New fields in Reports V2 (CX Analytics) APIs

Changed

  • New next_page_token and aiea_used request fields in this Reports V2(CX Analytics) API:
    • GET /v2/contact_center/analytics/log/historical/engagement
  • New parked_count and parked_duration response fields in this Reports V2(CX Analytics) API:
    • GET /v2/contact_center/analytics/dataset/historical/queue_performance