# Zoom Contact Center - January 14, 2023

<!-- WARNING: THIS FILE WAS AUTOGENERATED! DO NOT EDIT! -->

## Enhancements

-   Added`user_email`response field in the**Recordings**APIs:

    -   `GET /v2/contact_center/recordings`

    -   `GET /v2/contact_center/users/{userId}/recordings`

    -   `GET /v2/contact_center/queues/{queueId}/recordings`

    -   `GET /v2/contact_center/engagements/{engagementId}/recordings`

-   New**Engagements**webhook events:

    -   `contact_center.engagement_user_barge_initiated`

    -   `contact_center.engagement_user_monitor_initiated`

    -   `contact_center.engagement_user_takeover_initiated`

    -   `contact_center.engagement_user_whisper_initiated`

## Fixed

-   Fix the**Task Reservation**webhooks to return the correct value
    for`assigned_user_id`field.

    -   `contact_center.task_reservation_created`

    -   `contact_center.task_reservation_accepted`

    -   `contact_center.task_reservation_canceled`

    -   `contact_center.task_reservation_timeout`

    -   `contact_center.task_reservation_rescinded`

    -   `contact_center.task_reservation_completed`

    -   `contact_center.task_reservation_rejected`

-   Fix**Task**webhooks to return the correct value
    for`flow_id`,`flow_name`field.

    -   `contact_center.task_canceled`

    -   `contact_center.task_completed`

    -   `contact_center.task_created`

    -   `contact_center.task_deleted`

    -   `contact_center.task_updated`

&nbsp;

-   Refactored Engagement and User webhooks to use the new events
    architecture:

    -   `contact_center.engagement_user_answered`

    -   `contact_center.engagement_user_dtmf_sent`

    -   `contact_center.engagement_user_ended`

    -   `contact_center.engagement_user_hold`

    -   `contact_center.engagement_user_unhold`

    -   `contact_center.engagement_user_muted`

    -   `contact_center.engagement_user_unmuted`

    -   `contact_center.engagement_disposition_added`

    -   `contact_center.engagement_note_added`

    -   `contact_center.engagement_wrap_up_started`

    -   `contact_center.engagement_wrap_up_ended`

    -   `contact_center.user_login`

    -   `contact_center.user_logout`

    -   `contact_center.user_status_changed`

-   Fixed typo by renaming`userSkills`response field to`skills`in**List
    User's Skills**API:

    -   `GET /v2/contact_center/users/{userId}/skills`.

&nbsp;

-   Fixed`page_size`and`next_page_token`in**List Engagements**API:

    -   `GET /v2/contact_center/engagements`