Added#

• Auto Receptionist policy API

  • PATCH /v2/phone/auto_receptionists/{autoReceptionistId}/policies
  • GET /v2/phone/auto_receptionists/{autoReceptionistId}/policies
  • PATCH /v2/phone/auto_receptionists/{autoReceptionistId}/policies/{policyType}
  • DELETE /v2/phone/auto_receptionists/{autoReceptionistId}/policies/{policyType}
  • POST /v2/phone/auto_receptionists/{autoReceptionistId}/policies/{policyType}

• List plan details API under Settings

  • GET /v2/phone/plans

• Customized outbound caller ID phone numbers API

  Accounts

  • GET /v2/phone/outbound_caller_id/customized_numbers
  • POST /v2/phone/outbound_caller_id/customized_numbers
  • DELETE /v2/phone/outbound_caller_id/customized_numbers

  Sites

  • GET /v2/phone/sites/{siteId}/outbound_caller_id/customized_numbers
  • POST /v2/phone/sites/{siteId}/outbound_caller_id/customized_numbers
  • DELETE /v2/phone/sites/{siteId}/outbound_caller_id/customized_numbers

  Users

  • GET /v2/phone/users/{userId}/outbound_caller_id/customized_numbers
  • POST /v2/phone/users/{userId}/outbound_caller_id/customized_numbers
  • DELETE /v2/phone/users/{userId}/outbound_caller_id/customized_numbers

• Site setting API

  • DELETE /v2/phone/sites/{siteId}/settings/{settingType}

• Call park webhook events

  • phone.caller_parked
  • phone.callee_parked

Enhancements#

• New response fields (timezone, audio_prompt_language, holiday_hours) in List auto receptionists API

  • GET /v2/phone/auto_receptionists

• New request fields (timezone, audio_prompt_language) in Update auto receptionist details API

  • PATCH /v2/phone/auto_receptionists/{autoReceptionistId}

• New request fieldminimum_match_criteriain Add an emergency service location API

  • POST /v2/phone/locations

• New request fieldminimum_match_criteriain Batch add emergency service locations API

  • POST /v2/phone/batch_locations

• New response fieldminimum_match_criteriain Get emergency service location details API

  • GET /v2/phone/locations/{locationId}

• New response field (intercom) in Users setting API

  • GET /v2/phone/users/{userId}/settings

• New request field (intercom) in Users setting API

  • PATCH /v2/phone/users/{userId}/settings/{settingType}

• New query parameter (intercom_extension_id) in User setting API

  • DELETE /v2/phone/users/{userId}/settings/{settingType}

• New response field (hold_time) in Call Logs API

  • GET /v2/phone/call_logs
  • GET /v2/phone/call_logs/{callLogId}
  • GET /v2/phone/users/{userId}/call_logs
  • GET /v2/phone/users/{userId}/call_logs/sync

• Newpolicyobject in Site settings API

  • GET /v2/phone/sites/{siteId}
  • PATCH /v2/phone/sites/{siteId}

• New response fields (policy.personal_audio_library, policy.voicemail_transcription, policy.voicemail_notification_by_email, policy.shared_voicemail_notification_by_email, policy.check_voicemails_over_phone, policy.audio_intercom) in Get user's profile API

  • GET /v2/phone/users/{userId}

• New request fields (policy.personal_audio_library, policy.voicemail_transcription, policy.voicemail_notification_by_email, policy.shared_voicemail_notification_by_email, policy.check_voicemails_over_phone, policy.audio_intercom) in Update user's profile API

  • PATCH /v2/phone/users/{userId}

• New fields (callee.name, caller.name) in the following webhook events:

  • phone.caller_ringing
  • phone.callee_ringing
  • phone.caller_connected
  • phone.callee_answered

• New field (device_id) in the following webhook events:

  • phone.callee_ringing
  • phone.callee_missed
  • phone.callee_answered
  • phone.callee_rejected
  • phone.callee_ended

Bug Fixes#

• Fixed an issue to support applying the account template to users in Update user's profile API

  • PATCH /v2/phone/users/{userId}

• Added an error message so the users know when the SMS policy is set without Zoom Phone Metered, Unlimited, or Pro plan in Update user's profile API

  • PATCH /v2/phone/users/{userId}