New APIs and enhancements for Zoom Phone

Added

• New Private Directory APIs:

  • DELETE /v2/phone/private_directory/members/{extensionId}
  • DELETE /v2/accounts/{accountId}/phone/private_directory/members/{extensionId}
  • PATCH /v2/phone/private_directory/members/{extensionId}
  • PATCH /v2/accounts/{accountId}/phone/private_directory/members/{extensionId}
  • GET /v2/phone/private_directory/members
  • GET /v2/accounts/{accountId}/phone/private_directory/members
  • POST /v2/phone/private_directory/members
  • POST /v2/accounts/{accountId}/phone/private_directory/members

• New Call Queues APIs:

  • POST /v2/phone/call_queues/{callQueueId}/phone_numbers
  • POST /v2/accounts/{accountId}/phone/call_queues/{callQueueId}/phone_numbers

Enhancements

• New allow_privacy,department,recording_storage_location,audio_prompt_language,cost_center request fields in the following Shared Line Group APIs:

  • PATCH /v2/phone/shared_line_groups/{slgId}
  • PATCH /v2/accounts/{accountId}/phone/shared_line_groups/{slgId}

• New voicemail_leaving_instruction,message_greeting response fields in the following Call Handling APIs:

  • GET /v2/accounts/{accountId}/phone/extension/{extensionId}/call_handling/settings
  • GET /v2/accounts/{accountId}/phone/extension/{extensionId}/call_handling/settings
  • GET /v2/accounts/{accountId}/phone/extension/{extensionId}/call_handling/settings
  • GET /v2/accounts/{accountId}/phone/extension/{extensionId}/call_handling/settings
  • GET /v2/phone/extension/{extensionId}/call_handling/settings
  • GET /v2/phone/extension/{extensionId}/call_handling/settings
  • GET /v2/phone/extension/{extensionId}/call_handling/settings
  • GET /v2/phone/extension/{extensionId}/call_handling/settings

• New teams_app_id,partner_contact_center_id,teams_voice_app_name,pcc_phone_number_display_name,zcc_phone_number_display_name,zcc_phone_number response fields in the following Call Handling APIs:

  • GET /v2/accounts/{accountId}/phone/extension/{extensionId}/call_handling/settings
  • GET /v2/accounts/{accountId}/phone/extension/{extensionId}/call_handling/settings
  • GET /v2/phone/extension/{extensionId}/call_handling/settings
  • GET /v2/phone/extension/{extensionId}/call_handling/settings

• New recording_storage_location,own_storage_name,timezone,audio_prompt_language response fields in the following Call Queues APIs:

  • GET /v2/phone/call_queues/{callQueueId}
  • GET /v2/accounts/{accountId}/phone/call_queues/{callQueueId}

• New audio_prompt_language,recording_storage_location request fields in the following Call Queues API:

  • PATCH /v2/phone/call_queues/{callQueueId}

• New cost_center,audio_prompt_language,recording_storage_location,own_storage_name,department,allow_privacy response fields in the following Shared Line Group APIs:

  • GET /v2/accounts/{accountId}/phone/shared_line_groups/{sharedLineGroupId}
  • GET /v2/phone/shared_line_groups/{sharedLineGroupId}

• New forward_to_zcc_phone_number,forward_to_partner_contact_center_id,forward_to_teams_id,voicemail_leaving_instruction_id,message_greeting_id request fields in the following Call Handling APIs:

  • PATCH /v2/phone/extension/{extensionId}/call_handling/settings/{settingType}
  • PATCH /v2/accounts/{accountId}/phone/extension/{extensionId}/call_handling/settings/{settingType}

• New sms_sender_user_id field in the following webhook webhook events:

  • phone.sms_sent_failed
  • phone.sms_sent

• New team_id field in the following webhook webhook events:

  • phone.sms_received

• New type field in the following webhook webhook events:

  • phone.sms_sent_failed