New request field and response fields and new endpoints to get up to 2 years of historical recording logs.
Changed
- Add new
asset_item_voice request field in the following Asset Library APIs:
POST /v2/contact_center/asset_library/assets
PATCH /v2/contact_center/asset_library/assets/{assetId}
- Add new
numeric_answer response field in the following Engagements API:
GET /v2/contact_center/engagements/{engagementId}/survey
- Add new
asset_item_voice response field in the following Asset Library APIs:
GET /v2/contact_center/asset_library/assets/{assetId}
POST /v2/contact_center/asset_library/assets
- Change querying capabilities so that users can now get up to 2 years of historical recording logs.
GET /contact_center/engagements/{engagementId}/recordings
GET /contact_center/queues/{queueId}/recordings
GET /contact_center/recordings
GET /contact_center/users/{userId}/recordings