# Five new endpoints, and 11 new field names in two Logs APIs

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## Added

-   New **Reports V2(CX Analytics)** APIs:
    -   `GET /v2/contact_center/analytics/log/historical/engagement`
    -   `GET /v2/contact_center/analytics/log/historical/journey`
-   New **Queues** APIs:
    -   `GET /v2/contact_center/queue_templates`
    -   `POST /v2/contact_center/queues/batch`
-   New **Engagements** API:
    -   `PATCH /v2/contact_center/engagements/{engagementId}/variables`

## Changed

-   New `user_device_mac_address`, `team_names`, `session_border_controller_list`, `user_ip_address,region_ids`, `region_names`, `team_ids`, `sip_zone_ip_address`, `team_names`, `user_region`, `user_registered_sip_zone`, and `team_ids,user_email` response fields in these **Logs** APIs:
    -   `GET /v2/contact_center/voice_calls`
    -   `GET /v2/accounts/{accountId}/contact_center/voice_calls`