{"openapi":"3.0.0","info":{"title":"Workforce Management","description":"Workforce Management","termsOfService":"https://zoom.us/docs/en-us/zoom_api_license_and_tou.html","contact":{"name":"Zoom Developers","url":"https://developer.zoom.us/"},"version":"2"},"externalDocs":{"description":"Find out more about Swagger","url":"https://swagger.io"},"servers":[{"url":"https://api.zoom.us/v2"}],"paths":{"/workforce-management/filter-groups":{"get":{"tags":["Filter groups"],"summary":"List filter groups","description":"Get all filter groups\n\n**[Granular Scopes](https://developers.zoom.us/docs/integrations/oauth-scopes-overview/):** `workforce_management:read:list_filter_groups:admin`\n\n**[Rate Limit Label](https://marketplace.zoom.us/docs/api-reference/rate-limits#rate-limits):** `LIGHT`","operationId":"Listfiltergroups","parameters":[{"name":"name","in":"query","description":"Filter by filter group name","required":false,"schema":{"type":"string","example":"Support staff"}},{"name":"next_page_token","in":"query","description":"Use the next page token to paginate through large result sets. 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For more information, see [rate limits](https://developers.zoom.us/docs/api/rate-limits/). \n\n "},"500":{"description":"**HTTP Status Code:** `500` <br>\n Internal Server Error  \n\n "}},"security":[{"openapi_oauth":["workforce_management:read:list_filter_groups:admin"],"openapi_authorization":[]}],"x-extensions":{"x-permissions":["WorkforceAdmin:Edit"],"x-granular-scopes":["workforce_management:read:list_filter_groups:admin"]}}},"/workforce-management/forecasts":{"get":{"tags":["Forecasts"],"summary":"List forecasts","description":"List forecasts.\n\n**[Scopes](https://developers.zoom.us/docs/integrations/oauth-scopes-overview/):** `workforce_management:read:admin`\n\n**[Granular Scopes](https://developers.zoom.us/docs/integrations/oauth-scopes-overview/):** `workforce_management:read:forecasts:admin`\n\n**[Rate Limit Label](https://marketplace.zoom.us/docs/api-reference/rate-limits#rate-limits):** `MEDIUM`\n\n**Not supported in Gov cluster** ","operationId":"Listforecasts","parameters":[{"name":"name","in":"query","description":"The forecast name.","required":false,"schema":{"maxLength":36,"type":"string","example":"Weekday forecast"},"example":"Weekday forecast"},{"name":"scheduling_group_name","in":"query","description":"The scheduling group name.","required":false,"schema":{"maxLength":36,"type":"string","example":"Infra support"},"example":"Infra support"},{"name":"status","in":"query","description":"The forecast status.","required":false,"schema":{"type":"string","example":"ready_step_1","enum":["ready_step_1","processing","ready_step_2","completed","failed","applied","generating","generating_failed","reforecasting","reforecasting_failed"]},"example":"ready_step_1"},{"name":"type","in":"query","description":"The forecast type.","required":false,"schema":{"type":"string","example":"SHORT_TERM","enum":["SHORT_TERM","LONG_TERM"]},"example":"SHORT_TERM"},{"name":"next_page_token","in":"query","description":"The next page token from the previous page, if available. 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For more information, see [rate limits](/docs/api/rest/rate-limits/). \n\n "},"500":{"description":"**HTTP Status Code:** `500` <br>\n Internal Server Error  \n\n "}},"security":[{"openapi_oauth":["workforce_management:read:admin","workforce_management:read:forecasts:admin"],"openapi_authorization":[]}],"x-extensions":{"x-permissions":["WorkforceAdmin:Edit"],"x-macro-scopes":["workforce_management:read:admin"],"x-granular-scopes":["workforce_management:read:forecasts:admin"]}}},"/workforce-management/forecasts/{forecastId}/scheduling-groups/{schedulingGroupId}":{"get":{"tags":["Forecasts"],"summary":"Get a forecast for a scheduling group","description":"List forecasted values for a scheduling group within a forecast.