T00:00:00Z", "forecast": { "agents": 5, "voice": { "aht": 40, "e_aht": 38, "vol": 10, "e_vol": 12 }, "messaging": { "aht": 40, "e_aht": 38, "vol": 10, "e_vol": 12 }, "deferrable": { "aht": 40, "e_aht": 38, "vol": 10, "e_vol": 12 } }, "reforecast": { "agents": 5, "voice": { "aht": 40, "e_aht": 38, "vol": 10, "e_vol": 12 }, "messaging": { "aht": 40, "e_aht": 38, "vol": 10, "e_vol": 12 }, "deferrable": { "aht": 40, "e_aht": 38, "vol": 10, "e_vol": 12 } } } ] } ``` ##### Status: 400 \*\*HTTP Status Code:\*\* \`400\` \
Bad Request ##### Status: 401 \*\*HTTP Status Code:\*\* \`401\` \
Unauthorized ##### Status: 404 \*\*HTTP Status Code:\*\* \`404\` \
Not Found ##### Status: 429 \*\*HTTP Status Code:\*\* \`429\` \
Too Many Requests. For more information, see \[rate limits]\(/docs/api/rest/rate-limits/). ### Upload historical queue metrics - **Method:** `POST` - **Path:** `/workforce-management/imports/historical-queue-metrics` - **Tags:** Imports Import historical queue metrics to Workforce Management (WFM). **[Scopes](https://developers.zoom.us/docs/integrations/oauth-scopes-overview/):** `workforce_management:write:admin` **[Granular Scopes](https://developers.zoom.us/docs/integrations/oauth-scopes-overview/):** `workforce_management:write:queue_metrics:admin` **[Rate Limit Label](https://marketplace.zoom.us/docs/api-reference/rate-limits#rate-limits):** `HEAVY` **Not supported in Gov cluster** #### Request Body ##### Content-Type: multipart/form-data - **`allow_overwrite`** `boolean` — When set to \`false\`, the import fails if existing data conflicts with the uploaded data. - **`file`** `string` — Attachment file. Only CSV format is supported. For format details, log in to WFM and visit \*\*Forecasting -> Historical data -> Import historical data\*\*. - **`timezone`** `string` — The timezone of the intervals in the CSV file. The default is \`UTC\`. **Example:** ```json { "file": "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", "timezone": "America/Los_Angeles", "allow_overwrite": true } ``` #### Responses ##### Status: 201 File uploaded successfully. ###### Content-Type: application/json - **`import_id`** `string` — The import's unique reference ID. **Example:** ```json { "import_id": "cmgoyz7mb00002f6obth9ojea" } ``` ##### Status: 400 \*\*HTTP Status Code:\*\* \`400\` \
Bad Request ##### Status: 401 \*\*HTTP Status Code:\*\* \`401\` \
Unauthorized ##### Status: 429 \*\*HTTP Status Code:\*\* \`429\` \
Too Many Requests. For more information, see \[rate limits]\(https\://developers.zoom.us/docs/api/rate-limits/). ##### Status: 500 \*\*HTTP Status Code:\*\* \`500\` \
Internal Server Error ### Get historical queue metrics import metadata - **Method:** `GET` - **Path:** `/workforce-management/imports/{importId}/historical-queue-metrics` - **Tags:** Imports Retrieve a list of historical queue metrics import metadata. **[Scopes](https://developers.zoom.us/docs/integrations/oauth-scopes-overview/):** `workforce_management:read:admin` **[Granular Scopes](https://developers.zoom.us/docs/integrations/oauth-scopes-overview/):** `workforce_management:read:queue_metrics:admin` **[Rate Limit Label](https://marketplace.zoom.us/docs/api-reference/rate-limits#rate-limits):** `LIGHT` **Not supported in Gov cluster** #### Responses ##### Status: 200 Historical queue metrics import metadata response. ###### Content-Type: application/json - **`create_time` (required)** `string` — The import creation time. - **`file_name` (required)** `string` — The import file's name. - **`import_id` (required)** `string` — The import's unique reference ID. - **`imported_by` (required)** `string` — The unique identifier of the user who imported the metrics. - **`row_processed` (required)** `number` — The number of rows processed from