# Add 15 new API endpoints and a new response field ## Added - New **Reports V2 (CX Analytics)** API: - `GET /v2/contact_center/analytics/dataset/historical/agent_timecard` - New **Inboxes** APIs: - `PATCH /v2/contact_center/inboxes/{inboxId}/email_notification` - `GET /v2/contact_center/inboxes/{inboxId}/email_notifications` - New **Flows** APIs: - `POST /v2/contact_center/flows/{flowId}/entry_points` - `POST /v2/contact_center/flows` - `PUT /v2/contact_center/flows/{flowId}/publish` - `DELETE /v2/contact_center/flows/{flowId}/entry_points` - `PATCH /v2/contact_center/flows/{flowId}` - `GET /v2/contact_center/flows_entry_points` - `GET /v2/contact_center/flows/{flowId}/export` - `DELETE /v2/contact_center/flows/{flowId}` - `GET /v2/contact_center/flows/{flowId}/entry_points` - New **Roles** API: - `POST /v2/contact_center/roles/duplicate` - New **Users** APIs: - `PATCH /v2/contact_center/users/status` - `PATCH /v2/contact_center/users/{userId}/status` ## Changed - New `privileges` response field in this **Roles** API: - `GET /v2/contact_center/roles/{roleId}`