\n\n**[Scopes](https://developers.zoom.us/docs/integrations/oauth-scopes-overview/):** `workforce_management:read:admin`\n\n**[Granular Scopes](https://developers.zoom.us/docs/integrations/oauth-scopes-overview/):** `workforce_management:read:forecasts:admin`\n\n**[Rate Limit Label](https://marketplace.zoom.us/docs/api-reference/rate-limits#rate-limits):** `MEDIUM`","operationId":"Getforecastofschedulinggroup","parameters":[{"name":"forecastId","in":"path","description":"The forecast ID.","required":true,"schema":{"maxLength":30,"type":"string","example":"cm2n7z2vl000e9cllp4ckoc45"},"example":"cm2n7z2vl000e9cllp4ckoc45"},{"name":"schedulingGroupId","in":"path","description":"The scheduling group ID.","required":true,"schema":{"maxLength":30,"type":"string","example":"cm2n7z2vl000e9cllp4ckoc45"},"example":"cm2n7z2vl000e9cllp4ckoc45"},{"name":"division_id","in":"query","description":"The division ID.","required":false,"schema":{"type":"string","example":"ya2kZo77RE6LFqaoKwWM0g"}}],"responses":{"200":{"description":"Forecast scheduling group response.","content":{"application/json":{"schema":{"required":["forecast_id","forecast_intervals","scheduling_group_id"],"type":"object","properties":{"forecast_id":{"maxLength":30,"type":"string","description":"The 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For more information, see [rate limits](/docs/api/rest/rate-limits/). \n\n "}},"security":[{"openapi_oauth":["workforce_management:read:admin","workforce_management:read:forecasts:admin"],"openapi_authorization":[]}],"x-extensions":{"x-permissions":["WorkforceAdmin:Edit"],"x-macro-scopes":["workforce_management:read:admin"],"x-granular-scopes":["workforce_management:read:forecasts:admin"]}}},"/workforce-management/imports/historical-agent-status":{"post":{"tags":["Imports"],"summary":" Upload historical agent status ","description":"Import external historical agent status change events into WFM for adherence reporting. This endpoint validates the full payload, auto-creates unknown statuses and sub-statuses, and stores data for historical adherence calculation.\n\n**[Scopes](https://developers.zoom.us/docs/integrations/oauth-scopes-overview/):** `workforce_management:write:admin`\n\n**[Granular Scopes](https://developers.zoom.us/docs/integrations/oauth-scopes-overview/):** `workforce_management:write:agent_status:admin`\n\n**[Rate Limit Label](https://marketplace.zoom.us/docs/api-reference/rate-limits#rate-limits):** `HEAVY`\n\n**Not supported in Gov cluster** ","operationId":"uploadHistoricalAgentStatus","parameters":[{"name":"division_id","in":"query","description":"The division ID.","required":false,"schema":{"type":"string","example":"ya2kZo77RE6LFqaoKwWM0g"}}],"requestBody":{"description":"The request body is a JSON payload containing `statuses[]` records, where each record represents one agent status change event. Each record must include the current status fields and the previous status fields. For initial events where there is no prior event in the import stream, send your source system's default initial previous status, such as `Offline` or `Ready`. Do not leave the previous status empty.","content":{"application/json":{"schema":{"required":["statuses"],"type":"object","properties":{"statuses":{"maxItems":5000,"minItems":1,"uniqueItems":true,"type":"array","description":"An array of status change objects. At least one item is required.","items":{"required":["change_time","previous_status_code","previous_status_name","status_code","status_name","user_id"],"type":"object","properties":{"user_id":{"type":"string","description":"The WFM user ID of the agent.","example":"ukAAkZKfROKMSw1bj_RDFQ"},"status_code":{"type":"string","description":"The status code.","example":"NRD"},"status_name":{"type":"string","description":"The human-readable name for the status code.","example":"Not Ready"},"change_time":{"type":"string","description":"The timestamp of the user status change. This must be an ISO 8601 timestamp with an explicit timezone offset or `Z`.","example":"2022-07-20T14:00:00-08:00"},"sub_status_code":{"type":"string","description":"The sub-status code.","example":"101"},"sub_status_name":{"type":"string","description":"The human-readable name for the sub-status code.","example":"Inbound"},"previous_status_code":{"type":"string","description":"The previous status code. For initial events, send your source system's default initial status code, such as `Offline` or `Ready`.","example":"RDY"},"previous_status_name":{"type":"string","description":"The previous status name. For initial events, send your source system's default initial status name, such as `Offline` or `Ready`.","example":"Ready"},"previous_sub_status_code":{"type":"string","description":"The previous sub-status code. This field is optional because the previous status may not have a sub-status.","example":"BRK"},"previous_sub_status_name":{"type":"string","description":"The previous sub-status name. This field is optional because the previous status may not have a sub-status.","example":"Break"}}}}}}}}},"responses":{"201":{"description":"Historical