the import file. - **`status` (required)** `string`, possible values: `"PENDING", "FAILED", "SUCCESS", "DELETING"` — The import's status. - **`timezone` (required)** `string` — Themetrics data's timezone. - **`total_rows` (required)** `number` — The number of rows present in the import file. **Example:** ```json { "status": "SUCCESS", "create_time": "2025-11-05T04:13:40.800Z", "row_processed": 1000, "total_rows": 1000, "import_id": "cmgoyz7mb00002f6obth9ojea", "file_name": "HistoricalData.csv", "timezone": "America/New_York", "imported_by": "3U-_aQo_ROeigseGAQL5_A" } ``` ##### Status: 400 \*\*HTTP Status Code:\*\* \`400\` \
Bad Request ##### Status: 401 \*\*HTTP Status Code:\*\* \`401\` \
Unauthorized ##### Status: 404 \*\*HTTP Status Code:\*\* \`404\` \
Not Found ##### Status: 429 \*\*HTTP Status Code:\*\* \`429\` \
Too Many Requests. For more information, see \[rate limits]\(https\://developers.zoom.us/docs/api/rate-limits/). ##### Status: 500 \*\*HTTP Status Code:\*\* \`500\` \
Internal Server Error ### Get multiple organizational groups - **Method:** `GET` - **Path:** `/workforce-management/organizational-groups` - **Tags:** Organizational Groups Get multiple organizational groups. **[Scopes](https://developers.zoom.us/docs/integrations/oauth-scopes-overview/):** `workforce_management:read:admin` **[Granular Scopes](https://developers.zoom.us/docs/integrations/oauth-scopes-overview/):** `workforce_management:read:organizational_groups:admin` **[Rate Limit Label](https://marketplace.zoom.us/docs/api-reference/rate-limits#rate-limits):** `MEDIUM` **Not supported in Gov cluster** #### Responses ##### Status: 200 Get multiple organizational groups response. ###### Content-Type: application/json - **`organizational_groups` (required)** `array` — List of organizational groups. **Items:** - **`created_at` (required)** `string` — The organizational group's creation time. - **`description` (required)** `string` — The organizational group's description. - **`name` (required)** `string` — The organizational group's name. - **`org_group_id` (required)** `string` — The organizational group's ID. - **`updated_at` (required)** `string` — The organizational group's update time. - **`page_size` (required)** `integer` — The number of items returned per page. - **`total_records` (required)** `string` — The total number of items available across all pages. - **`next_page_token`** `string` — Use the next page token to paginate through large result sets. A next page token will be returned whenever the set of available results exceeds the current page size. **Example:** ```json { "next_page_token": "cm2n7z2vl000e9cllp4ckoc45", "page_size": 15, "total_records": "45", "organizational_groups": [ { "org_group_id": "cmgoyz7mb00002f6obth9ojea", "name": "West Coast Operations", "description": "Organizational group for west coast teams", "created_at": "2024-01-15T10:30:00Z", "updated_at": "2024-01-15T10:30:00Z" } ] } ``` ##### Status: 400 \*\*HTTP Status Code:\*\* \`400\` \
Bad Request ##### Status: 401 \*\*HTTP Status Code:\*\* \`401\` \
Unauthorized ##### Status: 429 \*\*HTTP Status Code:\*\* \`429\` \
Too Many Requests. For more information, see \[rate limits]\(https\://developers.zoom.us/docs/api/rate-limits/). ##### Status: 500 \*\*HTTP Status Code:\*\* \`500\` \
