Added#

• [Video] Added a transcript status indicator for desktop and mobile video surfaces.
• [Video] Added a video engagement pre-join audio announcement.
• [Video] Added admin settings for agent mute/unmute participants and remote control of the consumer camera.
• [Video] Added Live AI Interpreter support for mobile clients.
• [Chat] Added support for customized label text for DFD (Digital Front Door) forms.
• [Chat] Added support for custom greeting fonts for DFD.
• [Chat] Added independent customization of drawer header button colors.

Changed#

• [Video] Changed the Web SDK participants window to be draggable.
• [Video] Changed consumer video blur behavior for Hybrid SDK clients.
• [Video] Changed the video channel to support auto-start for the interpreter.
• [Video] Changed translated transcript behavior in the Live AI Interpreter settings dialog.
• [Chat] Changed immersive mode to support overlay display and adjustable footer width.
• [Chat] Changed the header, full-width header, and send button to offer more styling options.
• [Chat] Changed links to appear more smoothly as messages stream in.
• [Chat] Improved scrolling performance in long conversations.
• [Chat] Refined the spacing above system messages.

Fixed#

• [Video] Fixed the incorrect participant close icon in iPad kiosk mode.
• [Video] Fixed an issue where AI Interpreter did not open after a voice-to-video upgrade.
• [Chat] Fixed scrolling stability and accessibility on the scheduled callback screen.
• [Chat] Fixed HTML tags that were not displaying correctly in knowledge base content.
• [Chat] Fixed an issue where file uploads failed if the session expired partway through the upload.