agent status import completed successfully.","content":{"application/json":{"schema":{"type":"object","properties":{"imported_rows":{"type":"number","description":"The count of inserted interval rows.","example":1000},"overwritten_rows":{"type":"number","description":"The count of deleted or replaced existing rows in the overlap window.","example":250},"created_statuses":{"type":"number","description":"The count of auto-created status records.","example":20},"created_sub_statuses":{"type":"number","description":"The count of auto-created sub-status records.","example":10}}}}}},"400":{"description":"**HTTP Status Code:** `400` <br>\n Bad Request  \n\n **Error Code:** `1901` <br>\n Unauthorized `division_id`. <br>\n**Error Code:** `1902` <br>\n Historical status import is supported only for external contact centers. <br>\n**Error Code:** `1903` <br>\n Validation failed for one or more rows. <br>\n**Error Code:** `1904` <br>\n Future timestamp is not allowed. <br>\n**Error Code:** `1905` <br>\n Invalid `change_time`. <br>\n**Error Code:** `1906` <br>\n Unknown WFM user. <br>\n**Error Code:** `1907` <br>\n Duplicate `change_time` for the same user in payload. <br>\n**Error Code:** `1908` <br>\n `sub_status_code` provided without `sub_status_name`. <br>\n**Error Code:** `1909` <br>\n `sub_status_name` provided without `sub_status_code`. <br>\n**Error Code:** `1910` <br>\n `previous_sub_status_code` provided without `previous_sub_status_name`. <br>\n**Error Code:** `1911` <br>\n `previous_sub_status_name` provided without `previous_sub_status_code`. <br>\n**Error Code:** `1912` <br>\n Same `status_code` cannot map to different `status_name` values in one payload. <br>\n**Error Code:** `1913` <br>\n Same `sub_status_code` cannot map to different `sub_status_name` values in one payload. <br>\n**Error Code:** `1914` <br>\n `change_time` is older than the allowed import window (15 months). <br>\n"},"401":{"description":"**HTTP Status Code:** `401` <br>\n Unauthorized  \n\n "},"429":{"description":"**HTTP Status Code:** `429` <br>\n Too Many Requests. For more information, see [rate limits](https://developers.zoom.us/docs/api/rate-limits/). \n\n "},"500":{"description":"**HTTP Status Code:** `500` <br>\n Internal Server Error  \n\n "}},"security":[{"openapi_oauth":["workforce_management:write:admin","workforce_management:write:agent_status:admin"],"openapi_authorization":[]}],"x-extensions":{"x-permissions":["WorkforceAdmin:Edit"],"x-macro-scopes":["workforce_management:write:admin"],"x-granular-scopes":["workforce_management:write:agent_status:admin"]}},"delete":{"tags":["Imports"],"summary":"Delete historical agent status","description":"Delete historical agent status events for a user within a specified time range (`start_time` inclusive, `end_time` exclusive).\nEach request item targets one `user_id` and time window and removes matching events in that interval.\n\n**[Scopes](https://developers.zoom.us/docs/integrations/oauth-scopes-overview/):** `workforce_management:write:admin`\n\n**[Granular Scopes](https://developers.zoom.us/docs/integrations/oauth-scopes-overview/):** `workforce_management:delete:agent_status:admin`\n\n**[Rate Limit Label](https://marketplace.zoom.us/docs/api-reference/rate-limits#rate-limits):** `MEDIUM`\n\n**Not supported in Gov cluster** ","operationId":"deleteHistoricalAgentStatus","parameters":[{"name":"division_id","in":"query","description":"The division ID.","required":false,"schema":{"type":"string","example":"ya2kZo77RE6LFqaoKwWM0g"}}],"requestBody":{"description":"Delete previously imported status-change rows that match the provided `user_id` and time window values.\nValidation is all-or-nothing. If any row is invalid, nothing is deleted.","content":{"application/json":{"schema":{"required":["statuses"],"type":"object","properties":{"statuses":{"maxItems":100,"minItems":1,"uniqueItems":true,"type":"array","description":"An array of status-change objects. At least one item is required.","items":{"required":["end_time","start_time","user_id"],"type":"object","properties":{"user_id":{"type":"string","description":"The WFM user ID of the agent.","example":"ukAAkZKfROKMSw1bj_RDFQ"},"start_time":{"type":"string","description":"The inclusive start of the deletion window for this user. Must be an ISO 8601 timestamp with a timezone offset or `Z` (UTC) and must be earlier than `end_time`.","example":"2022-07-20T14:00:00-08:00"},"end_time":{"type":"string","description":"The exclusive end of the deletion window for this user. Must be an ISO 8601 timestamp with a timezone offset or `Z` (UTC) and must be later than `start_time`.","example":"2022-07-20T16:00:00-08:00"}}}}}}}}},"responses":{"204":{"description":"Delete operation completed successfully. Rows matching the provided `user_id` and time window(s) were deleted."