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Updates last 30 days:0Last update:Oct 28

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PRODUCT

All products Chatbot×Conference Room Connector×Accounts AI Companion AI Services App Marketplace Billing Calendar Canvas Chat Clips Cobrowse SDK Commerce Contact Center Customer Managed Keys Hybrid

New webhook and new callback fields.

API releaseNew feature

We added the new team_chat.app_mention webhook event. The event triggers when a user mentions a specific app in a chat channel. For example, once a chatbot is added to a channel, users can interact with it by tagging it in the chat window. This enables a more conversational experience and makes the interaction visible to everyone in the channel. We added new fields (callback_url, event_ts, callback_token) to the interactive message events to provide additional information.

Conference Room Connector

May 19, 2025

Update CRC web api to to retrieve an account-level CRC participant identifier code

API release

Modify the existing Open REST API "GET Get participant identifier code.

Conference Room Connector

May 5, 2025

Added new webhooks and enhancements to response fields

API release

Added new webhooks and enhancements to response fields.

Conference Room Connector

Sep 23, 2024

Added new APIs

API release

New APIs enabling operations for enhanced management.

Chatbot

May 23, 2024

New unfURLl API and link sharing event

API release

New API that unfurls links and a new webhook that sends a chat message to a contact or a chat channel.

Conference Room Connector

Mar 25, 2024

New participant API introduced for enhanced functionality

API releaseNew feature

Introducing new participant API.

Conference Room Connector

Dec 7, 2023

New API Connector endpoints

API release

Added new Conference Room Connector API Connector endpoints for managing CRC API connectors. APIs allow getting, creating, updating, deleting connectors and managing connector private keys.