Internal Server Error ### Create an organizational group - **Method:** `POST` - **Path:** `/workforce-management/organizational-groups` - **Tags:** Organizational Groups Create an organizational group. **[Scopes](https://developers.zoom.us/docs/integrations/oauth-scopes-overview/):** `workforce_management:write:admin` **[Granular Scopes](https://developers.zoom.us/docs/integrations/oauth-scopes-overview/):** `workforce_management:write:organizational_groups:admin` **[Rate Limit Label](https://marketplace.zoom.us/docs/api-reference/rate-limits#rate-limits):** `MEDIUM` **Not supported in Gov cluster** #### Request Body ##### Content-Type: application/json - **`name` (required)** `string` — The organizational group's name. - **`description`** `string` — The organizational group's description. - **`scheduling_group_ids`** `array` — The IDs of the scheduling groups to add to the organizational group. **Items:** `string` **Example:** ```json { "name": "West Coast Operations", "description": "Organizational group for west coast teams", "scheduling_group_ids": [ "cmgoyz7mb00002f6obth9ojea" ] } ``` #### Responses ##### Status: 201 Create organizational group response. ###### Content-Type: application/json - **`created_at` (required)** `string` — The organizational group's creation time. - **`description` (required)** `string` — The organizational group's description. - **`name` (required)** `string` — The organizational group's name. - **`org_group_id` (required)** `string` — The organizational group's ID. - **`updated_at` (required)** `string` — The organizational group's update time. **Example:** ```json { "org_group_id": "cmgoyz7mb00002f6obth9ojea", "name": "West Coast Operations", "description": "Organizational group for west coast teams", "created_at": "2024-01-15T10:30:00Z", "updated_at": "2024-01-15T10:30:00Z" } ``` ##### Status: 400 \*\*HTTP Status Code:\*\* \`400\` \
Bad Request ##### Status: 401 \*\*HTTP Status Code:\*\* \`401\` \
Unauthorized ##### Status: 429 \*\*HTTP Status Code:\*\* \`429\` \
Too Many Requests. For more information, see \[rate limits]\(https\://developers.zoom.us/docs/api/rate-limits/). ##### Status: 500 \*\*HTTP Status Code:\*\* \`500\` \
Internal Server Error ### Get a single organizational group - **Method:** `GET` - **Path:** `/workforce-management/organizational-groups/{organizationalGroupId}` - **Tags:** Organizational Groups Get a single organizational group. **[Scopes](https://developers.zoom.us/docs/integrations/oauth-scopes-overview/):** `workforce_management:read:admin` **[Granular Scopes](https://developers.zoom.us/docs/integrations/oauth-scopes-overview/):** `workforce_management:read:organizational_groups:admin` **[Rate Limit Label](https://marketplace.zoom.us/docs/api-reference/rate-limits#rate-limits):** `LIGHT` **Not supported in Gov cluster** #### Responses ##### Status: 200 Get a single organizational group's response. ###### Content-Type: application/json - **`agent_count` (required)** `integer` — The number of agents in the organizational group. - **`created_at` (required)** `string` — The organizational group's creation time. - **`description` (required)** `string` — The organizational group's description. - **`name` (required)** `string` — The organizational group's name. - **`org_group_id` (required)** `string` — The organizational group's ID. - **`queue_count` (required)** `integer` — The number of queues in the organizational group. - **`scheduling_groups` (required)** `array` — Associated scheduling groups **Items:** - **`name` (required)** `string` — The scheduling group's name. - **`scheduling_group_id` (required)** `string` — The scheduling group's ID. - **`updated_at` (required)** `string` — The organizational group's update time. **Example:** ```json { "org_group_id": "cmgoyz7mb00002f6obth9ojea", "name": "West Coast Operations", "description": "Organizational group for west coast teams", "created_at": "2024-01-15T10:30:00Z", "updated_at": "2024-01-15T10:30:00Z", "agent_count": 42, "queue_count": 8, "scheduling_groups": [ { "scheduling_group_id": "cmgoyz7mb00002f6obth9ojea", "name": "Morning Shift" } ] } ``` ##### Status: 400 \*\*HTTP Status Code:\*\* \`400\` \
Bad Request ##### Status: 401 \*\*HTTP Status Code:\*\* \`401\` \
