New request field and response fields and new endpoints to get up to 2 years of historical recording logs.

Changed

  • Add new asset_item_voice request field in the following Asset Library APIs:
    • POST /v2/contact_center/asset_library/assets
    • PATCH /v2/contact_center/asset_library/assets/{assetId}
  • Add new numeric_answer response field in the following Engagements API:
    • GET /v2/contact_center/engagements/{engagementId}/survey
  • Add new asset_item_voice response field in the following Asset Library APIs:
    • GET /v2/contact_center/asset_library/assets/{assetId}
    • POST /v2/contact_center/asset_library/assets
  • Change querying capabilities so that users can now get up to 2 years of historical recording logs.
    • GET /contact_center/engagements/{engagementId}/recordings
    • GET /contact_center/queues/{queueId}/recordings
    • GET /contact_center/recordings
    • GET /contact_center/users/{userId}/recordings