},"400":{"description":"**HTTP Status Code:** `400` <br>\n Bad Request  \n\n **Error Code:** `1901` <br>\n Unauthorized `division_id`. <br>\n**Error Code:** `1902` <br>\n Historical status delete is supported only for external contact centers. <br>\n**Error Code:** `1903` <br>\n Validation failed for one or more rows. <br>\n**Error Code:** `1904` <br>\n Invalid time range (`start_time` must be earlier than `end_time`). <br>\n**Error Code:** `1905` <br>\n Unknown WFM user. <br>\n**Error Code:** `1906` <br>\n Delete range is outside the allowed window (15 months). <br>\n"},"401":{"description":"**HTTP Status Code:** `401` <br>\n Unauthorized  \n\n "},"429":{"description":"**HTTP Status Code:** `429` <br>\n Too Many Requests. For more information, see [rate limits](https://developers.zoom.us/docs/api/rate-limits/). \n\n "},"500":{"description":"**HTTP Status Code:** `500` <br>\n Internal Server Error  \n\n "}},"security":[{"openapi_oauth":["workforce_management:write:admin","workforce_management:delete:agent_status:admin"],"openapi_authorization":[]}],"x-extensions":{"x-permissions":["WorkforceAdmin:Edit"],"x-macro-scopes":["workforce_management:write:admin"],"x-granular-scopes":["workforce_management:delete:agent_status:admin"]}}},"/workforce-management/imports/historical-queue-metrics":{"post":{"tags":["Imports"],"summary":"Upload historical queue metrics","description":"Import historical queue metrics to Workforce Management (WFM).\n\n**[Scopes](https://developers.zoom.us/docs/integrations/oauth-scopes-overview/):** `workforce_management:write:admin`\n\n**[Granular Scopes](https://developers.zoom.us/docs/integrations/oauth-scopes-overview/):** `workforce_management:write:queue_metrics:admin`\n\n**[Rate Limit Label](https://marketplace.zoom.us/docs/api-reference/rate-limits#rate-limits):** `HEAVY`\n\n**Not supported in Gov cluster** ","operationId":"Uploadhistoricalqueuemetrics","parameters":[{"name":"division_id","in":"query","description":"The division ID.","required":false,"schema":{"type":"string","example":"ya2kZo77RE6LFqaoKwWM0g"}}],"requestBody":{"content":{"multipart/form-data":{"schema":{"type":"object","properties":{"file":{"type":"string","description":"Attachment file. Only CSV format is supported. For format details, log in to WFM and visit **Forecasting -> Historical data -> Import historical 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hGV2EzaGFZVEZ3VEZwRldsZGtWMHBIWVVkb1RsZEZTalZXYlRGM1V6RktkRlp1VGxOaWExcFpXV3RrVTJJeFVsaGxSWEJPWWtad1NGWXlNVWRoUlRGV1lrUlNWMUo2VmxCV01HUkxWMVpHYzFWc1pHaGhlbFl5Vm1wR1lXRXhaRWhXYTJoUVZtdHdUMVp0ZEhkVFZscHpXWHBHVkUxWFVrbFZNblJoWVd4T1JrNVdaRnBpUmtwSVZtdGFkMWRIVmtsVWJHUnBVakZLTmxaclkzaGlNVlY0VjJ0YVdHRnNjRmhXYTFaeVpVWnNjVkpzY0d4U2JWSjRWako0UzJGSFNrWmpSbVJZVm14S1RGWlVSazlTTVZwMVVteE9hVlpXY0ZwV2JUQXhVVEZPVjJKR1dsaGhlbXhZVkZaYWQxTkdXWGxsUjNSWFRXdHdTVlpIY0ZOV1YwVjVWV3hPWVZac2NHaFpNbmgzVWpGd1NHSkhiRk5YUlVwU1ZtMHdlRTVIUlhoV1dHaFlWMGRvVjFsclpHOWpiRlYzV2taT1dGSnNTbGhYYTFKVFlrWmFjMk5HYkZWV2JGcHlWakJhUzJOdFNrVlViR1JwVjBWS1ZWWnFTbnBsUms1SVVtdGFiRkp0VWs5WmJURnZZakZhY1ZGdFJsZE5helY2V1RCV2IxVXlTa2hWYkdoVlZteGFNMVpYZUdGak1WWnlWR3hrYUdWc1dsbFdha1p2WWpKR2MxTnNhR2hTZW14WFdWZDBkMlJzV2tWU2JGcHJUVlp3ZVZwRlZURmhWa3AxVVZoa1YxSnNjRlJWVkVaaFkyc3hWMWRyTlZkU2EzQlpWbTB3ZUdJeVZuTlhibEpPVmxad2MxWnRlR0ZsYkZwMFpVaGthRlp0VWtoVk1XaDNWMFpaZWxGcmFGZGhhM0JRVm1wR1UyUldWbk5SYkdScFZtdHdWbFl4WkRSaU1rbDRZa1prWVZKc1dsTlpiRlpoWWpGU1dHUklaRlJXYkZZMVdrVmpOVll5U2xaalJXeGhWbGRTZGxacVNrdFRSbFp5VDFaV1YySklRalpXYlhCSFdWWmtXRkpyWkdoU2F6VndWVzAxUWsxV1dYaFhiR1JhVmpCV05GWlhOVk5WTWtweVRsWnNXbUV4Y0doV01GcHpWbFpPYzFOck5WTmlTRUpIVmxjeGVrNVdXa2RUYmtwcVUwZDRXVmxVUm5kVVJteFhWMnQwYTFacldqRlhhMXByWVZaa1IxTnNiRmRpVkVJMFZsY3hWMUl4Y0VsV2JGcHBWMFZLVlZadGNFZFRNV1JIVjJ0a1dHSlZXbkpVVlZKSFUwWmFkRTVXVG1oTlZXOHlXV3RhYTFadFNsbGhSRTVWVmxad2VsWnRlR3RqTVZKeldrWmthVk5GU21GV01WcFhWakZWZUZkc2FGUmhNbEp4VldwS2IxWXhVbFphUms1WVVteFdNMVl5ZERCaE1VbDNUbFZrVldKR2NISldSM2hoVjBkUmVtTkdaR2xYUjJoVlZsaHdRbVZHVGtkVGJHeG9VakJhVkZacVNtOVdiR1JZWkVkMGFVMXJiRFJXYlRWSFZXMUtWbGRzYUZwaE1YQXpWRlphY21ReFpIUmtSMmhPWVROQ1NWZFhkRk5VTVZsM1RWaEdWMkV6YUdGWlZFWjNWRVp3Umxkc1pHdFdNSEJJV1ZWa2IxUnNaRVpUYWxaWFlsUkdNMVY2Umt0a1JscDFWR3hPYVdFeGNGcFhWM1JyVlRKSmVGVnNhR3hTV0VKUFdXdGFkMU5HV1hsTlZXUm9VbFJHVjFsclVsTldNVW8yVm14Q1YwMUhVa3hXTVZwSFl6RldjMXBIYUdobGJGbDVWbTF3UjFsWFJYaGFSV2hYWVRKb1VWWnRkSGRVTVZwMFpFaGtWRlpzY0hwWFdIQkhWa1V4V0ZWcmJGWk5ibEpvV1ZkNFQxSnJOVmRhUm5CcFVtdHdTVlp0ZEdGa01XUklWbXRzVldKSFVuQlZha1pMVG14YWNsa3phR2xOVmxZMFZqSjBZVmRIUm5OalJtaFhZVEZhZVZwVlduTmpWa3B6WTBkNFUySldTalJXYWtvMFZERlplRk5zV21wU2VteFlWbXBPVTFkR1pGZGFSVGxxVFZad01WVnRlRk5oUlRCNFUyeGFWMkpVUlRCVmVrRjRVakpLUjFkc2FHaGxiWGgyVmxkd1IxbFhWbk5YV0d4c1VsZFNXRlJYZEZkT1JtdDNXa2M1V0ZKc2NEQldWM2hQV1ZaYWMyTkhhRnBOYm1nelZXcEdkMUl5UmtkVWF6Vk9ZbGRqZUZadE1UUmhNREZIVjFob1ZWZEhhR2hWYkdSVFZqRnNjbHBHVGxoV2JYZ3dWRlphVDJGck1WZGpSRUpWVm14S1JGWkhjM2hXTWtwRlZteFdhVkl4UmpOV2FrSmhVekpPZEZOclZsVmlSMUp3VmpCV1MxWldXbkZUYm5Cc1VtdHNORlpITlU5VmJVcElWVzA1V2xaRk5VUlZNVnByVmxaT2NWVnRhRTVoZWxWM1ZtMHhNR0V4YkZkVFdHeG9VbnBzVmxaclZrdFVSbHBZWlVkR2FrMVdXbmxYYTJSdlZHeGFWVkpVUWxkV1JWcDJXV3BLUjJNeFRuTmhSbHBwVmpKb1dGZFhlRzlVYlZaSFYxaGtXR0pJUW5KVVZscDNaVlp3UmxaVVJtaFdhM0F4VlZab2ExWXhTbk5qUmxKV1ZrVmFhRmt5YzNoV01XUnlUbFprVTJFelFscFdiVEIzWlVkSmVWWnVUbGhpYXpWWldXeG9VMVpXVm5GU2JVWlVVbXhzTlZwVmFHdFdNREZXWTBab1dtRnJOVE5XTUZwYVpXeEdjbUZHWkdoaE0wSlJWbTF3UjFZeVVsZFViazVYWWxkNFZGUldWbmRXYkZsNFdrUlNhVTFyYkRSWmExcHJXVlpLYzFkc1RscGlSbHBvV1dwR1UxWXhjRWRVYkZKVFlrZDNNVlpIZUZaT1YwWklVMnRhYWxKRlNtaFdiR1JUVTBaYWMxZHRSbGROYXpWSVYydGFWMVl5U2tsUmFscFhZbGhDU0ZkV1dtdFhSa3B5WVVkd1UwMXVhRmxXYWtKWFV6Rk9SMWR1VW14U00xSlFWV3BDVjA1R1dsaE9WazVXVFd0d2VWUnNXbk5YYlVWNFkwZG9WMDFHY0hwV2JGcFBZekZPY2s1V1RtbFhSMmhZVm14amVHVnJOVmRXV0dST1ZtMVNjVlZyVm1GWFJsWnhWRzA1YTJKSGVGaFdNblF3WVdzeGNrNVZhRnBoTVhCMlZtcEJkMlZHVG5GVGJHUlhZa1Z3U1ZkV1VrZFhiVlpIWTBWc1ZHSlhhRlJVVkVaTFZsWmFSMVp0Um10TlYxSllWMnRhYjJKR1NYZFhiVVpYWWxoTmVGWXdXbUZrUlRWWFZHMW9UbFpYT0hsWFYzUmhZVEZhZEZOc2JHaFRTRUpXV1d0YWQyVnNXblJOVldSVFlrWktlbGRyWkhOV01XUkdVMnQwVjAxV2NGaFdha1pXWlVaa2MyRkdVbWxTTTJoMlZsUkNWMlF4WkVkaVNFcFlZbTFTVlZWdE5VTlNNVmw1WkVSQ2FFMVZiRE5VYkZaclZsZEtSMk5JU2xkU00yaG9WakJrVW1WdFRrZGFSMnhZVWpKb1ZsWnNhSGRSYlZaSFZHdGtWR0pIZUc5VmFrSmhWa1phY1ZOdE9WZGlSMUpaV2tWa01HRlZNWEppUkZKWFlsUldTRlpYTVV0V2JHUnpZVVp3YUUxWVFYcFdSbHBoWTIxUmVGcElVbXRTTW1oUFdWUk9RMU5XWkZoa1JrNVZUVlpzTTFSV2FFZFdNa1Y2WVVkR1dsWkZXak5XUlZwM1VteGtjMXBIZEZkTlNFSkpWMVpXYTJJeFVuTmFSVnBVWVd4YVdGbHNVa2ROTVZZMlVtdDBhMUpzY0RGV1IzaFBZVmRGZUdOR2NGaFdNMUp5VmxSS1NtVkdWbk5oUjNoVFYwVktVRmRYZEdGa01VNUhWMWhzVGxaWFVsbFZha0ozVjBaV2RHTkZPVmRXYkhCNldUQm9TMVl3TVVoVmEzaFhUVWRTV0ZVeFdsTmpNazVIV2taT1YySlVhekpXYlRGM1VqRnNXRkpZYUdGU1YyaFlXVlJLYjFWV1duUmtTR1JWVFZad2VsWlhkR0ZVYkVwelkwaHdXR0V4U2xSWlZWVjRWMGRXUjJGR1drNWliV2g1VjFaa05GUXhTbkpPVm1SaFVtNUNjRlZ0ZEhkVFZscDBaRWRHV0dKV1dsbFdiWFJ2WVRGSmVsRnVRbFppVkZaRVZtcEdZVmRGTVZWVmJXaE9WbXR3TmxacVNURldNVlowVW01T2FsSnRlRmhaVkVaaFZFWnNWbGR0Um1wV2EzQXdXa1ZhVDFSc1dYaFRiVVpZVmtWS2FGZFdaRWRYUmtwWlkwWkthVkl6YUZsWFYzaHZWVEZrUjFwR1pHRlNiVkp4VkZaa1UwMVdWblJsUlRsb1ZtdHNORlV5Tlc5V01VcHpZMGhLVjFaRmNGaFpla3BMVWpGa2RGSnNVbE5XUmxwYVZtdGFZVmxYVVhkTlZtUlhZa2RvYzFWc1pGTlhSbEpZWkVaa1QxSnRkRE5YYTJNMVYwWktjMk5FUWxkV00yaFFWMVphWVdNeVRraGhSbkJPWW0xbmVsWlhjRWRrTVVsNVVtdGtWV0Y2Vms5WmJHUnFaVVphZEUxVVVtaE5SRVpJVmpGb2IxWldaRWhoUjJoV1lrZFNWRlpxUm5OamJIQkhWR3hvVjJKWVozZFdSbHBoVkRKR2NrMVdaR3BTUlVwV1ZtMTRTMUpHV2toak0yaFhUV3R3UmxadGVGZGhWa2w0VW1wT1YyRnJTbWhWZWtwUFpFWk9jbFpzVm1sU01VcDNWbXBDVjFNeFdsZFhia1pVWW01Q2MxVnRjekZUVmxaMFpFZEdhVkpyY0RCV1YzTTFWMjFLVlZKdVdscGhhMXBvV1RGYVIyUkdTbk5hUlRWb1pXeFpNbFl4VWtOV01rbDRWbGhzVkdFeWFGZFphMlJ2Vm14YWRHVkhSazVOVm5CWldsVmtSMkZyTVZsUmEzQllZVEZ3VkZaSGVHRldWa3BWVVd4a1YxSldjREpYV0hCSFZtMVdWMU5zYkdsU01taFVXbGN4TkZkR1pGaGtSMFpVVFZkU1NGWXhhR3RYUjBweVRsaEtWbUZyV2t4VmFrWjNVbXhhVlZKdGFGZGhNMEY0VmxaYWIyRXhXWGhUYms1cVVteEtWMVpyVm1GaFJtdDVZek5vVjAxWFVubFViRnByVlRKRmVsRnNjRmRpVkVGNFdrUkdXbVZHWkhKYVJtaHBZVEZ3VmxkV1VrZGtNazE0VjI1U2JGSXdXazlXYlhoaFRVWndWbHBGWkdoU2JIQjVXV3RTVTFadFNraGhTRXBYWVd0d1RGWnNXa3RXVmtaelkwZDRhRTB3U2xGV01uaFhZVEZSZUZOdVVsTmhNbEpUV1d0a1UyTkdXblJrU0dSWFlrWnNORmRyVWtOV01ERnpVbXBTV0dFeWFGQldNR1JHWlZkR1NWUnNXbWhoZWxaRlZteFdZVmxYVWtoV2EyeFZZWHBzVkZsclpETk5WbHBJWlVaYVQxWXdXa2xWTW5SaFlXeEtkR1ZIUmxkaVJuQXpXbGQ0WVdOV1RuSlhiWGhUWWtoQ1lWZFdWbXRTTVZWM1RVaHNhRkpHY0ZoWmJHaERVMFprVjFkdGRGaFNhM0I1VjJ0a2IxVXlSalpXYm1SWFZucENNMVJzVlRGU01XUlpZVVphYUUxRVZtaFdiWEJEVmpBMVIxZHNhRTlXVkd4WlZXMHhVMU5XY0ZaWmVsWlhZbFZXTkZZeWNFOVdNREZIWTBaU1YyRnJXbkphUmxwM1UwZEdSMVJ0YkZOaVdGRXhWbTE0YW1WRk1VaFZXR3hVWVRKU1ZWbHRjekZXVm14WVpFZEdXRkp0ZUhwWlZXTTFWbFpLZEdWR2FGZE5ibEYzV1ZkemVHTnJOVlpoUm5Cb1RWaENlVlpzVWt0VE1VcDBWR3RhYVZKdFVsbFZNRlpMVWtaYVIxZHRkRlZpVmxwSVdUQldjMVpIU2xoaFJsSlZWa1Z3ZGxac1dtRlNNVnAwVW0xMFRtRXhjRWxXYWtreFZUSkdjMU5zYUZaaVJscFdWbTE0WVdWc1VuSlhiVVpZVWxSV1YxUXhXbTlWTURGSlVXeG9WMkZyYnpCWlZFWmhaRVpPYzJKSGFGTlNWRlpYVm0xNFlXUXlSa2RYV0dSWFZrVmFXRmxyV2t0bGJHUnlWbFJHYUZKVVFqTlZNblF3VmpBeFYyTkdhRmRoYTFwWFdsVmFhMlJXVG5KT1ZtUnBWbXR3TkZac1pIZFRNa2w0WWtaa1ZtSkhVbGxaYlRGVFZqRldkRTFVUWs5U2JHdzFXbFZrTUdGSFJqWlNiR3hYVm5wV2VsWnNaRXRTTWs1SlUyeGtVMDB5YUc5V2FrSnJWVzFXZEZSclpHRlNNbmhaVldwS2IxWnNXbk5oU0dSU1lsWmFTRlpIZEd0V1IwcElaVWM1Vm1GclNtaFdhMXBoWTFaT2RFOVdaR2xTTVVwYVYydFdhMDFIUmxaTldFcHBVa1pLV0Zsc1VsZFRSbHBZVFZWMFYySkhVbnBaVlZwM1lVVXhXVkZZY0ZkU2JIQm9XVEl4VW1WR2NFbFZiWFJUVFcxb1VGZFdVazlSTVU1WFdrWm9hMUpyTlZaVVZscHpUVEZTVjJGRlpGZE5hMVkyV1ZWa1IxZHNXa1pYYWs1WFVsWndNMVZ0ZUd0ak1YQklaRVprVGxORlNrcFdNVnBYWVRKSmVGVnVUbUZTVm5CVldWZDRZVmRHYkhOVmEyUk9UVlpaTWxWdGREQmhNVXB6WTBSR1YxSXphRkJaVm1SR1pVZE9SMk5HYUZkTk1VcDVWbXhTUzFOdFZrZFdiazVvVWpOb1ZGWXdWa3RWUm1SWVpFZEdhMDFWTlVoV01XaHpWR3hhV0ZWc2JGWmhhMG96VmpCYVYyUkhUa1pQVm1SWFlraENObGRVUW05VE1WbDNUVlZvVm1FemFGaFVWV1JUVjBaVmVGZHNUbXBOYXpWSVYydGFUMVl5U2xWaGVrcFhZbFJHTTFWcVJuTlhSa3BaWVVkR1UxWXlhRmxYVmxKTFlqRldWMWR1VW10VFIxSldWRlphZDAxR2NFWmhSM1JYVW14d2Vsa3dhSGRYUm1SSlVXdG9WMkV4VmpSV01GcFhZMjFLUjFkck5XbGlSWEIyVmpGYWEwNUdVWGhUYmtwUFZtMVNhRlZ0TlVOalJsWjBaRWhrVkZac2NEQmFSV1JIWVRBeFdGVnJiRmRpV0ZKNlZteGtTMU5HVm5WUmJGcG9ZVEZ3VFZaSE1UUlpWMDV6WVROd2FGSXllRTlXYlRFelRWWmFXR1ZIT1d0TlZscDZWMnRXYjJGR1NuUmhSbWhhWWtaS1NGWkVSbmRXYkdSMVZHMXdWMkV6UWpaWFZFSnJUa1pWZVZOc1pGUmlWVnBaVm10V1MyTnNiSEZTYlVaVFRWVTFlbGxyV2t0aFZrbDZZVVpzV0ZZemFIWldWRVpyVWpGd1IxcEhSbE5pVmtwNFZrWmFhMVV3TVZkV2JsSnNVbFJzYjFadGRITk9SbFY1VGxjNVYwMVZjSHBaTUdoTFZqRmFSbU5HYUZwbGEzQk1WV3BHYTJSR1NuTlZiRTVYVW14d1lWWnRkR0ZaVm14WVZWaGtUbFp0VWxoWmEyUnZZekZXYzFwR1RsaFNiRXBaV2tWYWExUXhTblJrUkU1WVlUSk5NVll3V2t0ak1rNUZVV3hrVjAweWFGRldNVnBoV1ZkTmVWUnJhR2hTYmtKUFdXMHhibVZzV2xoalJXUnJUVlZzTlZWdGRHdFdWMFkyVm1zNVdtSkhVbkZhVlZwaFpFVXhWVlZ0YUU1U1JWcEpWbXBHYjJJeFdsZGFSV2hvVWpKb1YxbHJaRk5XUmxweFVtNU9hbUpJUWtoV1IzaHZWakpLV1ZvelpGZFNiSEJvVmtSS1IyTnJNVmRhUjNCVFVsVndWMVp0TVRSVE1VcEhWMnRvYWsweWFGaFVWM1IzVW14YWRHVkdaR2hXYTJ3MFZXMXdUMVl5Um5KVGJXaFdaV3R3VUZwRldrOWpiRnB6Vm0xc1UwMVZjRE5XYlhCRFZqRk5lRmRzWkZoaWExcFZXVzAxUTJNeFZuUmpla1pVVm14YU1GcEZaRWRoVmtweVkwUkNWMVl6VFRGV01qRkxWbFpLZFZkc2NHaGhNWEJ2VjFSR1lWSXlVa2RUYms1aFVsUldiMXBYZUZwTmJGbDRWV3RPVjAxcmJEUldiR2h6VmtkRmVXRkdaRnBoTWxKMlZtMTRZV1JIVmtoU2F6Vk9WbTVDV2xkc1ZtdFNNa1p5VFZac1VtRXpRbGxaVkVaM1ZrWmFTR1ZIUmxkV2EzQldWVmQ0YTFZeFNsZGpSRXBZVjBoQ1NGWnRNVmRXTVU1ellrZHNVMDF0YUZWWGJHTjRUa1prUjFwR2FHdFNNRnBWVkZaa1UxTkdXWGhoUjNSWVVqQndlVlJzYUV0V2JVWnlWMnQ0Vm1GcldqTlZiWGhoVmxaS2RHRkdaR2hOTUVZMFZteGFZV0l5UlhoWFdHaFVZbXMxY1ZWdGVFdFdNVnB5Vm0xR2FGSnRkRFZaZWs1dlZqQXhXRlZ1YkZWaVJuQnlWbFJLUm1Wc1JuTmpSbVJwVmtWSmVsZHNWbXRUYlZaWFYyNVdWV0pIYUhCWldIQlhWMnhrV0dWSE9WWk5WbkJZVm0wMVIxVXlTbFpYYkZaV1lsaG9lbFJzV25kV2JVWklaRVprVGxKRldsaFhWRUpoWWpGa2RGSnVTazlXUlRWWVZGVmFkMkZHYkRaU2JYUnJVakJhU0ZkclpHOWhSVEIzVTJ4S1YySlVSak5WYWtaV1pWWldjMXBHWkdsaGVsWlVWMWQwYTFVeVRrZFhibEpyVTBkU1dGbHJXbk5PUm1SeVZXdE9WMDFFUm5wVmJYQlRWMGRGZVdGR1FsZE5SMUpIV2xaa1IxTldVbk5YYldob1pXeGFSbFp0ZUZkWlZteFlWV3RvVjJFeWVGWlpXSEJ6Vmtac2NscEVUazVXYkhCSldsVmFZVlF4V1hkWGEyeFdUVzVTYUZsWGVFdGtSMVpJVW14a2FWSnVRWHBYYkdRMFdWZE9WMVJ1U2xoaVdHaFVXV3RvUTFsV1pGZFdiWFJUVFZaV00xUlZhSE5oUmtwSFkwWm9XbUpIYUVSVk1GcHJWakZrZEdSR2FGTmhNMEkxVjFaV2EyUXhWWGROV0Zab1VtMTRXRmxYZEV0WFJsWTJVbXM1VTAxWFVqRldWekUwVlRBd2VGTnNSbGRXTTBKRVZtcEJNVkl4WkhOaFJUbFhWa2Q0V2xaWE1IaFZNVTVYWTBaYVdtVnNXbGhaYkZaWFRrWlplV05GT1ZkTlJFWklXVEJvZDFZd01VaFZiRkpXWWxSR1ZGVXdaRTlUUjBwSFZHMXNVMDB4UlhoV2JURTBZVzFXUmsxVldrNVdWMmhVV1cxNFMxWkdiRmhsU0dSWVVtMTRlVmRyWXpWWFJscDBaVVphVm1KVVZuSlpWVnBMWkVkV1IyRkdaRTVpYkVZelYxWmtlbVZIVG5KT1ZscG9VbTVDYjFSV2FFTk5iRnAwWTBWS2EwMXNXbGxWYlhSdlZVWmFkRlZzYUdGV00xSkxWRlZhWVdNeGEzcGhSbVJPVmxkM01GZFVRbGRqTVZsNVUydGthbE5GU2xoVVZWcGhWRVphYzFkdFJtdFNNRFZIVjJ0YVUxUnNXWGhUYTJ4WFlXdHZkMWxVUm10VFJrNXpWMnhvYVdFelFsZFdiWGhoVXpGT1IxWllaRmhpVlZweVZXeFNWMWRHV2toTlZ6bFZZa1p3V1ZRd2FITlhSbGw2Vlcxb1dsWkZXbWhhUlZwUFl6SktTR0ZHVGxOV1JscFlWbTB4TkZsWFVYbFdiazVZWW14S2MxVnFUbE5qVmxKWFYydDBiR0pIVW5sV01qRXdZVVphY2s1VlpGWk5ha1pJVm1wQmVGWXlUa2RoUm1Sb1lURndXRmRzVm1GaE1rMTVVbXRrVm1KWGFFOVphMVozVGtaYWMxcElaRlJOYTJ3MFZqRm9iMVp0U2tkalIyaFdZbGhOZUZZeFdsZGtSMVpIV2tVMVRsWnRkekZYYTFaVFVUSkdSazFXV21sU1JUVldXV3RhWVdOc1duTmFSWFJUVFdzMVNsVXllR3RWTURCNVlVYzVWMkZyU25KV1Z6RlhaRVpTY2xwSFJsTk5ibWhhVmxkd1MySXhXbk5YYms1b1UwZFNVMWxzV21GVFJscElaRWQwVjFZd2NFbGFWV2hEVm0xS1dWUllhRnBoYTFwVVZqQmtWMUp0VWtkYVIyeFRUVlZ3WVZacldtRmlNbEY0Vlc1T1dHSnJOWEZWYlRGdldWWnNWVk50T1ZWU2JWSllWakowTUZReVNsWmpSV2hhVmxad00xbFZWWGhYVmtaWlkwWm9hVkl4UlhkV2FrbDRWakZhY2s1V1pHaFNNMUpVV1d0YWQyUnNaSE5hUkVKYVZtMVNXRmRyV2xkVmJVcFZZa2hHVlZac2NIcFVWRVpUVmpKR1JscEdXazVoTVZreFYxWldhMUl4V1hsU2JrcFBWMFp3WVZac1duZGxWbkJYV2tVNVQySkZjSHBaVlZwclZHeE9SbE5yY0ZkTlZuQllXVlJLU21WR1ZuVlViVVpUVm01Q1ZsZFhkRmRrTVdSSFZXeGtXR0p0VW05VmJURlRWMFpaZVdONlJtbFNiSEI2VlRKd1IxWXhXWHBoUm1oYVZsWldORlpxU2s5U01rNUhZVVprVGsxVmNEVldiWGhUVXpGUmVGTllhRmhpYkZwVVdXdFdkMWRHVm5OV2JtUldVbXh3V1ZSVmFHOVdhekZZVlc1d1dsWkZOWEpXYWtwTFYxWldjMkZHVmxkTk1VbDZWbXBDWVZZeVVraFVhMXBRVm0xU1dGbHJhRU5PYkZweFUxUkdhMDFYVW5wV01uaHJZV3hLV1dGSFJsVldlbFpQV2xWYVdtUXhXbFZXYkdST1lYcFdTbGRXVmxaTlYwWlhWMWhzYUZKWFVsaFpiRkpIVFRGV2NWSnVUbGhTYTNCYVdWVmFiMWRHU1hsaFNHaFhWak5vYUZkV1dsWmxSMHBKVkcxb1UyRjZWbmhXVnpFMFpEQXhSMk5GV2xoaWJWSldXV3RXZDJWc2EzZGhSemxYWVhwR01WVlhlRk5XTWtaeVVtcFNWMkZyV21oWk1WcGhZekZrY2s1WGJHbFNXRUV4Vm1wR1lXRXdOVWRWV0doVVltdHdVRlp0TVZOaFJsWjBUbFZPYWxKc1dqQmFSV2hyVmtaYWMyTkVRbUZTVjFKSVZtMXplRll5U2tWVmJHaG9UVzFvVVZacVFtdFRNV1JZVW10a2FGSnNXbGhXYlhSM1ZrWmtjMWR0UmxwV2JWSkhWRlphVjFadFNsaGxSVGxYWWxob1lWUldXbUZYUjFaSVQxZDBUbFpzYjNkV1ZFbzBXVlprU0ZOcmFHaFNiV2hoV1d0YVMxTkdXa1ZTYm1SWFlrZFNNVlpITVhkV01rVjZVV3BhV0ZaRlNuSlVhMXBXWlZaT2MxcEdVbWxXVm5CYVZtMTBWMU15VG5OaVNFWlRZbFZhVkZSV1ZURmxiR3h5VjJ0MGFGWnJiRFJWTW5oM1ZqSktWVkpVUWxabGExcFVWV3BHYTJNeFduTlViV2hzWWxob1ZsWnJXbUZaVjFGM1RWWmtWMkpzU25OVmJGSnpZakZhZEdWSVpGaFNiWFF6VmpJMWExWXdNWEpqUmxwV1ZtMW9kbFp0ZUdGU2JHUnpVV3hrYUdFelFrMVdWM0JIWVRKTmVWSnJhR2hTTTJod1ZqQmtiMWxXV25Sa1IwWmFWbTE0V1ZaV2FHOVdWMFY1Vld4c1YwMUhVVEJaZWtaWFkxWlNjMVJzYUZOaVJYQmFWMnRXYjJFeFdrZFhiazVxVWxkNFlWUlZXbmRWUmxweFVteHdhMDFXY0hoV2JYaHJWakF3ZVdGR1JsZE5WbkJvVjFaa1RtVldVbkpoUjJoVFltdEtVRmRYTUhoaWJWWnpWMnhvYWxKWFVuSlVWbFp6VGxaV2RHUkhkRmRXTUZreVZtMXpOVmR0U2toVmJrWmhWbFp3YUZwRlZYaFdWbFowWVVVMWFWSldhM2RXYkdRMFlqSkplVkpzWkZSaWJFcHZWVzE0ZDFsV1duSldibVJYVW14c00xWXlOVTloTVVsNFYydGtZVkpYVWpOV1IzaGhZekZrV1dOR1pFNWliRXB2Vm10U1MxSXlUbkpOVm1Sb1VqTm9WVlZxVG05WFZscEhXa2hrVjAxV1draFdNblJYVlRKS1ZsZHVTbGRpV0ZKb1dsZDRhMk5zWkhWYVJtUk9WbTEzTUZaWE1YZFVNVmw1VW01S1ZHSlhhRmRhVjNSM1ZVWndSbGRyT1dwaVJuQjZWbTB4YzFVd01WWmpSRTVYWWxoQ1JGWnFSazVsUm1SeldrWm9hV0V4Y0ZaWFZ6QXhVVEpOZUZadVVtdFRSVFZRVlcxNGQxTldVbk5XVkZaWFlsVndWMWt3Vm5OV01WbDZWRlJHVjAxdWFHRmFWM2hYWkVkR1IxZHJOVk5pYTBvMVZqRm9kMUl5UlhsVmEyUlVZbXMxYUZWc1VsZGlNWEJZWlVad1RtSkdiRFJXVjNSUFZqQXhjbUpFVWxkaVIyaDZWbXRrUm1WWFJrZGFSbkJZVTBWS05sWnRNVFJaVjFKWVZHdGFZVkl6VW5CVmJYaGFUVlprYzFadFJtdE5hM0JJVlRJMVQxZEhTblJsUjBaVlZsZFNVMVJWV21GV1ZrNXlXa1U1YVZKWVFsZFdWbVEwWVRGWmVGTnNaR3BTUlhCWlZtcE9RMVJHVm5GVGF6VnNVbXhLTVZaSE1XOVZNREYwWVVaYVYxWXphRmhhUkVaclVqRndSMkZIZUZOaGVsWlZWa1prTkZNeVZuTlhXR3hQVmxoU1dWVnFRbmRXTVZsNVRsVmtWMVpzYkRaV1Z6RnZWbTFHY2xkdGFGWk5SMUpZVldwR1UyTXhXblJpUms1cFlUQlpNRlp0ZUdGWlYwbDVVbGhvV0ZkSGFGVlpiWE14WTFaV2RHVkZkRmROVm5CNVZtMHhSMkZHU25Sa1JGWmFaV3MxZGxacVFYaFhSbFoxWWtaV2FWSnVRbmxXYkZKTFVtMVdjMUp1VG1wU2JWSlBWbXBHUjAweFpGZFZhM1JVWWxaYVdGWnROVmRXVjBwSVlVWnNWbUZyV2t4V01uaHJWMGRXU0U5V1drNVdia0paVm0wd01WSXhWblJUYkZwWVlrWmFWMWxzVWtaTlJuQlhWMnh3YkZaVVZsbGFSV1J2VlRKS1NWRllaRmRpUjFGM1dYcEdhMk14WkhOaFJsWlhVbFp3V1ZkV1pEQmtNVkpIVjI1T1dHRXpVbGhXYlhSaFpXeHJkMXBFVW1oU1ZFSXpWVEo0UzFZd01WaGhSRTVXWld0YVUxcFZXazlrVmxaelZHMW9UbUpGY0ZWV01XUXdZVEZWZUZWWWFGWmlSbkJZV1cweFUxZEdiSEpYYms1UFVtMVNlVlpYZEU5aFJscFZVbXhrVjJKWVFsQldiR1JMVWpGa2RWTnNaRTVTTVVwTlYxUkplRlF4VGtkVGJrNVhZa2RTVkZZd1ZrdFdiRnAwWlVaa1dsWnRlRmxXVjNSdlZqSkZlV1ZHV2xwWFNFSjZWbXRhYzJOc2NFVlVhelZYWWtoQ1NsZHNWbUZaVmxGNFYxaGtXR0V5ZUZkVVZ6VlRZVVpzV0dWRmRHdFNNVnBKVlcxNGEyRldTblZSV0hCWVlrZFJNRmRXWkU5V01WSjFVMnhvYVZkSGFGVlhWM1J2VVRGc1YxcEdaRmRpV0ZKVVZGWmFWMDB4VWxaaFNFNW9VbXR3U0Zrd1dtOVhiVXBJWVVWU1ZrMUdjSEpXYWtaclpFZFNSMkZHVG1oTk1Fa3hWbXBLTUdFeVNYaFdXR3hUWVd4d1dGbHRNVk5YUmxwMVkwVktiRkpzV2xsWmVrNXZWakF4V0ZWc2NGcFdWbkIyV1ZaYVNtVkdUblJoUm1ScFYwVktSVlp0Y0VKTlZrbDRXa2hPYUZKVWJGaFpXSEJYVjBaYVIxcEVRbXROYkZwWVZsYzFUMWRIU25KT1ZteGFZa1phV0ZSclduSmtNWEJJVDFaa1RsSkZXa2xYVkVKdlpERlplVk5yWkdwU2EwcGhXbGQwWVZWR2EzbGpla1pYVFZaS01GbHJXbXRoUlRCM1UyMW9WMkpVUWpSYVJFWk9aREF4Vmxkck5WZFdNbWhWVjFjeE1HUXhVWGhYYmxKT1ZtczFXRlp0TVRSWFZuQkdXa1ZrV0ZKcmNIcFdNbkJIVjJzeFIxZHVTbHBXUlhCTVZXcEtUMUl4WkhOWGF6VnBZa1ZaZWxadGVGTlJiVlpJVkc1S1QxWnNjRzlWYlRWRFlqRlNWMkZGVG14V2JIQjZWbGQwTUZaRk1WWmpSRUpYVWpOU2FGWkhlR0ZrUjBaSFlVWldWMUpWY0UxV1ZFWmhXVmRPYzFadVNtRlNiV2h3Vm0xNGQxTldaRlZSYkdScVRWWndTVlV5ZUc5aFJrcHpVMnhhVjJFeFdqTmFSM2hoWXpGa2RGSnNUazVXYmtGM1ZsY3dlRTFHVW5SU1dHaHFVbGQ0V0ZsWGRISmxSbHBWVW14T2FrMVdTbmxaVldSdlZUSktWMU5zWkZkaVZFVXdWMVprVjJNeFZuVlRiR2hwVmxad1dsWlhlRk5XTVZsNFZWaG9XR0pVYkZkVVZWSkhVMnhXV0dWSE9WZE5hMXA1V1c1d1ExZHNXa1pYYldoaFVsWndVRmw2U2t0VFIwWkhWR3hPVjFKc2NGbFdiVEI0VGtac1dGVlliRmRpYXpWWldXMTRTMk14Vm5GVWJFNXFWbXhLV0ZZeWREQmlSMHBJVlc1c1YwMXFSWGRaVlZwaFkyczFWbHBHV2s1aWJXZDZWbTF3UW1WR1dYaFVia3BXWWtoQ1dGVnNXbmRVUm1SelZtMUdhRTFyTVRSWk1GWnJZVVpKZVdWSE9XRldNMmhvVkd