Unauthorized ##### Status: 404 \*\*HTTP Status Code:\*\* \`404\` \
Not Found ##### Status: 429 \*\*HTTP Status Code:\*\* \`429\` \
Too Many Requests. For more information, see \[rate limits]\(https\://developers.zoom.us/docs/api/rate-limits/). ##### Status: 500 \*\*HTTP Status Code:\*\* \`500\` \
Internal Server Error ### Delete organizational group - **Method:** `DELETE` - **Path:** `/workforce-management/organizational-groups/{organizationalGroupId}` - **Tags:** Organizational Groups Delete an organizational group. **[Scopes](https://developers.zoom.us/docs/integrations/oauth-scopes-overview/):** `workforce_management:write:admin` **[Granular Scopes](https://developers.zoom.us/docs/integrations/oauth-scopes-overview/):** `workforce_management:delete:organizational_groups:admin` **[Rate Limit Label](https://marketplace.zoom.us/docs/api-reference/rate-limits#rate-limits):** `MEDIUM` **Not supported in Gov cluster** #### Responses ##### Status: 204 Delete organizational group response. ##### Status: 400 \*\*HTTP Status Code:\*\* \`400\` \
Bad Request ##### Status: 401 \*\*HTTP Status Code:\*\* \`401\` \
Unauthorized ##### Status: 404 \*\*HTTP Status Code:\*\* \`404\` \
Not Found ##### Status: 429 \*\*HTTP Status Code:\*\* \`429\` \
Too Many Requests. For more information, see \[rate limits]\(https\://developers.zoom.us/docs/api/rate-limits/). ##### Status: 500 \*\*HTTP Status Code:\*\* \`500\` \
Internal Server Error ### Update an organizational group - **Method:** `PATCH` - **Path:** `/workforce-management/organizational-groups/{organizationalGroupId}` - **Tags:** Organizational Groups Update an organizational group. **[Scopes](https://developers.zoom.us/docs/integrations/oauth-scopes-overview/):** `workforce_management:write:admin` **[Granular Scopes](https://developers.zoom.us/docs/integrations/oauth-scopes-overview/):** `workforce_management:update:organizational_groups:admin` **[Rate Limit Label](https://marketplace.zoom.us/docs/api-reference/rate-limits#rate-limits):** `MEDIUM` **Not supported in Gov cluster** #### Request Body ##### Content-Type: application/json - **`description`** `string` — The organizational group's description. - **`name`** `string` — The organizational group's name. - **`scheduling_group_ids`** `array` — The IDs of the scheduling groups to add to the organizational group. **Items:** `string` **Example:** ```json { "name": "West Coast Operations", "description": "Organizational group for west coast teams", "scheduling_group_ids": [ "cmgoyz7mb00002f6obth9ojea" ] } ``` #### Responses ##### Status: 200 Update organizational group response. ###### Content-Type: application/json - **`created_at` (required)** `string` — The organizational group creation time. - **`description` (required)** `string` — The organizational group's description. - **`name` (required)** `string` — The organizational group's name. - **`org_group_id` (required)** `string` — The organizational group's ID. - **`updated_at` (required)** `string` — The organizational group update time. **Example:** ```json { "org_group_id": "cmgoyz7mb00002f6obth9ojea", "name": "West Coast Operations", "description": "Organizational group for west coast teams", "created_at": "2024-01-15T10:30:00Z", "updated_at": "2024-01-15T10:30:00Z" } ``` ##### Status: 400 \*\*HTTP Status Code:\*\* \`400\` \
Bad Request ##### Status: 401 \*\*HTTP Status Code:\*\* \`401\` \
Unauthorized ##### Status: 404 \*\*HTTP Status Code:\*\* \`404\` \
Not Found ##### Status: 429 \*\*HTTP Status Code:\*\* \`429\` \
Too Many Requests. For more information, see \[rate limits]\(https\://developers.zoom.us/docs/api/rate-limits/). ##### Status: 500 \*\*HTTP Status Code:\*\* \`500\` \
