Add new request and response fields in Reports and Forecasts APIs
Changed
- New
division_id request field in these Reports APIs:
GET /v2/workforce-management/reports/adherence/agents
GET /v2/workforce-management/reports/schedules/agents
- New
deferrable_sla and deferrable_sla_target_time response fields in this Forecasts API:
GET /v2/workforce-management/forecasts
- New
deferrable response field in these Forecasts APIs:
GET /v2/workforce-management/forecasts/{forecastId}/scheduling-groups/{schedulingGroupId}
GET /v2/workforce-management/forecasts/{forecastId}/scheduling-groups/{schedulingGroupId}
- New
division_id request field in these Forecasts APIs:
GET /v2/workforce-management/forecasts/{forecastId}/scheduling-groups/{schedulingGroupId}
GET /v2/workforce-management/forecasts