# Four new API endpoints; new new division_name and division_id fields across dozens of existing endpoints and events; other new fields in various endpoints

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## Added

-   New **Reports V2 (CX Analytics)** API:
    -   `GET /v2/contact_center/analytics/dataset/historical/routing_log_performance`
-   New **Files** API:
    -   `POST /v2/contact_center/files`
-   New **Queue Waiting Experiences** APIs:
    -   `DELETE /v2/contact_center/queue_waiting_experiences/{queueId}/interrupt_menu`
    -   `PUT /v2/contact_center/queue_waiting_experiences/{queueId}/interrupt_menu`

## Changed

-   New `local_calling_windows` response field in these **Campaigns** APIs:
    -   `POST /v2/contact_center/outbound_campaign/campaigns`
    -   `GET /v2/contact_center/outbound_campaign/campaigns/{campaignId}`
-   New `division_name` and `division_id` response fields in these **Block List Rules** APIs:
    -   `GET /v2/contact_center/block_list_rules/ip_addresses`
    -   `POST /v2/contact_center/block_list_rules/ip_addresses`
    -   `GET /v2/contact_center/block_list_rules/ip_addresses/{ipAddressBlockListRuleId}`
    -   `POST /v2/contact_center/block_list_rules/phone_numbers`
    -   `GET /v2/contact_center/block_list_rules/phone_numbers/{phoneBlockListRuleId}`
    -   `GET /v2/contact_center/block_list_rules/phone_numbers`
-   New `division_name` and `division_id` response fields in these **Engagements** APIs:
    -   `GET /v2/contact_center/engagements/{engagementId}/attachments`
    -   `GET /v2/contact_center/engagements/{engagementId}/attachments`
-   New `asset_item_name` request field in this **Asset Library** API:
    -   `GET /v2/contact_center/asset_library/assets`
-   New `division_id` and `division_name` and `category_scope` response fields in this **Asset Library** API:
    -   `GET /v2/contact_center/asset_library/categories`
-   New `X-Zoom-Division-Id` and `division_id,division_id` and `division_name` request fields in this **Queues** API:
    -   `POST /v2/contact_center/queues`
-   New `division_name` and `division_id` response fields in these **Reports V2 (CX Analytics)** APIs:
    -   `GET /v2/contact_center/reports/operation_logs`
    -   `GET /v2/contact_center/reports/operation_logs`
-   New `division_name` and `division_id` response fields in these **Operating Hours** APIs:
    -   `POST /v2/contact_center/business_hours`
    -   `GET /v2/contact_center/business_hours`
    -   `GET /v2/contact_center/business_hours/{businessHourId}/flows`
    -   `GET /v2/contact_center/business_hours/{businessHourId}/queues`
    -   `GET /v2/contact_center/business_hours/{businessHourId}`
-   New `page_size` request field in this **Variables** API:
    -   `GET /v2/contact_center/variable_logs`
-   New `asset_name` request field in this **Asset Library** API:
    -   `PATCH /v2/contact_center/asset_library/assets/items`
-   New `page_size` request field in these **Block List Rules** APIs:
    -   `GET /v2/contact_center/block_list_rules/ip_addresses`
    -   `GET /v2/contact_center/block_list_rules/phone_numbers`
-   New `engagement_brief_url` response field in these **Engagements** APIs:
    -   `GET /v2/contact_center/engagements/{engagementId}`
    -   `GET /v2/contact_center/engagements`
-   New `page_size` request field in this **Engagements** API:
    -   `GET /v2/contact_center/engagements/{engagementId}/attachments`
-   New `page_size` request field in this **Reports V2 (CX Analytics)** API:
    -   `GET /v2/contact_center/reports/operation_logs`
-   New `page_size` request field in these **Operating Hours** APIs:
    -   `GET /v2/contact_center/business_hours`
    -   `GET /v2/contact_center/business_hours/{businessHourId}/flows`
    -   `GET /v2/contact_center/business_hours/{businessHourId}/queues`
-   New `X-Zoom-Division-Id` request field in these **Asset Library** APIs:
    -   `PATCH /v2/contact_center/asset_library/assets/items`
    -   `PATCH /v2/contact_center/asset_library/categories/{categoryId}`
    -   `DELETE /v2/contact_center/asset_library/categories/{categoryId}`
    -   `DELETE /v2/contact_center/asset_library/assets/{assetId}/items`
    -   `POST /v2/contact_center/asset_library/assets/{assetId}/duplicate`
    -   `GET /v2/contact_center/asset_library/categories/{categoryId}`
    -   `POST /v2/contact_center/asset_library/categories`
    -   `POST /v2/contact_center/asset_library/assets`