Internal Server Error ### List agents' adherence data - **Method:** `GET` - **Path:** `/workforce-management/reports/adherence/agents` - **Tags:** Reports Get agents' adherence data. **[Granular Scopes](https://developers.zoom.us/docs/integrations/oauth-scopes-overview/):** `workforce_management:read:list_adherence_agents:admin` **[Rate Limit Label](https://marketplace.zoom.us/docs/api-reference/rate-limits#rate-limits):** `MEDIUM` #### Responses ##### Status: 200 List of agents with adherence for the date. ###### Content-Type: application/json - **`agents` (required)** `array` — List of agents with adherence. **Items:** - **`adherence_time_for_activity` (required)** `array` — All unique activities in the schedule with adherence. **Items:** - **`activity_id` (required)** `string` — The activity's unique identifier. - **`activity_in_adherence` (required)** `integer` — Activity in adherence, in seconds. - **`activity_name` (required)** `string` — The activity's name. - **`activity_out_adherence` (required)** `integer` — Activity out of adherence, in seconds. - **`display_name` (required)** `string` — The agent's name. - **`schedule_activities` (required)** `array` — All activities in the schedule. **Items:** - **`activity_id` (required)** `string` — The activity's unique identifier. - **`activity_name` (required)** `string` — The activity's name. - **`end_time` (required)** `integer` — The activity's end time in timestamp. - **`start_time` (required)** `integer` — The activity's start time in timestamp. - **`shifts` (required)** `array` — Shift details. **Items:** - **`end_in_adherence` (required)** `integer` — The number of seconds before shift end that the user started being in adherence. - **`end_time` (required)** `string` — The shift end time, in ISO 8601 format \`yyyy-MM-dd'T'HH:mm:ss'Z'\` or \`yyyy-MM-dd'T'HH:mm:ss'TZD'\`. - **`start_in_adherence` (required)** `integer` — The number of seconds after shift start that the user started being in adherence. - **`start_time` (required)** `string` — The shift start time, in ISO 8601 format \`yyyy-MM-dd'T'HH:mm:ss'Z'\` or yyyy-MM-dd'T'HH:mm:ss'TZD'\`. - **`user_id` (required)** `string` — The agent's unique identifier. - **`next_page_token` (required)** `string` — Use the next page token to paginate through large result sets. A next page token returns whenever the set of available results exceeds the current page size. - **`page_size` (required)** `integer` — The number of agents returned per page. - **`timezone` (required)** `string` — The adherence timezone. The default is UTC. - **`total_records` (required)** `integer` — The total number of agents available across pages. **Example:** ```json { "next_page_token": "jA5csQv1W1oXuYZLspNIZzMOXqTD9r9Rje2", "page_size": 10, "total_records": 100, "timezone": "America/Los_Angeles", "agents": [ { "user_id": "0c30da44bd68aae3b5714abb885a59", "display_name": "Alex", "shifts": [ { "start_time": "2024-11-06T03:30:00.000Z", "end_time": "2024-11-06T03:30:00.000Z", "start_in_adherence": 0, "end_in_adherence": 0 } ], "schedule_activities": [ { "activity_id": "0c30da44bd68aae3b5714abb885a59", "activity_name": "Chat", "start_time": 1730896200000, "end_time": 1730896200000 } ], "adherence_time_for_activity": [ { "activity_id": "0c30da44bd68aae3b5714abb885a59", "activity_name": "Chat", "activity_in_adherence": 0, "activity_out_adherence": 0 } ] } ] } ``` ##### Status: 400 \*\*HTTP Status Code:\*\* \`400\` \
Bad Request \*\*Error Code:\*\* \`1902\` \
Invalid date parameter. \
\*\*Error Code:\*\* \`1903\` \
Invalid timezone. \
\*\*Error Code:\*\* \`1904\` \
Invalid page size. \
##### Status: 401 \*\*HTTP Status Code:\*\* \`401\` \
Unauthorized ##### Status: 404 \*\*HTTP Status Code:\*\* \`404\` \
Not Found ##### Status: 429 \*\*HTTP Status Code:\*\* \`429\` \
