Engagements API update

Added

• New Engagements APIs.
  • GET /v2/contact_center/engagements/{engagementId}/events
  • GET /v2/contact_center/engagements/{engagementId}/survey

Changed

• New channel response field in this Inboxes API.
  • GET /v2/contact_center/inboxes/{inboxId}/queues

Deprecated

• These Tasks and Skills APIs deprecated as of August 30, 2024.
  • GET /contact_center/skills/{skillId}/users/{userId}
  • GET /contact_center/tasks
  • GET /contact_center/tasks/{taskId}
  • PATCH /contact_center/tasks/{taskId}