# 11 new API endpoints and four new webhooks; over a dozen new fields across over a dozen APIs

<!-- WARNING: THIS FILE WAS AUTOGENERATED! DO NOT EDIT! -->

## Added

-   New **Address Books** APIs:
    -   `GET /v2/contact_center/address_books/contacts/{contactId}/custom_fields`
    -   `GET /v2/contact_center/address_books/custom_fields`
-   New **Roles** API:
    -   `DELETE /v2/contact_center/roles/{roleId}/privileges`
-   New **Queues** APIs:
    -   `POST /v2/contact_center/queues/{queueId}/scheduled_callbacks/events`
    -   `GET /v2/contact_center/queues/{queueId}/scheduled_callbacks/supportive_slots`
-   New **Users** APIs:
    -   `DELETE /v2/contact_center/users/templates/{templateId}`
    -   `PATCH /v2/contact_center/users/templates/{templateId}`
    -   `POST /v2/contact_center/users/templates`
    -   `GET /v2/contact_center/users/templates/{templateId}`
-   New **Asset Library** API:
    -   `DELETE /v2/contact_center/asset_library/assets/{assetId}/items`
-   New **Logs** API:
    -   `GET /v2/contact_center/email/messages`
-   New **webhook** event:
    -   `contact_center.engagement_email_transcript_completed`
-   New **Asset Library** webhook event:
    -   `contact_center.asset_created`
    -   `contact_center.asset_updated`
    -   `contact_center.asset_deleted`

## Changed

-   New `outbound_longest_active_duration`, `outbound_longest_inactive_duration`, `outbound_total_inactive_duration`, `outbound_messages_sent`, `total_outbound`, `outbound_average_active_duration`, `outbound_total_active_duration`, `outbound_average_inactive_duration`, `inbound_total_inactive_duration`, and `inbound_total_messaging_duration` response fields in this **Reports(Legacy Reports)** API:
    -   `GET /v2/contact_center/analytics/historical/queues/metrics`
-   New `timezone` request field in these **Address Books** APIs:
    -   `POST /v2/contact_center/address_books/{addressBookId}/contacts`
    -   `PATCH /v2/contact_center/address_books/{addressBookId}/contacts/{contactId}`
-   New `contact_timezone` response field in these **Campaigns** APIs:
    -   `POST /v2/contact_center/outbound_campaign/contact_lists/{contactListId}/contacts`
    -   `GET /v2/contact_center/outbound_campaign/contact_lists/{contactListId}/contacts/{contactId}`
-   New `privileges` request field in these **Roles** APIs:
    -   `POST /v2/contact_center/roles`
    -   `PATCH /v2/contact_center/roles/{roleId}`
-   New `contact_timezone_source` request field in these **Campaigns** APIs:
    -   `PATCH /v2/contact_center/outbound_campaign/campaigns/{campaignId}`
    -   `POST /v2/contact_center/outbound_campaign/campaigns`
-   New `contact_timezone` request field in these **Campaigns** APIs:
    -   `POST /v2/contact_center/outbound_campaign/contact_lists/{contactListId}/contacts`
    -   `PATCH /v2/contact_center/outbound_campaign/contact_lists/{contactListId}/contacts/{contactId}`
-   New `timezone` response field in these **Address Books** APIs:
    -   `GET /v2/contact_center/address_books/{addressBookId}/contacts/{contactId}`
    -   `GET /v2/contact_center/address_books/{addressBookId}/contacts`
    -   `POST /v2/contact_center/address_books/{addressBookId}/contacts`
-   New `agent_region_name,agent_region_id` response fields in this **Reports V2(CX Analytics)** API:
    -   `GET /v2/contact_center/reports/operation_logs`
-   New `contact_timezone_source` response field in these **Campaigns** APIs:
    -   `POST /v2/contact_center/outbound_campaign/campaigns`
    -   `GET /v2/contact_center/outbound_campaign/campaigns/{campaignId}`
-   New `privileges` response field in this **Roles** API:
    -   `POST /v2/contact_center/roles`
-   New `import_mode` request field in this **Flows** API:
    -   `POST /v2/contact_center/flows`