Too Many Requests. For more information, see \[rate limits]\(/docs/api/rest/rate-limits/). ##### Status: 500 \*\*HTTP Status Code:\*\* \`500\` \
Internal Server Error ### List all schedule agents - **Method:** `GET` - **Path:** `/workforce-management/reports/schedules/agents` - **Tags:** Reports List all the schedule agents for the particular date and timezone **[Granular Scopes](https://developers.zoom.us/docs/integrations/oauth-scopes-overview/):** `workforce_management:read:list_schedule_agents:admin` **[Rate Limit Label](https://marketplace.zoom.us/docs/api-reference/rate-limits#rate-limits):** `MEDIUM` #### Responses ##### Status: 200 List of agents in the schedule for the date ###### Content-Type: application/json - **`agents` (required)** `array` — List of agents in the schedule **Items:** - **`activities` (required)** `array` — List of activities **Items:** - **`activity_name` (required)** `string` — The activity name identifier - **`activity_type` (required)** `string` — Type of the activity - **`end_time` (required)** `string` — The schedule activity end time. in ISO 8601 format (yyyy-MM-dd'T'HH:mm:ss'Z' or yyyy-MM-dd'T'HH:mm:ss’TZD’). - **`is_paid` (required)** `boolean` — The is\_paid indicates if the scheduled activity counts as paid time for calculating the agent's total paid duration. - **`schedule_activity_id` (required)** `string` — The activity unique identifier - **`start_time` (required)** `string` — The schedule activity start time. In ISO 8601 format (yyyy-MM-dd'T'HH:mm:ss'Z' or yyyy-MM-dd'T'HH:mm:ss’TZD’). - **`display_name` (required)** `string` — The agent's display name - **`scheduling_group_name` (required)** `string`, default: `"null"` — The name of the scheduling group - **`total_paid_time` (required)** `integer`, default: `0` — The total duration of paid schedule activity in minutes - **`total_scheduled_time` (required)** `integer`, default: `0` — The total schedule duration, in minutes. - **`user_email` (required)** `string` — The agent's email address - **`user_id` (required)** `string` — The agent unique identifier - **`next_page_token` (required)** `string`, default: `"null"` — Use the next page token to paginate through large result sets. A next page token returns whenever the set of available results exceeds the current page size. - **`page_size` (required)** `integer`, default: `10` — The number of scheduled agents returned per page. - **`timezone` (required)** `string` — The schedule's timezone. The default is UTC. - **`total_records` (required)** `integer` — The total number of all scheduled agents available across pages. **Example:** ```json { "next_page_token": "jA5csQv1W1oXuYZLspNIZzMOXqTD9r9Rje2", "page_size": 10, "total_records": 100, "timezone": "America/Los_Angeles", "agents": [ { "user_id": "0c30da44bd68aae3b5714abb885a59", "display_name": "Alex", "user_email": "alex@example.com", "scheduling_group_name": "Sales", "total_scheduled_time": 480, "total_paid_time": 340, "activities": [ { "schedule_activity_id": "cll20wknm01cwex0isvewiegl", "start_time": "2024-07-20T14:00:00-08:00", "end_time": "2024-07-20T14:00:00-08:00", "activity_name": "SMS", "activity_type": "Productive", "is_paid": true } ] } ] } ``` ##### Status: 400 \*\*HTTP Status Code:\*\* \`400\` \
Bad Request \*\*Error Code:\*\* \`1902\` \
Invalid date parameter \
\*\*Error Code:\*\* \`1903\` \
Invalid timezone \
\*\*Error Code:\*\* \`1904\` \
Invalid page size \
##### Status: 401 \*\*HTTP Status Code:\*\* \`401\` \
Unauthorized ##### Status: 404 \*\*HTTP Status Code:\*\* \`404\` \
Not Found ##### Status: 429 \*\*HTTP Status Code:\*\* \`429\` \
Too Many Requests. For more information, see \[rate limits]\(https\://developers.zoom.us/docs/api/rest/rate-limits/). ##### Status: 500 \*\*HTTP Status Code:\*\* \`500\` \