    -   `PATCH /v2/contact_center/asset_library/assets/{assetId}`
-   New `asset_language_code` request field in this **Asset Library** API:
    -   `GET /v2/contact_center/asset_library/assets/{assetId}`
-   New `division_id` and `X-Zoom-Division-Id` request fields in this **Dispositions** API:
    -   `PATCH /v2/contact_center/dispositions/{dispositionId}`
-   New `archive` request field in this **Asset Library** API:
    -   `DELETE /v2/contact_center/asset_library/assets/{assetId}`
-   New `X-Zoom-Division-Id` request field in these **Block List Rules** APIs:
    -   `POST /v2/contact_center/block_list_rules/ip_addresses`
    -   `GET /v2/contact_center/block_list_rules/ip_addresses/{ipAddressBlockListRuleId}`
    -   `POST /v2/contact_center/block_list_rules/phone_numbers`
    -   `DELETE /v2/contact_center/block_list_rules/phone_numbers`
    -   `GET /v2/contact_center/block_list_rules/phone_numbers/{phoneBlockListRuleId}`
    -   `DELETE /v2/contact_center/block_list_rules/ip_addresses`
-   New `local_calling_windows` request field in these **Campaigns** APIs:
    -   `PATCH /v2/contact_center/outbound_campaign/campaigns/{campaignId}`
    -   `POST /v2/contact_center/outbound_campaign/campaigns`
-   New `asset_name` response field in these **Asset Library** APIs:
    -   `PATCH /v2/contact_center/asset_library/assets/items`
    -   `PATCH /v2/contact_center/asset_library/assets/items`
-   New `X-Zoom-Division-Id` request field in these **Operating Hours** APIs:
    -   `POST /v2/contact_center/business_hours`
    -   `DELETE /v2/contact_center/business_hours/{businessHourId}`
    -   `GET /v2/contact_center/business_hours/{businessHourId}`
-   New `division_name` and `division_id` fields in this **SMS** webhook event:
    -   `contact_center.sms_status`
-   New `division_name` and `division_id` fields in these **Transfer** webhook events:
    -   `contact_center.engagement_transfer_completed`
    -   `contact_center.engagement_transfer_rejected`
    -   `contact_center.engagement_transfer_timeout`
    -   `contact_center.engagement_transfer_accepted`
    -   `contact_center.engagement_transfer_reserved`
    -   `contact_center.engagement_transfer_canceled`
    -   `contact_center.engagement_transfer_initiated`
    -   `contact_center.engagement_transfer_queued`
-   New `division_name` and `division_id` fields in this **Messaging** webhook event:
    -   `contact_center.message_status`
-   New `division_id` and `division_name` fields in these **Recordings** webhook events:
    -   `contact_center.recording_transcript_completed`
    -   `contact_center.recording_paused`
    -   `contact_center.recording_deleted`
    -   `contact_center.recording_stopped`
    -   `contact_center.recording_resumed`
    -   `contact_center.recording_started`
    -   `contact_center.recording_completed`
    -   `contact_center.recording_permanently_deleted`
-   New `division_name` and `division_id` fields in these **Queues** webhook events:
    -   `contact_center.queue_supervisor_assigned`
    -   `contact_center.queue_created`
    -   `contact_center.queue_supervisor_unassigned`
    -   `contact_center.queue_agent_unassigned`
    -   `contact_center.queue_inbound_sla_updated`
    -   `contact_center.queue_deleted`
    -   `contact_center.queue_agent_assigned`
    -   `contact_center.queue_operating_hours_updated`
    -   `contact_center.queue_scheduled_callback_created`
-   New `division_id` and `division_name` fields in this **Campaigns** webhook event:
    -   `contact_center.outbound_campaign_dialer_status`
-   New `division_id` and `division_name` fields in these **Wrap Up** webhook events:
    -   `contact_center.engagement_wrap_up_started`
    -   `contact_center.engagement_wrap_up_ended`
-   New `division_id` and `division_name` fields in these **Inboxes** webhook events:
    -   `contact_center.inbox_message_downloaded`
    -   `contact_center.inbox_message_reopened`
    -   `contact_center.inbox_message_resolved`
    -   `contact_center.inbox_message_opened`
    -   `contact_center.inbox_message_deleted`
    -   `contact_center.inbox_message_assigned`
    -   `contact_center.inbox_message_received`
-   New `division_name` and `division_id` fields in this **Survey** webhook event:
    -   `contact_center.engagement_survey_status`
-   New `division_id` and `division_name` fields in these **Follow-up Tasks** webhook events:
