# Zoom Phone - June 21, 2022

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## Added

-   **Auto Receptionist** policy API

    -   `PATCH /v2/phone/auto_receptionists/{autoReceptionistId}/policies`
    -   `GET /v2/phone/auto_receptionists/{autoReceptionistId}/policies`
    -   `PATCH /v2/phone/auto_receptionists/{autoReceptionistId}/policies/{policyType}`
    -   `DELETE /v2/phone/auto_receptionists/{autoReceptionistId}/policies/{policyType}`
    -   `POST /v2/phone/auto_receptionists/{autoReceptionistId}/policies/{policyType}`

-   List plan details API under **Settings**

    -   `GET /v2/phone/plans`

-   Customized outbound caller ID phone numbers API

    [**Accounts**](/docs/api/phone/#tag/accounts)

    -   `GET /v2/phone/outbound_caller_id/customized_numbers`
    -   `POST /v2/phone/outbound_caller_id/customized_numbers`
    -   `DELETE /v2/phone/outbound_caller_id/customized_numbers`

    [**Sites**](/docs/api/phone/#tag/sites/GET/phone/sites/{siteId}/outbound_caller_id/customized_numbers)

    -   `GET /v2/phone/sites/{siteId}/outbound_caller_id/customized_numbers`
    -   `POST /v2/phone/sites/{siteId}/outbound_caller_id/customized_numbers`
    -   `DELETE /v2/phone/sites/{siteId}/outbound_caller_id/customized_numbers`

    [**Users**](/docs/api/phone/#tag/users/GET/phone/users/{userId}/outbound_caller_id/customized_numbers)

    -   `GET /v2/phone/users/{userId}/outbound_caller_id/customized_numbers`
    -   `POST /v2/phone/users/{userId}/outbound_caller_id/customized_numbers`
    -   `DELETE /v2/phone/users/{userId}/outbound_caller_id/customized_numbers`

-   **Site** setting API

    -   `DELETE /v2/phone/sites/{siteId}/settings/{settingType}`

-   **Call park** webhook events

    -   `phone.caller_parked`
    -   `phone.callee_parked`

## Enhancements

-   New response fields (`timezone`, `audio_prompt_language`, `holiday_hours`) in **List auto receptionists** API

    -   `GET /v2/phone/auto_receptionists`

-   New request fields (`timezone`, `audio_prompt_language`) in **Update auto receptionist details** API

    -   `PATCH /v2/phone/auto_receptionists/{autoReceptionistId}`

-   New request field`minimum_match_criteria`in **Add an emergency service location** API

    -   `POST /v2/phone/locations`

-   New request field`minimum_match_criteria`in **Batch add emergency service locations** API

    -   `POST /v2/phone/batch_locations`

-   New response field`minimum_match_criteria`in **Get emergency service location details** API

    -   `GET /v2/phone/locations/{locationId}`

-   New response field (`intercom`) in **Users** setting API

    -   `GET /v2/phone/users/{userId}/settings`

-   New request field (`intercom`) in **Users** setting API

    -   `PATCH /v2/phone/users/{userId}/settings/{settingType}`

-   New query parameter (`intercom_extension_id`) in **User** setting API

    -   `DELETE /v2/phone/users/{userId}/settings/{settingType}`

-   New response field (`hold_time`) in **Call Logs** API

    -   `GET /v2/phone/call_logs`
    -   `GET /v2/phone/call_logs/{callLogId}`
    -   `GET /v2/phone/users/{userId}/call_logs`
    -   `GET /v2/phone/users/{userId}/call_logs/sync`

-   New`policy`object in **Site** settings API

    -   `GET /v2/phone/sites/{siteId}`
    -   `PATCH /v2/phone/sites/{siteId}`

-   New response fields (`policy.personal_audio_library`, `policy.voicemail_transcription`, `policy.voicemail_notification_by_email`, `policy.shared_voicemail_notification_by_email`, `policy.check_voicemails_over_phone`, `policy.audio_intercom`)
    in **Get user's profile** API

    -   `GET /v2/phone/users/{userId}`

-   New request fields (`policy.personal_audio_library`, `policy.voicemail_transcription`, `policy.voicemail_notification_by_email`, `policy.shared_voicemail_notification_by_email`, `policy.check_voicemails_over_phone`, `policy.audio_intercom`)
    in **Update user's profile** API

    -   `PATCH /v2/phone/users/{userId}`

-   New fields (`callee.name`, `caller.name`) in the following webhook
    events:

    -   `phone.caller_ringing`
    -   `phone.callee_ringing`
    -   `phone.caller_connected`
    -   `phone.callee_answered`

-   New field (`device_id`) in the following webhook events:

    -   `phone.callee_ringing`
    -   `phone.callee_missed`
    -   `phone.callee_answered`
    -   `phone.callee_rejected`
    -   `phone.callee_ended`

## Bug Fixes

-   Fixed an issue to support applying the account template to users in
    **Update user's profile** API

    -   `PATCH /v2/phone/users/{userId}`

-   Added an error message so the users know when the SMS policy is set
    without Zoom Phone Metered, Unlimited, or Pro plan in **Update
    user's profile** API

    -   `PATCH /v2/phone/users/{userId}`