Three new APIs; new campaign contact, caller ID, and channel source fields

Added

  • New Reports API:
    • GET /v2/contact_center/analytics/historical/queues/agents/metrics
  • New Users API:
    • GET /v2/contact_center/users/{userId}/devices
  • New Asset Library API:
    • GET /v2/contact_center/asset_library/assets

Changed

  • New campaign_contact_list_ids and campaign_contact_list request fields in this Campaign API:
    • POST /v2/contact_center/outbound_campaign/campaigns
  • New caller_ids response field in this Queues API:
    • GET /v2/contact_center/queues/{queueId}
  • New channel_source response field in this Reports API:
    • GET /v2/contact_center/analytics/agents/leg_metrics