# New API endpoints, new webhook events, and new fields in a dozen existing API endpoints

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## Added

-   New **Reports V2(CX Analytics)** API:
    -   `GET /v2/contact_center/analytics/dataset/historical/disposition`
-   New **Messaging** API:
    -   `POST /v2/contact_center/messages`
-   New **Queues** API:
    -   `PATCH /v2/contact_center/queues/{queueId}/interrupt`
-   New **Reports V2(CX Analytics)** Webhook event:
    -   `contact_center.cx_engagement_end_data_ready`
-   New **Messaging** Webhook event:
    -   `contact_center.message_status`
-   New **Users** Webhook event:
    -   `contact_center.user_phone_numbers_unassigned`
    -   `contact_center.user_skills_unassigned`
    -   `contact_center.user_phone_numbers_assigned`
    -   `contact_center.user_skills_assigned`
-   New **Engagements** Webhook event:
    -   `contact_center.legacy_engagement_end_data_ready`

## Changed

-   New `work_item_hyperlink`, `variables`, `work_item_type_id`, and `variables` response fields in this **Engagements** API:
    -   `POST /v2/contact_center/engagement`
-   New `assign_type`, `cc_queue_id`, and `queue_name` response fields in these **Queues** APIs:
    -   `POST /v2/contact_center/queues/{queueId}/dispositions/sets`
    -   `POST /v2/contact_center/queues/{queueId}/dispositions`
    -   `GET /v2/contact_center/queues/{queueId}/dispositions`
    -   `GET /v2/contact_center/queues/{queueId}/dispositions/sets`
-   New `queue`, `flow`, and `rate` response fields in these **Logs** APIs:
    -   `GET /v2/contact_center/voice_calls`
    -   `GET /v2/accounts/{accountId}/contact_center/voice_calls`
-   New `page_size` request field in these **Queues** APIs:
    -   `GET /v2/contact_center/queues/{queueId}/dispositions`
    -   `GET /v2/contact_center/queues/{queueId}/dispositions/sets`
-   New `segment_type`, `team_name`, `reason_details`, `conference_participant`, `page_size`, `team_id`, and `exemption` response fields in these **Recordings** APIs:
    -   `GET /v2/contact_center/users/{userId}/recordings`
    -   `GET /v2/contact_center/recordings`
    -   `GET /v2/contact_center/queues/{queueId}/recordings`
    -   `GET /v2/contact_center/engagements/{engagementId}/recordings`
-   New `level` response field in this **Teams** API:
    -   `GET /v2/contact_center/teams/{teamId}/children`
-   New `transfer_count` response field in this **Engagements** API:
    -   `GET /v2/contact_center/engagements/{engagementId}`
-   New `page_size` request field in this **Variables** API:
    -   `GET /v2/contact_center/variable_logs`
-   New `calls_skipped_count` response field in this **Reports V2(CX Analytics)** API:
    -   `GET /v2/contact_center/analytics/dataset/historical/outbound_dialer_performance`
-   New `assign_type` request field in these **Queues** APIs:
    -   `DELETE /v2/contact_center/queues/{queueId}/dispositions/sets/{dispositionSetId}`
    -   `POST /v2/contact_center/queues/{queueId}/dispositions/sets`
    -   `POST /v2/contact_center/queues/{queueId}/dispositions`
    -   `DELETE /v2/contact_center/queues/{queueId}/dispositions/{dispositionId}`