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Chat

Enchancements made to Reports and Chat Channels APIs

API release

Summary:Added new response fields: forward_id in Reports APIs for chat sessions and is_external in Chat Channels API to indicate external channel admins.

Enhancements

  • New forward_id response field in the following Reports APIs:
    • GET /v2/report/chat/sessions/{sessionId}
    • GET /v2/report/chat/sessions/{sessionId}
    • GET /v2/report/chat/sessions/{sessionId}
  • New is_external response field in the following Chat Channels (Account-level) API:
    • GET /v2/chat/users/{userId}/channels/{channelId}/admins