# New Call Queue policy APIs and expanded Zoom Phone policy settings ## Added - New **Call Queues** APIs: - `PATCH /v2/phone/call_queues/{callQueueId}/policies` - `PATCH /v2/accounts/{accountId}/phone/call_queues/{callQueueId}/policies` - `GET /v2/phone/call_queues/{callQueueId}/policies` - `GET /v2/accounts/{accountId}/phone/call_queues/{callQueueId}/policies` ## Enhancements - New `share,call_screening,voicemail_greeting_enforcement_preamble_postamble,block_calls_without_caller_id,auto_delete_data_after_retention_duration,sms_template,sms_auto_reply,team_sms_thread_summary` response fields in the following **Auto Receptionists** APIs: - `GET /v2/accounts/{accountId}/phone/auto_receptionists/{autoReceptionistId}/policies` - `GET /v2/phone/auto_receptionists/{autoReceptionistId}/policies` - New `online_fax,voicemail_notification_by_email,shared_line_group_pickup_code,auto_delete_data_after_retention_duration,block_calls_without_caller_id,voicemail_transcription,call_screening` response fields in the following **Shared Line Group** APIs: - `GET /v2/phone/shared_line_groups/{sharedLineGroupId}/policies` - `GET /v2/accounts/{accountId}/phone/shared_line_groups/{sharedLineGroupId}/policies` - New `call_screening,voicemail_transcription,auto_delete_data_after_retention_duration,voicemail_notification_by_email,online_fax,shared_line_group_pickup_code` request fields in the following **Shared Line Group** APIs: - `PATCH /v2/phone/shared_line_groups/{sharedLineGroupId}/policies` - `PATCH /v2/accounts/{accountId}/phone/shared_line_groups/{sharedLineGroupId}/policies` - New `sms_template,team_sms_thread_summary,sms_auto_reply,auto_delete_data_after_retention_duration,block_calls_without_caller_id,voicemail_greeting_enforcement_preamble_postamble,call_screening` request fields in the following **Auto Receptionists** APIs: - `PATCH /v2/accounts/{accountId}/phone/auto_receptionists/{autoReceptionistId}/policies` - `PATCH /v2/phone/auto_receptionists/{autoReceptionistId}/policies` - New `manage_call_routing_for_unassigned_numbers,shared_line_group_pickup_code` request fields in the following **Sites** APIs: - `PATCH /v2/phone/sites/{siteId}` - `PATCH /v2/accounts/{accountId}/phone/sites/{siteId}` - New `default_transcription_language` request field in the following **Users** APIs: - `PATCH /v2/phone/users/{userId}/settings` - `PATCH /v2/accounts/{accountId}/phone/users/{userId}/settings` - New `default_transcription_language` request field in the following **Common Areas** APIs: - `PATCH /v2/phone/common_areas/{commonAreaId}` - `PATCH /v2/accounts/{accountId}/phone/common_areas/{commonAreaId}` - New `online_fax` response field in the following **Users** APIs: - `GET /v2/accounts/{accountId}/phone/users/{userId}` - `GET /v2/phone/users/{userId}` - New `default_transcription_language` response field in the following **Call Queues** APIs: - `GET /v2/phone/call_queues/{callQueueId}` - `GET /v2/accounts/{accountId}/phone/call_queues/{callQueueId}` - New `default_transcription_language` request field in the following **Shared Line Group** APIs: - `PATCH /v2/phone/shared_line_groups/{slgId}` - `PATCH /v2/accounts/{accountId}/phone/shared_line_groups/{slgId}` - New `default_transcription_language` response field in the following **Auto Receptionists** APIs: - `GET /v2/accounts/{accountId}/phone/auto_receptionists/{autoReceptionistId}` - `GET /v2/phone/auto_receptionists/{autoReceptionistId}` - New `online_fax` request field in the following **Users** APIs: - `PATCH /v2/accounts/{accountId}/phone/users/{userId}` - `PATCH /v2/phone/users/{userId}` - New `default_transcription_language` response field in the following **Common Areas** APIs: - `GET /v2/phone/common_areas/{commonAreaId}` - `GET /v2/accounts/{accountId}/phone/common_areas/{commonAreaId}` - New `default_transcription_language` request field in the following **Auto Receptionists** APIs: - `PATCH /v2/accounts/{accountId}/phone/auto_receptionists/{autoReceptionistId}` - `PATCH /v2/phone/auto_receptionists/{autoReceptionistId}` - New `default_transcription_language` response field in the following **Shared Line Group** APIs: - `GET /v2/accounts/{accountId}/phone/shared_line_groups/{sharedLineGroupId}` - `GET /v2/phone/shared_line_groups/{sharedLineGroupId}` - New `manage_call_routing_for_unassigned_numbers` response field in the following **Accounts** APIs: - `GET /v2/phone/account_settings` - `GET /v2/accounts/{accountId}/phone/account_settings` - New `default_transcription_language` request field in the following **Call Queues** API: - `PATCH /v2/phone/call_queues/{callQueueId}` - New `share` request field in the following **Auto Receptionists** APIs: - `POST /v2/accounts/{accountId}/phone/auto_receptionists/{autoReceptionistId}/policies/{policyType}` - `POST /v2/phone/auto_receptionists/{autoReceptionistId}/policies/{policyType}` - `PATCH /v2/accounts/{accountId}/phone/auto_receptionists/{autoReceptionistId}/policies/{policyType}` - `PATCH /v2/phone/auto_receptionists/{autoReceptionistId}/policies/{policyType}` - New `default_transcription_language` response field in the following **Users** APIs: - `GET /v2/phone/users/{userId}/settings` - `GET /v2/accounts/{accountId}/phone/users/{userId}/settings` - New `shared_line_group_pickup_code,manage_call_routing_for_unassigned_numbers` response fields in the following **Sites** APIs: - `GET /v2/phone/sites/{siteId}` - `GET /v2/accounts/{accountId}/phone/sites/{siteId}`