# New MCP tools for Contact Center User Administration MCP server

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## New

Added the following new MCP tools for Contact Center User Administration MCP server:

-   `list_queue_agents` with associated scopes:

    -   New `contact_center:read:list_queue_agents:admin` (granular scope)
    -   New `contact_center_queue:read:admin` (macro scope)

-   `delete_user` with associated scopes:

    -   New `contact_center:delete:user:admin` (granular scope)
    -   New `contact_center_user:write:admin` (macro scope)

-   `get_role` with associated scopes:

    -   New `contact_center:read:role:admin` (granular scope)
    -   New `contact_center_role:read:admin` (macro scope)

-   `update_user_status` with associated scopes:

    -   New `contact_center:update:user:admin` (granular scope)
    -   New `contact_center_user:write:admin` (macro scope)

-   `list_skill_categories` with associated scopes:

    -   New `contact_center:read:list_skill_categories:admin` (granular scope)
    -   New `contact_center_skill:read:admin` (macro scope)

-   `assign_queue_agents` with associated scopes:

    -   New `contact_center:write:queue_agent:admin` (granular scope)
    -   New `contact_center_queue:write:admin` (macro scope)

-   `list_roles` with associated scopes:

    -   New `contact_center:read:list_roles:admin` (granular scope)
    -   New `contact_center_role:read:admin` (macro scope)

-   `get_user` with associated scopes:

    -   New `contact_center:read:user:admin` (granular scope)
    -   New `contact_center_user:read:admin` (macro scope)

-   `list_user_templates` with associated scopes:

    -   New `contact_center:read:user_templates:admin` (granular scope)
    -   New `contact_center_user:read:admin` (macro scope)

-   `batch_create_users` with associated scopes:

    -   New `contact_center:write:batch_users:admin` (granular scope)
    -   New `contact_center_user:write:admin` (macro scope)

-   `unassign_queue_supervisor` with associated scopes:

    -   New `contact_center:delete:queue_supervisor:admin` (granular scope)
    -   New `contact_center_queue:write:admin` (macro scope)

-   `get_phone_number` with associated scopes:

    -   New `number_management:read:numbers:admin` (granular scope)
    -   New `number_management_numbers:read:admin` (macro scope)

-   `batch_update_users` with associated scopes:

    -   New `contact_center:update:batch_users:admin` (granular scope)
    -   New `contact_center_user:write:admin` (macro scope)

-   `list_queue_supervisors` with associated scopes:

    -   New `contact_center:delete:queue_supervisor:admin` (granular scope)
    -   New `contact_center_queue:read:admin` (macro scope)

-   `get_user_template` with associated scopes:

    -   New `contact_center:read:user_templates:admin` (granular scope)
    -   New `contact_center_user_template:read:admin` (macro scope)

-   `get_skill` with associated scopes:

    -   New `contact_center:read:skill:admin` (granular scope)
    -   New `contact_center_skill:read:admin` (macro scope)

-   `list_agent_routing_profiles` with associated scopes:

    -   New `contact_center:read:agent_routing_profile:admin` (granular scope)
    -   New `contact_center_routing_profile:read:admin` (macro scope)

-   `list_skills` with associated scopes:

    -   New `contact_center:read:list_skills:admin` (granular scope)
    -   New `contact_center_skill:read:admin` (macro scope)

-   `list_user_queues` with associated scopes:

    -   New `contact_center:read:list_user_queues:admin` (granular scope)
    -   New `contact_center_user:read:admin` (macro scope)

-   `create_user` with associated scopes:

    -   New `contact_center:write:user:admin` (granular scope)
    -   New `contact_center_user:write:admin` (macro scope)

-   `assign_role_users` with associated scopes:

    -   New `contact_center:write:role_user:admin` (granular scope)
    -   New `contact_center_role:write:admin` (macro scope)

-   `get_queue` with associated scopes:

    -   New `contact_center:read:queue:admin` (granular scope)
    -   New `contact_center_queue:read:admin` (macro scope)

-   `unassign_role_user` with associated scopes:

    -   New `contact_center:delete:role_user:admin` (granular scope)
    -   New `contact_center_role:write:admin` (macro scope)

-   `update_user` with associated scopes:

    -   New `contact_center:update:user:admin` (granular scope)
    -   New `contact_center_user:write:admin` (macro scope)

-   `unassign_user_skill` with associated scopes:

    -   New `contact_center:delete:user_skill:admin` (granular scope)
    -   New `contact_center_skill:write:admin` (macro scope)

-   `batch_opt_in_or_out_user_queues` with associated scopes:

    -   New `contact_center:update:queue_agent:admin` (granular scope)
    -   New `contact_center_queue:write:admin` (macro scope)

-   `get_role_users` with associated scopes:

    -   New `contact_center:read:list_role_users:admin` (granular scope)
    -   New `contact_center_role:read:admin` (macro scope)

-   `list_skill_users` with associated scopes:

    -   New `contact_center:read:list_skill_users:admin` (granular scope)
    -   New `contact_center_user:read:admin` (macro scope)

-   `list_inboxes` with associated scopes:

    -   New `contact_center:read:list_inboxes:admin` (granular scope)
    -   New `contact_center_inbox:read:admin` (macro scope)

-   `list_phone_numbers` with associated scopes:

    -   New `number_management:read:list_numbers:admin` (granular scope)
    -   New `number_management_numbers:read:admin` (macro scope)

-   `list_system_statuses` with associated scopes:

    -   New `contact_center:read:list_system_statues:admin` (granular scope)
    -   New `contact_center_preference:read:admin` (macro scope)

-   `get_agent_routing_profile` with associated scopes:

    -   New `contact_center:read:agent_routing_profile:admin` (granular scope)
    -   New `contact_center_routing_profile:read:admin` (macro scope)

-   `unassign_queue_agent` with associated scopes:

    -   New `contact_center:delete:queue_agent:admin` (granular scope)
    -   New `contact_center_queue:write:admin` (macro scope)

-   `list_users` with associated scopes:

    -   New `contact_center:read:list_users:admin` (granular scope)
    -   New `contact_center_user:read:admin` (macro scope)

-   `assign_user_skills` with associated scopes:

    -   New `contact_center:write:user_skill:admin` (granular scope)
    -   New `contact_center_skill:write:admin` (macro scope)

-   `assign_queue_supervisors` with associated scopes:

    -   New `contact_center:delete:queue_supervisor:admin` (granular scope)
    -   New `contact_center_queue:write:admin` (macro scope)

-   `list_queues` with associated scopes:

    -   New `contact_center:read:list_queues:admin` (granular scope)
    -   New `contact_center_queue:read:admin` (macro scope)

-   `list_user_skills` with associated scopes:
    -   New `contact_center:read:list_user_skills:admin` (granular scope)