New#

Added the following new MCP tools for Contact Center User Administration MCP server:

• list_queue_agents with associated scopes:

  • New contact_center:read:list_queue_agents:admin (granular scope)
  • New contact_center_queue:read:admin (macro scope)

• delete_user with associated scopes:

  • New contact_center:delete:user:admin (granular scope)
  • New contact_center_user:write:admin (macro scope)

• get_role with associated scopes:

  • New contact_center:read:role:admin (granular scope)
  • New contact_center_role:read:admin (macro scope)

• update_user_status with associated scopes:

  • New contact_center:update:user:admin (granular scope)
  • New contact_center_user:write:admin (macro scope)

• list_skill_categories with associated scopes:

  • New contact_center:read:list_skill_categories:admin (granular scope)
  • New contact_center_skill:read:admin (macro scope)

• assign_queue_agents with associated scopes:

  • New contact_center:write:queue_agent:admin (granular scope)
  • New contact_center_queue:write:admin (macro scope)

• list_roles with associated scopes:

  • New contact_center:read:list_roles:admin (granular scope)
  • New contact_center_role:read:admin (macro scope)

• get_user with associated scopes:

  • New contact_center:read:user:admin (granular scope)
  • New contact_center_user:read:admin (macro scope)

• list_user_templates with associated scopes:

  • New contact_center:read:user_templates:admin (granular scope)
  • New contact_center_user:read:admin (macro scope)

• batch_create_users with associated scopes:

  • New contact_center:write:batch_users:admin (granular scope)
  • New contact_center_user:write:admin (macro scope)

• unassign_queue_supervisor with associated scopes:

  • New contact_center:delete:queue_supervisor:admin (granular scope)
  • New contact_center_queue:write:admin (macro scope)

• get_phone_number with associated scopes:

  • New number_management:read:numbers:admin (granular scope)
  • New number_management_numbers:read:admin (macro scope)

• batch_update_users with associated scopes:

  • New contact_center:update:batch_users:admin (granular scope)
  • New contact_center_user:write:admin (macro scope)

• list_queue_supervisors with associated scopes:

  • New contact_center:delete:queue_supervisor:admin (granular scope)
  • New contact_center_queue:read:admin (macro scope)

• get_user_template with associated scopes:

  • New contact_center:read:user_templates:admin (granular scope)
  • New contact_center_user_template:read:admin (macro scope)

• get_skill with associated scopes:

  • New contact_center:read:skill:admin (granular scope)
  • New contact_center_skill:read:admin (macro scope)

• list_agent_routing_profiles with associated scopes:

  • New contact_center:read:agent_routing_profile:admin (granular scope)
  • New contact_center_routing_profile:read:admin (macro scope)

• list_skills with associated scopes:

  • New contact_center:read:list_skills:admin (granular scope)
  • New contact_center_skill:read:admin (macro scope)

• list_user_queues with associated scopes:

  • New contact_center:read:list_user_queues:admin (granular scope)
  • New contact_center_user:read:admin (macro scope)

• create_user with associated scopes:

  • New contact_center:write:user:admin (granular scope)
  • New contact_center_user:write:admin (macro scope)

• assign_role_users with associated scopes:

  • New contact_center:write:role_user:admin (granular scope)
  • New contact_center_role:write:admin (macro scope)

• get_queue with associated scopes:

  • New contact_center:read:queue:admin (granular scope)
  • New contact_center_queue:read:admin (macro scope)

• unassign_role_user with associated scopes:

  • New contact_center:delete:role_user:admin (granular scope)
  • New contact_center_role:write:admin (macro scope)

• update_user with associated scopes:

  • New contact_center:update:user:admin (granular scope)
  • New contact_center_user:write:admin (macro scope)

• unassign_user_skill with associated scopes:

  • New contact_center:delete:user_skill:admin (granular scope)
  • New contact_center_skill:write:admin (macro scope)

• batch_opt_in_or_out_user_queues with associated scopes:

  • New contact_center:update:queue_agent:admin (granular scope)
  • New contact_center_queue:write:admin (macro scope)

• get_role_users with associated scopes:

  • New contact_center:read:list_role_users:admin (granular scope)
  • New contact_center_role:read:admin (macro scope)

• list_skill_users with associated scopes:

  • New contact_center:read:list_skill_users:admin (granular scope)
  • New contact_center_user:read:admin (macro scope)

• list_inboxes with associated scopes:

  • New contact_center:read:list_inboxes:admin (granular scope)
  • New contact_center_inbox:read:admin (macro scope)

• list_phone_numbers with associated scopes:

  • New number_management:read:list_numbers:admin (granular scope)
  • New number_management_numbers:read:admin (macro scope)

• list_system_statuses with associated scopes:

  • New contact_center:read:list_system_statues:admin (granular scope)
  • New contact_center_preference:read:admin (macro scope)

• get_agent_routing_profile with associated scopes:

  • New contact_center:read:agent_routing_profile:admin (granular scope)
  • New contact_center_routing_profile:read:admin (macro scope)

• unassign_queue_agent with associated scopes:

  • New contact_center:delete:queue_agent:admin (granular scope)
  • New contact_center_queue:write:admin (macro scope)

• list_users with associated scopes:

  • New contact_center:read:list_users:admin (granular scope)
  • New contact_center_user:read:admin (macro scope)

• assign_user_skills with associated scopes:

  • New contact_center:write:user_skill:admin (granular scope)
  • New contact_center_skill:write:admin (macro scope)

• assign_queue_supervisors with associated scopes:

  • New contact_center:delete:queue_supervisor:admin (granular scope)
  • New contact_center_queue:write:admin (macro scope)

• list_queues with associated scopes:

  • New contact_center:read:list_queues:admin (granular scope)
  • New contact_center_queue:read:admin (macro scope)

• list_user_skills with associated scopes:

  • New contact_center:read:list_user_skills:admin (granular scope)