# New inbox webhooks, new time-related fields

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## Added

-   New SMS API:
    -   `POST /v2/contact_center/sms`
-   New webhook event:
    -   `contact_center.inbox_message_downloaded`
    -   `contact_center.inbox_message_reopened`
    -   `contact_center.inbox_message_deleted`
    -   `contact_center.sms_status`
    -   `contact_center.inbox_message_resolved`
    -   `contact_center.inbox_message_opened`
    -   `contact_center.inbox_message_assigned`
    -   `contact_center.inbox_message_received`
    -   `contact_center.engagement_survey_status`

## Changed

-   New `recording_start_time_ms` field in these webhook events:
    -   `contact_center.recording_transcript_completed`
    -   `contact_center.recording_completed`
    -   `contact_center.recording_paused`
    -   `contact_center.recording_stopped`
    -   `contact_center.recording_resumed`
-   New `queue_created_time` field in this webhook event:
    -   `contact_center.queue_created`
-   New `created_time_ms` and `last_modified_time_ms` fields in these webhook events:
    -   `contact_center.task_created`
    -   `contact_center.task_completed`
    -   `contact_center.task_reservation_created`
    -   `contact_center.task_canceled`
    -   `contact_center.task_reservation_canceled`
    -   `contact_center.task_reservation_rejected`
    -   `contact_center.task_reservation_accepted`
    -   `contact_center.task_deleted`
    -   `contact_center.task_reservation_completed`
    -   `contact_center.task_updated`
    -   `contact_center.task_reservation_timeout`
-   New `date_time_ms` field in these webhook events:
    -   `contact_center.queue_deleted`
    -   `contact_center.engagement_upgrade_expired`
    -   `contact_center.engagement_consumer_ended`
    -   `contact_center.business_hours_updated`
    -   `contact_center.queue_agent_assigned`
    -   `contact_center.business_hours_deleted`
    -   `contact_center.queue_supervisor_assigned`
    -   `contact_center.closure_created`
    -   `contact_center.engagement_monitor_started`
    -   `contact_center.engagement_upgrade_completed`
    -   `contact_center.recording_started`
    -   `contact_center.engagement_monitor_ended`
    -   `contact_center.closure_deleted`
    -   `contact_center.user_login`
    -   `contact_center.outbound_campaign_dialer_status`
    -   `contact_center.engagement_note_added`
    -   `contact_center.user_opt_out`
    -   `contact_center.engagement_consumer_answered`
    -   `contact_center.engagement_ended`
    -   `contact_center.queue_created`
    -   `contact_center.user_opt_in`
    -   `contact_center.engagement_transfer_timeout`
    -   `contact_center.business_hours_created`
    -   `contact_center.engagement_transfer_accepted`
    -   `contact_center.recording_paused`
    -   `contact_center.user_created`
    -   `contact_center.queue_supervisor_unassigned`
    -   `contact_center.user_updated`
    -   `contact_center.task_entered_queue`
    -   `contact_center.engagement_started`
    -   `contact_center.engagement_user_muted`
    -   `contact_center.engagement_user_unmuted`
    -   `contact_center.engagement_transfer_reserved`
    -   `contact_center.closure_updated`
    -   `contact_center.engagement_wrap_up_started`
    -   `contact_center.engagement_upgrade_initiated`
    -   `contact_center.engagement_messaging_transcript_completed`
    -   `contact_center.recording_deleted`
    -   `contact_center.task_exited_queue`
    -   `contact_center.queue_agent_unassigned`
    -   `contact_center.engagement_transfer_canceled`
    -   `contact_center.recording_permanently_deleted`
    -   `contact_center.engagement_transfer_completed`
    -   `contact_center.engagement_transfer_initiated`
    -   `contact_center.queue_operating_hours_updated`
    -   `contact_center.engagement_takeover_started`
    -   `contact_center.engagement_user_dtmf_sent`
    -   `contact_center.voicemail_transcript_completed`
    -   `contact_center.queue_inbound_sla_updated`
    -   `contact_center.engagement_consumer_notified`
    -   `contact_center.engagement_user_unhold`
    -   `contact_center.recording_stopped`
    -   `contact_center.user_logout`
    -   `contact_center.user_deleted`
    -   `contact_center.engagement_wrap_up_ended`
    -   `contact_center.engagement_user_hold`
    -   `contact_center.engagement_transfer_rejected`
    -   `contact_center.user_status_changed`
    -   `contact_center.recording_resumed`
    -   `contact_center.engagement_user_ended`
    -   `contact_center.engagement_disposition_added`
    -   `contact_center.engagement_user_answered`
    -   `contact_center.engagement_transfer_queued`
-   New `recording_end_time_ms` field in these webhook events:
    -   `contact_center.recording_transcript_completed`
    -   `contact_center.recording_completed`