Zoom Phone - August 22, 2022

New

• Delete unassigned phone numbers API

  • DELETE /v2/phone/numbers

• Batch add users API under Users

  • POST /v2/phone/users/batch

Enhancements

• Added Call waiting support for Update a call handling setting API with new fields (busy_on_another_call_action, busy_require_press_1_before_connecting, un_answered_require_press_1_before_connecting, overflow_play_callee_voicemail_greeting, play_callee_voicemail_greeting, busy_play_callee_voicemail_greeting,busy_phone_number, busy_description, busy_forward_to_extension_id)

  • PATCH /v2/phone/extension/{extensionId}/call_handling/settings/{settingType}

• Changed rate limits from Heavy to Medium for SMS API

  • GET /v2/phone/sms/sessions
  • GET /v2/phone/sms/sessions/{sessionId}
  • GET /v2/phone/sms/sessions/{sessionId}/sync
  • GET /v2/phone/users/{userId}/sms/sessions/sync

• New response field unread_message_count in List user's SMS sessions in descending order API

  • GET /v2/phone/users/{userId}/sms/sessions/sync

• New query parameters (site_id, owner_type and voicemail_type) in Get account voicemails API

  • GET /v2/phone/voice_mails

• New request parameters (site_id, device_type, device_source and location_status) in List devices API

  • GET /v2/phone/devices

• New request parameters (site_id, cost_center, department) in List call queues API

  • GET /v2/phone/call_queues

• New request parameters (calling_type and status) in List phone users API

  • GET /v2/phone/users

• New request/response object desk_phone in Sites API

  • GET /v2/phone/sites/{siteId}/settings/{settingType}
  • PATCH /v2/phone/sites/{siteId}/settings/{settingType}

• New response fields (policy.auto_call_recording_access_members and policy.adhoc_call_recording_access_members) in Get a user's profile API:

  • GET /v2/phone/users/{userId}

• New response objects (auto_call_recording_access_members and adhoc_call_recording_access_members) in Get a user's profile settings API

  • GET /v2/phone/users/{userId}/settings

• New options (auto_call_recording, ad_hoc_call_recording) for the settingType path parameter and request objects (auto_call_recording_access_members, adhoc_call_recording_access_members) in Add/ Update a user's shared access setting API

  • POST /v2/phone/users/{userId}/settings/{settingType}
  • PATCH /v2/phone/users/{userId}/settings/{settingType}

• New options (auto_call_recording, ad_hoc_call_recording) for the settingType path parameter in Delete a user's shared access setting API

  • DELETE /v2/phone/users/{userId}/settings/{settingType}

• Phone Status webhook events have device_id field added:

  • phone.callee_hold
  • phone.callee_unhold
  • phone.callee_mute
  • phone.callee_unmute
  • phone.callee_meeting_inviting
  • phone.callee_parked
  • phone.caller_ringing
  • phone.caller_connected
  • phone.caller_ended
  • phone.caller_hold
  • phone.caller_unhold
  • phone.caller_mute
  • phone.caller_unmute
  • phone.caller_meeting_inviting
  • phone.caller_parked

Bug Fixes

• Fixed the query logic in Get account voicemails API

  • GET /v2/phone/voice_mails

• Fixed the error message notification issue when one of the SMS participants has been deleted in Sync SMS by session ID API

  • GET /v2/phone/sms/sessions/{sessionId}/sync

• Fixed the null value issue in the call_log_id field in the Call recording is completed webhook event

  • phone.recording_completed

• Fixed so the audio_id obtained by calling the List audio items API can now be used in the Update the site setting API to update the audio prompt of a site

  • PATCH /v2/phone/sites/{siteId}/settings/{settingType}