Zoom Contact Center - May 23, 2022

On May 23rd, the Zoom Contact Center API went live. For scopes, see our OAuth Scopes documentation.

• Users API

  • GET /v2/contact_center/users
  • POST /v2/contact_center/users
  • GET /v2/contact_center/users/{userId}
  • DELETE /v2/contact_center/users/{userId}
  • PATCH /v2/contact_center/users/{userId}

• Roles API

  • POST /v2/contact_center/roles
  • GET /v2/contact_center/roles
  • DELETE /v2/contact_center/roles/{roleId}
  • PATCH /v2/contact_center/roles/{roleId}
  • GET /v2/contact_center/roles/{roleId}
  • POST /v2/contact_center/roles/{roleId}/users
  • GET /v2/contact_center/roles/{roleId}/users
  • DELETE /v2/contact_center/roles/{roleId}/users/{userId}

• Queues API

  • POST /v2/contact_center/queues
  • GET /v2/contact_center/queues
  • DELETE /v2/contact_center/queues/{queueId}
  • PATCH /v2/contact_center/queues/{queueId}
  • GET /v2/contact_center/queues/{queueId}
  • POST /v2/contact_center/queues/{queueId}/agents
  • GET /v2/contact_center/queues/{queueId}/agents
  • DELETE /v2/contact_center/queues/{queueId}/agents/{userId}
  • GET /v2/contact_center/users/{userId}/queues

• Tasks API

  • GET /v2/contact_center/tasks
  • GET /v2/contact_center/tasks/{taskId}
  • PATCH /v2/contact_center/tasks/{taskId}

• Preferences API

  • GET /v2/contact_center/system_statuses
  • GET /v2/contact_center/system_statuses/{statusId}