Updates to routing profiles API and engagements API response fields
Added
- New Routing Profiles API:
GET /v2/contact_center/agent_routing_profiles/{agentRoutingProfileId}
Changed
- New
email_reply_to,email_reply_bcc, andemail_reply_ccresponse fields in this Engagements API:GET /v2/contact_center/engagements/{engagementId}
- New
consumer_invite_emailandconsumer_invite_numberfields in this webhook webhook event:contact_center.engagement_consumer_notified