Upcoming deprecation of Call Log APIs and enhancements to Call History APIs

Added

New Call Logs APIs

• GET /v2/phone/call_history/{callHistoryUuid}
• GET /v2/phone/call_element/{callElementId}
• GET /v2/accounts/{accountId}/phone/call_element/{callElementId}
• GET /v2/accounts/{accountId}/phone/call_history/{callHistoryUuid}

Enhancements

Recordings APIs

Added a new call_element_id field to the response of:

• GET /v2/phone/call_logs/{id}/recordings
• GET /v2/accounts/{accountId}/phone/call_logs/{id}/recordings
• GET /v2/phone/users/{userId}/recordings
• GET /v2/accounts/{accountId}/phone/users/{userId}/recordings
• GET /v2/accounts/{accountId}/phone/recordings
• GET /v2/phone/recordings

Voicemails APIs

Added a new call_element_id field to the response of:

• GET /v2/accounts/{accountId}/phone/voice_mails/{voicemailId}
• GET /v2/phone/voice_mails/{voicemailId}
• GET /v2/accounts/{accountId}/phone/users/{userId}/call_logs/{id}/voice_mail
• GET /v2/phone/users/{userId}/call_logs/{id}/voice_mail
• GET /v2/accounts/{accountId}/phone/voice_mails
• GET /v2/phone/voice_mails
• GET /v2/accounts/{accountId}/phone/users/{userId}/voice_mails
• GET /v2/phone/users/{userId}/voice_mails

Call Logs APIs

Added a new call_history response field to:

• GET /v2/phone/call_history
• GET /v2/accounts/{accountId}/phone/call_history Added a new call_elements response field to:
• GET /v2/phone/users/{userId}/call_history/sync
• GET /v2/accounts/{accountId}/phone/users/{userId}/call_history/sync
• GET /v2/accounts/{accountId}/phone/users/{userId}/call_history

Call Logs APIs

Added a new call_history response field to:

• GET /v2/phone/call_history
• GET /v2/accounts/{accountId}/phone/call_history Added a new call_elements response field to:
• GET /v2/phone/users/{userId}/call_history/sync
• GET /v2/accounts/{accountId}/phone/users/{userId}/call_history/sync
• GET /v2/accounts/{accountId}/phone/users/{userId}/call_history

Webhook Events

New webhooks

If your application currently subscribes to the earlier call-history webhooks, we recommend reviewing your subscriptions and switching to the following events where appropriate:

• phone.call_element_deleted
• phone.callee_call_element_completed
• phone.caller_call_element_completed

Deprecated webhooks

• phone.call_history_deleted
• phone.callee_call_history_completed
• phone.caller_call_history_completed
• phone.call_log_deleted
• phone.call_log_permanently_deleted
• phone.callee_call_log_completed
• phone.caller_call_log_completed

Enhancements

Added a new call_element_id field to webhook payloads for:

• phone.voicemail_transcript_completed
• phone.recording_completed_for_access_member
• phone.voicemail_received
• phone.recording_completed
• phone.voicemail_received_for_access_member