    -   `contact_center.engagement_follow_up_task_updated`
    -   `contact_center.engagement_follow_up_task_created`
-   New `division_id` and `division_name` fields in these **Consumer Actions** webhook events:
    -   `contact_center.consumer_messaging_opt_out`
    -   `contact_center.engagement_consumer_sent_file`
    -   `contact_center.engagement_consumer_sent_message`
    -   `contact_center.engagement_consumer_notified`
    -   `contact_center.engagement_consumer_ended`
    -   `contact_center.consumer_messaging_opt_in`
    -   `contact_center.engagement_consumer_answered`
-   New `division_id` and `division_name` fields in these **Users** webhook events:
    -   `contact_center.user_updated`
    -   `contact_center.user_phone_numbers_assigned`
    -   `contact_center.user_deleted`
    -   `contact_center.user_skills_assigned`
    -   `contact_center.user_created`
    -   `contact_center.user_skills_unassigned`
    -   `contact_center.user_phone_numbers_unassigned`
-   New `division_name` and `division_id` fields in these **Asset Library** webhook events:
    -   `contact_center.asset_created`
    -   `contact_center.asset_deleted`
    -   `contact_center.asset_updated`
-   New `division_id` and `division_name` fields in these **Agent Actions** webhook events:
    -   `contact_center.user_opt_out`
    -   `contact_center.engagement_user_muted`
    -   `contact_center.engagement_user_unmuted`
    -   `contact_center.engagement_user_dtmf_sent`
    -   `contact_center.engagement_user_hold`
    -   `contact_center.user_status_changed`
    -   `contact_center.user_login`
    -   `contact_center.engagement_user_sent_file`
    -   `contact_center.user_opt_in`
    -   `contact_center.engagement_user_sent_message`
    -   `contact_center.engagement_user_unhold`
    -   `contact_center.user_logout`
    -   `contact_center.engagement_user_ended`
    -   `contact_center.engagement_user_answered`
-   New `division_id` and `division_name` fields in these **Upgrade** webhook events:
    -   `contact_center.engagement_upgrade_expired`
    -   `contact_center.engagement_upgrade_completed`
    -   `contact_center.engagement_upgrade_initiated`
-   New `division_id` and `division_name` fields in these **Call Control** webhook events:
    -   `contact_center.call_control_conference_warm_invite_executed`
    -   `contact_center.call_control_make_call_executed`
    -   `contact_center.call_control_answer_call_executed`
    -   `contact_center.call_control_end_call_executed`
    -   `contact_center.call_control_hold_call_executed`
    -   `contact_center.call_control_unhold_call_executed`
-   New `division_id` and `division_name` fields in these **Engagements** webhook events:
    -   `contact_center.engagement_ended`
    -   `contact_center.engagement_started`
-   New `division_name` and `division_id` fields in this **Notes** webhook event:
    -   `contact_center.engagement_note_added`
-   New `division_id` and `division_name` fields in these **Transcriptions** webhook events:
    -   `contact_center.engagement_messaging_transcript_completed`
    -   `contact_center.voicemail_transcript_completed`
    -   `contact_center.engagement_email_transcript_completed`
-   New `division_id` and `division_name` fields in these **Task** webhook events:
    -   `contact_center.task_created`
    -   `contact_center.task_deleted`
    -   `contact_center.task_updated`
    -   `contact_center.task_completed`
    -   `contact_center.task_canceled`
    -   `contact_center.task_entered_queue`
    -   `contact_center.task_exited_queue`
-   New `division_id` and `division_name` fields in these **Operating Hours** webhook events:
    -   `contact_center.business_hours_created`
    -   `contact_center.closure_updated`
    -   `contact_center.business_hours_updated`
    -   `contact_center.business_hours_deleted`
    -   `contact_center.closure_created`
    -   `contact_center.closure_deleted`
-   New `division_id` and `division_name` fields in this **Dispositions** webhook event:
    -   `contact_center.engagement_disposition_added`
-   New `division_id` and `division_name` fields in these **Supervisor Actions** webhook events:
    -   `contact_center.engagement_monitor_started`
    -   `contact_center.engagement_monitor_ended`
    -   `contact_center.engagement_takeover_started`
-   New `channel_source` field in this **Consumer Actions** webhook event:
    -   `contact_center.engagement_consumer_ended`