BrightHire has grown usage 3x since launching the BrightHire Interview Assistant app with Zoom Meetings

What challenges did customers face before BrightHire built with Zoom?

Hiring is crucial to the success of an organization. Conducting interviews, however, can be challenging, time-consuming, and manual. Many organizations lack confidence in their ability to interview. They often receive little to no training in hiring and managing interviews alongside their regular work.

This often leads to decisions made based on feelings and rough notes. Identifying and solving problems becomes difficult. Interviewers are asked to stay focused on the candidate, take detailed notes, remember all the questions to ask, and engage in an important conversation – all without help.

Why BrightHire chose the Zoom platform

The Zoom platform has millions of users looking for enhanced solutions. As Benjamin Sesser, CEO of BrightHire explains:

*Zoom is an essential platform for hiring. Every day, thousands of people are interviewed and hired on Zoom. Millions of times per year.*

By combining AI technology and the Zoom ecosystem, developers can create innovative solutions that enhance user experience with new possibilities for automation, intelligent decision-making, and enhanced collaboration.

*When an organization transforms the quality of its hiring, it transforms its future. BrightHire Interview Assistant app with Zoom brings game-changing, purpose-built AI for hiring seamlessly into Zoom, an essential hiring platform used by thousands of organizations.*
*We’ve integrated with Zoom since nearly day one for the purpose of recording interviews. Building our Zoom app brought more of our capabilities into the live interview experience for our users in a more seamless way.*
-Benjamin Sesser

What solution does BrightHire’s integration with Zoom provide?

Enhancing the interview experience in Meetings. BrightHire Interview Assistant app with Zoom Meetings on the App Marketplace aims to provide value to the millions of users who utilize Zoom for hiring. Their Zoom App enables every interviewer with AI to conduct exceptional interviews, make confident hiring decisions, and save time.

The hiring Manager conducts an interview with the candidate for a Senior Full Stack Engineer position. The interviewer can view pre-populated interview questions displayed on the right-hand side of the Zoom Meeting interface. This allows the interviewer to get easy access to the questions and focus more on the candidate during the interview process.

AI-generated interview notes are displayed to assist interviewers in capturing additional feedback post-interview, complementing real-time feedback.

Enabling Seamless Workflows. Recognizing the importance of HR tech stacks, the team built integrations with multiple Applicant Tracking Systems such as SmartRecruiters and Workday, allowing for a smooth and seamless workflow for both the hiring teams and their candidates.

Delivering value for global hiring teams. The BrightHire and Zoom integration is being used by a range of companies, from startup to enterprise level, including Rippling and Canva. When Canva started working with BrightHire, they had only 1,000 employees. Since then, they have experienced hyper-growth and now have more than 4,000 employees and are still growing! Canva has employees all around the world.

Leveraging Zoom's APIs and SDKs. The developers had a positive experience working with Zoom, both with APIs and the individuals involved. With documentation on the platform kept accurate and up-to-date, BrightHire’s development process was fast-paced and highly collaborative, providing input on priorities and specific APIs.

Tips and recommendations to the developer community

Here are the 5 top tips from BrightHire developers to assist those considering or building an app with Zoom:

  1. Focus on creating a seamless and easily accessible experience for maximum impact.
  2. Consider the user experience in both logged-in and logged-out states.
  3. Promote the app you build effectively.
  4. Ensure the app is easily discoverable and accessible.
  5. Grow and innovate!

Plus, here are references about BrightHire:

  • BrightHire is part of the [Zoom ISV Partner Program](https://explore.zoom.us/en/isv/)
  • [BrightHire apps](https://marketplace.zoom.us/search?q=brighthire&pageNum=1&pageSize=20) on the App Marketplace

  • Zoom Scopes used by the BrightHire Interview Assistant app:

    • Meeting
      • meeting:read:admin
      • meeting:write:admin
    • Recording
      • recording:write:admin
      • recording:read:admin
    • User
      • user:read:admin
    • Account
      • account:read:admin

Start Building With Zoom