Internal Server Error Internal server error ### List all schedule agents - **Method:** `GET` - **Path:** `/workforce-management/schedules/agents` - **Tags:** Schedules List the schedule agents for the particular date and timezone. **[Granular Scopes](https://developers.zoom.us/docs/integrations/oauth-scopes-overview/):** `workforce_management:read:list_schedule_agents:admin` **[Rate Limit Label](https://marketplace.zoom.us/docs/api-reference/rate-limits#rate-limits):** `MEDIUM` #### Responses ##### Status: 200 List of agents in the schedule for the date. ###### Content-Type: application/json - **`agents` (required)** `array` — List of agents in the schedule. **Items:** - **`activities` (required)** `array` — List of activities. **Items:** - **`activity_name` (required)** `string` — The activity name's ID. - **`activity_type` (required)** `string` — The activity's type. - **`end_time` (required)** `string` — The end time of the schedule activity in ISO 8601 format, either \`yyyy-MM-dd'T'HH:mm:ss'Z'\` or \`yyyy-MM-dd'T'HH:mm:ss’TZD’\`. - **`is_paid` (required)** `boolean` — Whether the scheduled activity counts as paid time for calculating the agent's total paid duration. - **`schedule_activity_id` (required)** `string` — The activity's ID. - **`start_time` (required)** `string` — The start time of the schedule activity in ISO 8601 format, either \`yyyy-MM-dd'T'HH:mm:ss'Z'\` or \`yyyy-MM-dd'T'HH:mm:ss’TZD’\`. - **`display_name` (required)** `string` — The agent's display name. - **`scheduling_group_name` (required)** `string`, default: `"null"` — The scheduling group's name. - **`total_paid_time` (required)** `integer`, default: `0` — The total duration of paid schedule activity, in minutes. - **`total_scheduled_time` (required)** `integer`, default: `0` — The total schedule duration, in minutes. - **`user_email` (required)** `string` — The agent's email address. - **`user_id` (required)** `string` — The agent's ID. - **`next_page_token` (required)** `string`, default: `"null"` — Use the next page token to paginate through large result sets. A next page token returns whenever the set of available results exceeds the current page size. This token's expiration is 15 minutes. - **`page_size` (required)** `integer`, default: `10` — The number of scheduled agents returned per page. - **`timezone` (required)** `string` — The schedule's timezone. The default is UTC. - **`total_records` (required)** `integer` — The total number of all scheduled agents available across pages. **Example:** ```json { "next_page_token": "jA5csQv1W1oXuYZLspNIZzMOXqTD9r9Rje2", "page_size": 10, "total_records": 100, "timezone": "America/Los_Angeles", "agents": [ { "user_id": "0c30da44bd68aae3b5714abb885a59", "display_name": "Jill Chill", "user_email": "jillchill@example.com", "scheduling_group_name": "Sales", "total_scheduled_time": 480, "total_paid_time": 340, "activities": [ { "schedule_activity_id": "cll20wknm01cwex0isvewiegl", "start_time": "2024-07-20T14:00:00-08:00", "end_time": "2024-07-20T14:00:00-08:00", "activity_name": "SMS", "activity_type": "Productive", "is_paid": true } ] } ] } ``` ##### Status: 400 \*\*HTTP Status Code:\*\* \`400\` \
Bad Request \*\*Error Code:\*\* \`1902\` \
Invalid date parameter. \
\*\*Error Code:\*\* \`1903\` \
Invalid timezone. \
\*\*Error Code:\*\* \`1904\` \
Invalid page size. \
\*\*Error Code:\*\* \`1905\` \
Cannot specify both \`scheduling\_group\_id\`s and \`organizational\_group\_id\`s. Please use only one filter type. \
##### Status: 401 \*\*HTTP Status Code:\*\* \`401\` \
Unauthorized ##### Status: 404 \*\*HTTP Status Code:\*\* \`404\` \
Not Found ##### Status: 429 \*\*HTTP Status Code:\*\* \`429\` \
Too Many Requests. For more information, see \[rate limits]\(https\://developers.zoom.us/docs/api/rate-limits/). ##### Status: 500 \*\*HTTP Status Code:\*\* \`500\` \
