# Five new endpoints; many new request and response fields in Reports, Routing Profiles, and other APIs

<!-- WARNING: THIS FILE WAS AUTOGENERATED! DO NOT EDIT! -->

## Added

-   New **Reports V2(CX Analytics)** API:
    -   `GET /v2/contact_center/analytics/dataset/historical/expert_assist`
-   New **Campaigns** APIs:
    -   `PATCH /v2/contact_center/outbound_campaign/contact_lists`
    -   `PATCH /v2/contact_center/outbound_campaign/contact_lists/{contactListId}/contacts`
-   New **Queues** API:
    -   `GET /v2/contact_center/queue_templates/{queueTemplateId}`
-   New **Users** API:
    -   `PATCH /v2/contact_center/users/{userId}/opt_in_out_queues`

## Changed

-   New `start_time_to`, `start_time_from`, `end_time_from`, and `end_time_to` response fields in these **Reports V2(CX Analytics)** APIs:
    -   `GET /v2/contact_center/analytics/dataset/historical/engagement`
    -   `GET /v2/contact_center/analytics/dataset/historical/agent_timecard`
    -   `GET /v2/contact_center/analytics/dataset/historical/outbound_dialer_performance`
    -   `GET /v2/contact_center/analytics/dataset/historical/agent_performance`
-   New `exit_time_to`, `enter_time_from`, `exit_time_from`, and `enter_time_to` response fields in these **Reports V2(CX Analytics)** APIs:
    -   `GET /v2/contact_center/analytics/dataset/historical/queue_performance`
    -   `GET /v2/contact_center/analytics/dataset/historical/flow_performance`
-   New `time_steps`, `time_step`, `default_skill_id`, `default_skill_name`, `ignore_transferring_skills`, and `backup_skills` response fields in these **Routing Profiles** APIs:
    -   `GET /v2/contact_center/agent_routing_profiles/{agentRoutingProfileId}`
    -   `GET /v2/contact_center/agent_routing_profiles`
    -   `POST /v2/contact_center/agent_routing_profiles`
-   New `backup_skills`, `ignore_transferring_skills`, `time_step`, `default_skill_id`, and `time_steps` request fields in these **Routing Profiles** APIs:
    -   `PATCH /v2/contact_center/agent_routing_profiles/{agentRoutingProfileId}`
    -   `POST /v2/contact_center/agent_routing_profiles`
-   New `next_page_token` request field in these **Reports V2(CX Analytics)** APIs:
    -   `GET /v2/contact_center/analytics/log/historical/engagement`
    -   `GET /v2/contact_center/analytics/dataset/historical/queue_performance`
    -   `GET /v2/contact_center/analytics/dataset/historical/engagement`
    -   `GET /v2/contact_center/analytics/dataset/historical/agent_timecard`
    -   `GET /v2/contact_center/analytics/dataset/historical/outbound_dialer_performance`
    -   `GET /v2/contact_center/reports/operation_logs`
    -   `GET /v2/contact_center/analytics/dataset/historical/agent_performance`
    -   `GET /v2/contact_center/analytics/dataset/historical/disposition`
    -   `GET /v2/contact_center/analytics/dataset/historical/flow_performance`
-   New `origin_method` request field in this **Reports V2(CX Analytics)** API:
    -   `GET /v2/contact_center/analytics/dataset/historical/queue_performance`
-   New `caller_id_number`, `consumer_number`, and `dialer_method` request fields in this **Reports V2(CX Analytics)** API:
    -   `GET /v2/contact_center/analytics/dataset/historical/outbound_dialer_performance`
-   New `video_callback_settings` request field in this **Queues** API:
    -   `PATCH /v2/contact_center/queues/{queueId}`
-   New `entry_point`, `enter_channel`, and `enter_channel_source` request fields in this **Reports V2(CX Analytics)** API:
    -   `GET /v2/contact_center/analytics/dataset/historical/flow_performance`
-   New `sort_order` and `highest_watermark` request fields in this **Reports V2(CX Analytics)** API:
    -   `GET /v2/contact_center/reports/operation_logs`
-   New `agent_countries` and `user_id` request fields in this **Reports V2(CX Analytics)** API:
    -   `GET /v2/contact_center/analytics/dataset/historical/agent_timecard`
-   New `page_size` request field in these **Reports V2(CX Analytics)** APIs:
    -   `GET /v2/contact_center/analytics/dataset/historical/queue_performance`
    -   `GET /v2/contact_center/analytics/dataset/historical/engagement`
    -   `GET /v2/contact_center/analytics/dataset/historical/agent_timecard`
    -   `GET /v2/contact_center/analytics/dataset/historical/outbound_dialer_performance`
    -   `GET /v2/contact_center/reports/operation_logs`
    -   `GET /v2/contact_center/analytics/dataset/historical/agent_performance`
    -   `GET /v2/contact_center/analytics/dataset/historical/flow_performance`
-   New `channel` and `channel_source` request fields in these **Reports V2(CX Analytics)** APIs:
    -   `GET /v2/contact_center/analytics/dataset/historical/queue_performance`
    -   `GET /v2/contact_center/analytics/dataset/historical/engagement`
    -   `GET /v2/contact_center/analytics/dataset/historical/agent_performance`
-   New `teams` response field in these **Users** APIs:
    -   `GET /v2/contact_center/users`
    -   `GET /v2/contact_center/users/{userId}/queues`
    -   `GET /v2/contact_center/users/{userId}`
-   New `team_id` request field in these **Reports V2(CX Analytics)** APIs:
    -   `GET /v2/contact_center/analytics/dataset/historical/engagement`
    -   `GET /v2/contact_center/analytics/dataset/historical/agent_timecard`
    -   `GET /v2/contact_center/analytics/dataset/historical/agent_performance`
-   New `engagement_id` response field in this **Logs** API:
    -   `GET /v2/contact_center/work_item/messages`
-   New `teams` response field in these **Queues** APIs:
    -   `GET /v2/contact_center/queues/{queueId}/agents`
    -   `GET /v2/contact_center/queues/{queueId}/supervisors`
-   New `engagement_id` and `reservation_id` request fields in this **Call Control** API:
    -   `POST /v2/contact_center/users/{userId}/commands`