Fix Web Meeting SDK black screen issues with this troubleshooting guide. Step-by-step solutions for display problems and console error resolution.

Fixing a black screen on the Meeting SDK for web


To fix the black screen issue on the Web Meeting SDK follow the steps
outlined below:

1.  Make sure the the [latest Web SDK
    version](https://www.npmjs.com/package/@zoom/meetingsdk) is being
    used.
2.  Upon initial import of the Web Meeting SDK, there may be just a
    black screen. This is expected until you start or join a Meeting or
    Webinar. As a solution, you can hide the Web Meeting SDK by default
    ([example](https://github.com/zoom/websdk-sample-angular/blob/master/src/styles.css#L7)),
    and then show it when the start or join Meeting or Webinar flow has
    been executed
    ([example](https://github.com/zoom/websdk-sample-angular/blob/master/src/app/app.component.ts#L53)).
3.  If the Web Meeting SDK is just a black screen joining / starting
    Meetings / Webinars is not working, check to see if there are errors
    in the browser console. If there are errors, fix them. If they
    cannot be fixed reach out to us.