Internal Server Error ### List scheduling groups - **Method:** `GET` - **Path:** `/workforce-management/scheduling-groups` - **Tags:** Scheduling groups Get all the scheduling group name and id **[Granular Scopes](https://developers.zoom.us/docs/integrations/oauth-scopes-overview/):** `workforce_management:read:list_scheduling_groups:admin` **[Rate Limit Label](https://marketplace.zoom.us/docs/api-reference/rate-limits#rate-limits):** `LIGHT` #### Responses ##### Status: 200 List all scheduling groups ###### Content-Type: application/json - **`page_size` (required)** `integer` — The number of items returned per page. - **`scheduling_groups` (required)** `array` — List of scheduling groups. **Items:** - **`name` (required)** `string` — The name of the scheduling group. - **`scheduling_group_id` (required)** `string` — The ID of the scheduling group. - **`total_records` (required)** `string` — The total number of items available across all pages. - **`next_page_token`** `string` — Use the next page token to paginate through large result sets. A next page token will be returned whenever the set of available results exceeds the current page size. **Example:** ```json { "next_page_token": "cm2n7z2vl000e9cllp4ckoc45", "page_size": 15, "total_records": "45", "scheduling_groups": [ { "scheduling_group_id": "cmgoyz7mb00002f6obth9ojea", "name": "Supportline" } ] } ``` ##### Status: 400 \*\*HTTP Status Code:\*\* \`400\` \
Bad Request ##### Status: 401 \*\*HTTP Status Code:\*\* \`401\` \
Unauthorized ##### Status: 429 \*\*HTTP Status Code:\*\* \`429\` \
Too Many Requests. For more information, see \[rate limits]\(https\://developers.zoom.us/docs/api/rate-limits/). ##### Status: 500 \*\*HTTP Status Code:\*\* \`500\` \
Internal Server Error ### List users - **Method:** `GET` - **Path:** `/workforce-management/users` - **Tags:** Users Get all the users in the account. **[Granular Scopes](https://developers.zoom.us/docs/integrations/oauth-scopes-overview/):** `workforce_management:read:list_users:admin` **[Rate Limit Label](https://marketplace.zoom.us/docs/api-reference/rate-limits#rate-limits):** `LIGHT` #### Responses ##### Status: 200 The list of users in the account. ###### Content-Type: application/json - **`page_size` (required)** `integer` — The number of items returned per page. - **`total_records` (required)** `string` — The total number of items available across all pages. - **`users` (required)** `array` — List of users. **Items:** - **`created_at` (required)** `string` — The user's creation time. - **`display_name` (required)** `string` — The user's name. - **`email` (required)** `string` — The user's email. - **`updated_at` (required)** `string` — The last time the user was updated. - **`user_id` (required)** `string` — The user's ID. - **`next_page_token`** `string` — Use the next page token to paginate through large result sets. A next page token will be returned whenever the set of available results exceeds the current page size. This token's expiration period is 15 minutes. **Example:** ```json { "next_page_token": "cm2n7z2vl000e9cllp4ckoc45", "page_size": 15, "total_records": "45", "users": [ { "user_id": "cmgoyz7mb00002f6obth9ojea", "display_name": "Alex", "email": "alex@aol.com", "created_at": "2024-01-15T10:30:00Z", "updated_at": "2024-01-15T10:30:00Z" } ] } ``` ##### Status: 400 \*\*HTTP Status Code:\*\* \`400\` \
Bad Request ##### Status: 404 \*\*HTTP Status Code:\*\* \`404\` \
Not Found ##### Status: 429 \*\*HTTP Status Code:\*\* \`429\` \
Too Many Requests. For more information, see \[rate limits]\(https\://developers.zoom.us/docs/api/rate-limits/). ##### Status: 500 \*\*HTTP Status Code:\*\* \`500\` \
Internal Server Error