Zoom Phone - January 24, 2022

Happy New Year! On January 24, Zoom added new phone API endpoints and updated existing ones. Note the new location of Zoom Phone API.

Master account API is also available.

New

Emergency addresses

• GET /v2/phone/emergency_addresses
• POST /v2/phone/emergency_addresses
• GET /v2/phone/emergency_addresses/{emergencyAddressId}
• PATCH /v2/phone/emergency_addresses/{emergencyAddressId}
• DELETE /v2/phone/emergency_addresses/{emergencyAddressId}

Emergency number pools

• POST /v2/phone/emergency_number_pools/phone_numbers
• DELETE/v2/phone/emergency_number_pools/phone_numbers/{phoneNumberId}

Events

• phone.callee_mute
• phone.callee_unmute
• phone.caller_mute
• phone.caller_unmute
• phone.recording_deleted
• phone.recording_permanently_deleted

Enhancements

New response/request (department, cost_center) fields for split billing in:

• User profile API

  • GET /v2/phone/users/{userId}

• Auto receptionists

  • GET /v2/phone/auto_receptionists
  • PATCH /v2/phone/auto_receptionists/{autoReceptionistId}

• Call queues

  • GET /v2/phone/call_queues/{callQueueId}
  • POST /v2/phone/call_queues
  • PATCH /v2/phone/call_queues/{callQueueId}

• Common area phones

  • GET /v2/phone/common_area_phones/{commonAreaPhoneId}
  • POST /v2/phone/common_area_phones
  • PATCH /v2/phone/common_area_phones/{commonAreaPhoneId}

New response (caller_country_iso_code, callee_country_iso_code) fields in the call logs API

• GET /v2/phone/users/{userId}/call_logs
• GET /v2/phone/call_logs
• GET /v2/phone/call_logs/{callLogId}

New response (meeting_id, display_number, label, audio_prompt_language, greeting, on_hold_music) fields and assignee type enum values(emergencyNumberPool, companyLocation, meetingService) in phone numbers API

• GET /v2/phone/numbers/{numberId}

User profile API (video mail)

• New response (emergency_address, department, cost_center, allow_videomail) fields

  • GET /v2/phone/users/{userId}

• New request (emergency_address_id,allow_videomail) fields

  • PATCH /v2/phone/users/{userId}

User settings API

• New response (delegation) field

  • GET /v2/phone/users/{userId}/settings

• New request (delegation_assistant_extension_id) and response (delegation) fields

  • POST /v2/phone/users/{userId}/settings/{settingType}

• Support for a new request (delegation) field

  • PATCH /v2/phone/users/{userId}/settings/{settingType}
  • DELETE /v2/phone/users/{userId}/settings/{settingType}

Bug Fixes

• Fixed the request field (site_id) issue in the List directory backup routing rules API

  • GET /v2/phone/routing_rules

• Fixed the response value of the order field not matching the page in the directory backup routing rules API

  • GET /v2/phone/routing_rules
  • GET /v2/phone/routing_rules/{routingRuleId}

• Fixed the bug where IVR that was uploaded from the web portal through an API was not listed in the API call

  • POST /v2/phone/users/{userId}/audios/batch

• Fixed the bug where the Update auto receptionist IVR API successfully updated the audio file but the Get auto receptionist IVR API did not return the new audio file

  • PATCH /v2/phone/auto_receptionists/{autoReceptionistId}/ivr

• Fixed the charge and rate fields value issue

  • GET /v2/phone/call_logs