# Zoom Phone - January 24, 2022

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Happy New Year! On January 24, Zoom added new phone API endpoints and updated existing ones. Note the new location of [Zoom Phone API](/docs/api/phone).

[Master account API](/docs/api/phone/ma) is also available.

## New

### [Emergency addresses](/docs/api/phone/#tag/emergency-addresses)

-   `GET /v2/phone/emergency_addresses`
-   `POST /v2/phone/emergency_addresses`
-   `GET /v2/phone/emergency_addresses/{emergencyAddressId}`
-   `PATCH /v2/phone/emergency_addresses/{emergencyAddressId}`
-   `DELETE /v2/phone/emergency_addresses/{emergencyAddressId}`

### [Emergency number pools](/docs/api/phone/#tag/phone-numbers)

-   `POST /v2/phone/emergency_number_pools/phone_numbers`
-   `DELETE/v2/phone/emergency_number_pools/phone_numbers/{phoneNumberId}`

### [Events](/docs/api/phone/events)

-   `phone.callee_mute`
-   `phone.callee_unmute`
-   `phone.caller_mute`
-   `phone.caller_unmute`
-   `phone.recording_deleted`
-   `phone.recording_permanently_deleted`

## Enhancements

New response/request (`department`, `cost_center`) fields for split
billing in:

-   User profile API

    -   `GET /v2/phone/users/{userId}`

-   Auto receptionists

    -   `GET /v2/phone/auto_receptionists`
    -   `PATCH /v2/phone/auto_receptionists/{autoReceptionistId}`

-   Call queues

    -   `GET /v2/phone/call_queues/{callQueueId}`
    -   `POST /v2/phone/call_queues`
    -   `PATCH /v2/phone/call_queues/{callQueueId}`

-   Common area phones

    -   `GET /v2/phone/common_area_phones/{commonAreaPhoneId}`
    -   `POST /v2/phone/common_area_phones`
    -   `PATCH /v2/phone/common_area_phones/{commonAreaPhoneId}`

New response (`caller_country_iso_code`, `callee_country_iso_code`) fields in the call logs API

-   `GET /v2/phone/users/{userId}/call_logs`
-   `GET /v2/phone/call_logs`
-   `GET /v2/phone/call_logs/{callLogId}`

New response (`meeting_id`, `display_number`, `label`, `audio_prompt_language`, `greeting`, `on_hold_music`)
fields and assignee type enum values(`emergencyNumberPool`, `companyLocation`, `meetingService`) in
phone numbers API

-   `GET /v2/phone/numbers/{numberId}`

User profile API (video mail)

-   New response (`emergency_address`, `department`, `cost_center`, `allow_videomail`) fields

    -   `GET /v2/phone/users/{userId}`

-   New request (`emergency_address_id`,`allow_videomail`) fields

    -   `PATCH /v2/phone/users/{userId}`

User settings API

-   New response (`delegation`) field

    -   `GET /v2/phone/users/{userId}/settings`

-   New request (`delegation_assistant_extension_id`) and response (`delegation`) fields

    -   `POST /v2/phone/users/{userId}/settings/{settingType}`

-   Support for a new request (`delegation`) field

    -   `PATCH /v2/phone/users/{userId}/settings/{settingType}`
    -   `DELETE /v2/phone/users/{userId}/settings/{settingType}`

## Bug Fixes

-   Fixed the request field (`site_id`) issue in the **List directory
    backup routing rules** API

    -   `GET /v2/phone/routing_rules`

-   Fixed the response value of the `order` field not matching the page in
    the directory backup routing rules API

    -   `GET /v2/phone/routing_rules`
    -   `GET /v2/phone/routing_rules/{routingRuleId}`

-   Fixed the bug where IVR that was uploaded from the web portal
    through an API was not listed in the API call

    -   `POST /v2/phone/users/{userId}/audios/batch`

-   Fixed the bug where the **Update auto receptionist IVR** API
    successfully updated the audio file but the **Get auto receptionist
    IVR** API did not return the new audio file

    -   `PATCH /v2/phone/auto_receptionists/{autoReceptionistId}/ivr`

-   Fixed the `charge` and `rate` fields value issue

    -   `GET /v2/phone/call_logs`