# Engagements API update

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## Added

-   New **Engagements** APIs.
    -   `GET /v2/contact_center/engagements/{engagementId}/events`
    -   `GET /v2/contact_center/engagements/{engagementId}/survey`

## Changed

-   New `channel` response field in this **Inboxes** API.
    -   `GET /v2/contact_center/inboxes/{inboxId}/queues`

## Deprecated

-   These **Tasks** and **Skills** APIs deprecated as of August 30, 2024.
    -   `GET /contact_center/skills/{skillId}/users/{userId}`
    -   `GET /contact_center/tasks`
    -   `GET /contact_center/tasks/{taskId}`
    -   `PATCH /contact_center/tasks/{taskId}`