Add 15 new API endpoints and a new response field
Added
- New Reports V2 (CX Analytics) API:
GET /v2/contact_center/analytics/dataset/historical/agent_timecard
- New Inboxes APIs:
PATCH /v2/contact_center/inboxes/{inboxId}/email_notification
GET /v2/contact_center/inboxes/{inboxId}/email_notifications
- New Flows APIs:
POST /v2/contact_center/flows/{flowId}/entry_points
POST /v2/contact_center/flows
PUT /v2/contact_center/flows/{flowId}/publish
DELETE /v2/contact_center/flows/{flowId}/entry_points
PATCH /v2/contact_center/flows/{flowId}
GET /v2/contact_center/flows_entry_points
GET /v2/contact_center/flows/{flowId}/export
DELETE /v2/contact_center/flows/{flowId}
GET /v2/contact_center/flows/{flowId}/entry_points
- New Roles API:
POST /v2/contact_center/roles/duplicate
- New Users APIs:
PATCH /v2/contact_center/users/status
PATCH /v2/contact_center/users/{userId}/status
Changed
- New
privileges response field in this Roles API:
GET /v2/contact_center/roles/{roleId}