Building with meeting data: Zoom and Recall.ai bring RTMS to more developers
Developers have been building meeting intelligence apps on Zoom for years. Note-takers, sales coaches, recruiting tools, compliance solutions. For a long time, meeting bots were how you got that data: an automated client joins the call and captures what it needs. It works, but it comes with overhead. Bots introduce latency, create a sometimes unwelcome presence in meetings, and require infrastructure that does not scale cheaply.
Realtime Media Streams (RTMS) is Zoom's infrastructure for developers who need direct access to live meeting data. It gives developers native access to live meeting data, including per-participant audio, video, transcripts, and participant events, all streamed via secure WebSocket connections without any automated client in the room. No bots required.
Today, we are expanding how developers can build with RTMS by working with partners like Recall.ai, a Zoom Preferred Partner that helps simplify access to real-time meeting data.
What Recall.ai does
Recall.ai helps developers build meeting bots and, increasingly, bot-free meeting data pipelines. More than 3,000 companies use Recall.ai to power applications across sales, support, recruiting, and healthcare.
With Zoom RTMS, each active meeting creates a live stream of meeting data that must be opened, maintained, and managed at scale for the duration of the meeting. Managing those connections at scale introduces additional engineering complexity.
Recall.ai's Meeting Direct Connect integration helps simplify this layer. Instead of managing WebSocket connections and stream lifecycles directly, developers can use Recall.ai to process and receive structured meeting data and focus on building product features.
What you can build
RTMS is a strong fit for use cases that need low-latency access to live meeting data. A few examples of what developers are building today:
- Sales enablement: Live coaching, objection tracking, and deal insights during calls
- Support intelligence: Real-time agent assist and automated after-call summaries
- Recruiting tools: Structured interview data capture and candidate summaries
- Clinical notetaking: Documentation for telehealth appointments
RTMS provides a native path for analyzing, recording, or acting on meeting content as it happens, giving apps direct access to live media streams from Zoom's infrastructure without joining as a separate participant. It also enables apps to integrate more naturally into the meeting experience, with native visibility and consent flows.
Developers can build directly on RTMS, or work with partners like Recall.ai to simplify stream handling and infrastructure.
Getting started
Recall.ai is an official integrated reseller of Zoom RTMS, so you can get started on a pay-as-you-go basis through their platform with volume discounts available at scale. To get set up, create a Zoom app on the App Marketplace, add your RTMS scopes, sign up for a free Recall.ai account, and follow their setup guide for Meeting Direct Connect.
If you are already using Recall.ai for your bot-based pipeline, this is a straightforward path to a more native, lower-latency integration on Zoom. And if you are starting fresh, RTMS through Recall.ai is one of the fastest ways to get up and running.
We want apps built on RTMS. Working with partners like Recall.ai is one more way we're making that easier. Check out the RTMS docs to learn more about what you can build.