# Six new API endpoints; new fields added to pre-existing API endpoints

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## Added

-   New **Address Books** APIs:
    -   `DELETE /v2/contact_center/address_books/custom_fields/{customFieldId}`
    -   `GET /v2/contact_center/address_books/custom_fields/{customFieldId}\`
        -   `POST /v2/contact_center/address_books/custom_fields`
    -   `PATCH /v2/contact_center/address_books/custom_fields/{customFieldId}`
-   New `queue_description` and `caller_ids` response fields in this **Users** API:
    -   `GET /v2/contact_center/users/{userId}/queues`
-   New `engagement_direction` field in these webhook events:
    -   `contact_center.task_reservation_completed`
    -   `contact_center.task_reservation_created`
    -   `contact_center.task_reservation_accepted`

## Changed

-   New `caller_id` and `next_page_token` response fields in this **Reports V2(CX Analytics)** API:

    -   `GET /v2/contact_center/analytics/dataset/historical/engagement`

-   New `custom_fields` request field in these **Address Books** APIs:

    -   `PATCH /v2/contact_center/address_books/{addressBookId}/contacts/{contactId}`
    -   `POST /v2/contact_center/address_books/{addressBookId}/contacts`

-   New `asset_item_name` request field in these **Asset Library** APIs:

    -   `GET /v2/contact_center/asset_library/assets`
    -   `GET /v2/contact_center/asset_library/assets/{assetId}`

-   New `asset_items_url` response field in this **Asset Library** API:

    -   `GET /v2/contact_center/asset_library/assets`

-   New `custom_fields_url` response field in these **Address Books** APIs:

    -   `POST /v2/contact_center/address_books/{addressBookId}/contacts`
    -   `GET /v2/contact_center/address_books/{addressBookId}/contacts`
    -   `GET /v2/contact_center/address_books/{addressBookId}/contacts/{contactId}`

-   New `asset_language_code` request field in this **Asset Library** API:

    -   `GET /v2/contact_center/asset_library/assets/{assetId}`