0YVlXTXhjRWxhUmxKT1lUSjNNRmRYZEdGaE1rWnpVMjVTYUZORmNGZFpWM1JMWVVaYVJWSnNUbGROVjFJd1ZXMHhOR0ZXU25Sa2VrWllZa1phY2xSVlpFZFNhekZYVjIxc1UxSlVWbGRYVjNSaFdWZE9jMWR1VG1GU1dGSlVWRmR6TVZOc1ZYbGxSM1JXVFVSQ05WbFZZelZXTWtaeVUyNUtWMVo2UmxoYVJWcFRZMnh3U0ZKc1RrNWliV2hoVm14a2QxTXlTWGhYYms1WVltczFiMVV3WkZOVk1XeHpWMjFHVkZKc2NFbGFSV1F3VmpGSmQyTkZiR0ZXVjAweFZtMHhSMk5zVG5SaFJtUm9UVmhDYjFkVVJtRlVNbEpHVDFaa1lWSXllRlJVVmxaM1dWWlplV1JHWkdoTlJFWkpWVzE0WVZSc1pFWmpTRUpXWVRGd1RGWXdXbk5qTVZaeldrWlNVMkpJUWxwV1JscFhUVVpaZVZOcmFGWmlia0poVm14YWQwMHhiRlpXV0doWVZtdGFXbGt3V210Vk1rcEhZMGM1V0dFeFNraFhWbVJUVWpGT2RWTnRhRk5OTVVwVlYxZDBZV1F5VW5OYVNFNWhVa1ZLWVZadE1WTlhSbVJ5VjJ4a1ZtSlZjRlpaYTJoSFZsWmFjMk5JY0ZWV1JWcFVWbXBLUjFKc2NFZFhhelZvVFZacmVGWXhXbGRoTVVsNFYxaHNVMkpyY0ZCV01GcDNXVlphYzFkdVpHeFdia0pZVm14b2IxWXlSalppUm1oWFVqTm9jbGxWVlhoWFJUbFZWR3hrYVZJd05EQldSM1JoVlcxV1IxcEdiR0ZTVkZaWVdXdG9RMWRzV25GUmJUbFNUVmRTU0ZscmFFOVdiVVY1VldzNVZWWnNjR0ZVVjNoWFpFZE9ObEp0YkZOaVNFSTJWbFJLZDFJeFdYaFRXSEJvVW0xb1lWWnRNVk5TTVhCWVpVVmthMVp0VW5wWGExcHJZa2RGZDJFelpGZGlXR2hVVldwR2MxWXhUbGxoUm1ScFlYcFdXVmRYZEdGVE1rNUhWMjVLWVZKR1NuSlVWbHAzVTBaWmVVMVZaR2hOUkVaNlZqSjRiMVl3TVhWaFNGcGFWa1ZhVEZWdGVFOWpNWEJIVm14a1YyRXpRa3BXYlhCRFdWZE5lVlJ1VGxkaWF6VldXV3RrVTFReFduTlplbEpzVm14d01GUldVbE5oVlRGWFlrUldWazF1YUZoV1ZFcEdaVzFHUjFwR2NHbFNNbWd5Vm14V1lXTXdOWE5VYmtwaFVtczFUMVpxUmtwa01XUllaRWRHVlUxcldrZFVWV2hyVmtkS1ZsZHNhRnBpUmtwSVZGUkdWMk5XU25WVWJHUk9ZVE5DU1ZZeWRHRlZNV1JIVTFoc2FGTkhVbGhXYWs1VFlVWndSVkp0UmxOTmEzQktWa2N4UjFVeFNuSmpSbVJYVW14d2FGcEVTbGRTTVZwMVZXMTBVMUpWY0ZsV1Z6RTBaREF4UjFkc2FHeFRSVFZoVm0xMGQxZFdXbGhrUnpsWFRXdGFlVlZ0Y0ZOV01rWnlWMjVLWVZKdFVsQlZha3BIVTBkR1JrNVdaR2xoTUZreFZtMXdSMWxXV1hoaVJtUlZWMGQ0VmxZd1pHOVdiR3gwWTNwR1dGWnRlSGxYYTFwUFlXeEtjMk5JYkZkaVZFWklWbXBHWVdNeVRrVlJiVVpUVmpGS1NWZFdVa0psUm1SSFZtNUthVkp0VW5CV01GcExUbXhhZEdWSGRGUk5WVFZJVm0wMVYxVnRTa2RqUnpsYVZrVmFNMVpHV21GVFJURlZWV3h3VjAxRVZqWlhWbEpQWkRKR1IxTlliR3hTVkd4WVdXeG9iMWxXVWxaWGJVWnFWbXMxZUZWWGVIZFdNa3BYVTJ0d1YxWjZRWGhXUkVwSFl6Rk9kVlZ0YUZOaVYyaG9WbTEwVjFsWFJrZGpSbVJZWW0xU1dGbHJaRk5OVmxwSVRWaGtWMDFyVmpaVlYzQmhWMFphUmxOdVNsVmhNWEJYV2xaYVQyTXhjRWRWYld4WFZtNUNZVlp0TVRCV01VMTVVbXRrWVZKdFVtaFZiR1JUVjBaU1YxWlVSbGhpUjNoNVYydGpOVlpyTVhKalNHeFdUVzVvZWxZd1dscGxiVVpIVld4YWFWZEZOREJXVjNCTFZERktjMWR1VGxWaVYzaHZXbGQ0WVZkc1duSlhiWFJzWVhwR1dGWkhkR3RYUm1SSVpVaE9WbUp1UW5wWmFrWmhaRVV4VjFSc1VsTmlSbGt4VmtkNGIxUXhXWGROV0VwcVVteHdWMWxyWkc5amJHUlhWMnQwVTJKVk5VaFpWVnAzWWtkRmVHTkliRmhoTVhCb1ZtcEtUMk5yTlZkYVIyaFRZWHBXV1ZaWE1UUmtNV3hYVjI1U2ExSXdXbUZXYlhoelRsWmFSMkZIZEZWTlYxSkhWR3hvUTFadFNsbGhSRTVYWVd0YWVsa3llSGRTTVZKellVWk9hVkpZUWxsV2JYaHJUVWRGZUZwRlpGaGlhelZ4VlcweGIxbFdXbk5hUmtwclRWWnNNMVl5ZERCaGF6RnlUbFZhVmxZemFISldha0YzWlZkR1IxSnNaRTVXYmtKdlZqRmFhMVJ0VmxkVmJrcG9VakpvVkZsdGRFdFZSbVJZVFVob2FXSldXbnBXTW5odllXeEtXRlZ1U2xWV2JGVjRWVEZhVm1WWFVraFBWMmhYWVROQ05WWkhlR0ZqTVZwMFUydGtXR0p0ZUdoV2JGcDNZVVp3UmxaWWFGZFdiRm93V1ZWVk1WVXhTbGRqUlhCWFlsaENTRmxxU2twbFJtUnpXa2RHVTFZeWFIcFdWekUwV1Zaa1IxVnNXbUZTYXpWeVdXdGtNRTB4V1hsbFIzUm9UVlZ3VmxWdGVHRldNVm8yVW1wT1YyRnJjRXhWYWtwUFVsWmtjMXBGTldsaVJYQjJWbTEwVTFNeFNYbFVia3BPVm0xU2FGVnFUa05XUmxaelZtNWthVTFXY0RCYVZXUkhWMGRLVjFKcVVscGhNbWhNVjFaYVMxZFdWbk5WYkZaWFRUQXhORlpYTVRSV01XUklWbXRrWVZKdFVrOVdiVFZEVGxaa1ZWRnRSbXBOVm13MVZXMDFTMVpIU2xoaFJtUlZWak5DU0ZaVVJuZFdNV1J6Vkcxd2FWSXhTWGRYVmxaaFZESkdXRkpZWkdwU2ExcFlXV3RrVDAweFVsZFhhMXByVFVSR1dsWkhlRzloVjBWNFkwWmFXRlo2UVhoVlZFcE9aVVphZFZWdGNHeGhNWEJXVm0weE5GbFZNVWRqUlZwaFVsZFNiMVp0ZEhkbFZtdDNWV3RPVjAxV2JEWldSbEpIVmpBeGNWSnJlRmRpUm5CTVdrWmFhMk15VGtoaFIyaE9WMFZLTWxacVJsTlNNV3hYVTFoc1ZtRXlVbFZaYlhNeFlVWldjMVZzWkdsTldFSlpXbFZhZDFSdFNrZGlSRkpYVmpOU1VGWnFRWGhqYlVwRlZXeGthVkl5YURaV2JYUnJVbTFXV0ZKclpHRlNia0paVlRCV1MwNXNXblJOVkZKYVZqRktXVlpIZEdGWlZrbDZWVzVDVm1KWWFHRlVWbHByWXpGYWRGSnRkRTVoTTBKSlZsUkpNVlF4WkVoVGJsSnNVakJhVmxac1pGTlZNVkpXVjIxR1YxWnJOWGxYYTFVMVlWWktXVkZzWkZkV2JWRXdXVlJHV21WR1RuTmFSM0JUVWxoQ1dsWnRjRTlSTVZKSFZtNUdWR0Y2Vm5OVmJYaExUVlphU0UxWE9WWk5hM0JLVlZjMWExWXlTbGxSYTNoYVlXdGFjbFZxUm5kU01rWklaVVpPYkdKWWFGaFdNV1EwV1Zac1YxUnJaRmhYUjJodlZXcE9VMWRXVm5GUmJtUlVZa1phV1ZSc1ZqQldNVnB6WTBod1drMUdTbEJYVmxwaFl6Sk9SVlJzV21sWFIyaHZWbTE0WVZNeVVraFNhMlJoVWpKb1QxUlZWbHBOUmxwMFpVZEdXbFl3YkRWVmJHaHZXVlpLV0ZWc2JGcFdSVm96Vm14YWMyTnNjRWhQVm5CWFlraENOVlp0TUhoU01rWjBVMnRvYTJWcmNGZFpiRkpHWkRGWmQxZHRSbXRXYTFwNVdWVmFiMkZGTVhOVGFrcFlWbXh3YUZWNlJtdFdNVXAxVkcxd1UySldTbEJXYlhCSFVqQXdlRnBHWkZaaE0xSlZXV3hhWVZkR1duUk9WbVJYVmpCd1NWbFZXbk5XYlVaeVYydDRWMDF1YUhKV01HUlhVMFU1VjFkck5WZGlhMHBhVm0wd2QwMVdTWGhXYmxKVVlrWndXVmxyV21GV01XeHpZVWM1YkdKR1NucFdNalZyVmpKS1ZsZHJiR0ZTVjFKMlZsUktTMU5XUmxsYVJtUnBVakZHTTFkWWNFZGhNazE0V2toT2FGSnNXbGhWYkZwM1YxWmtWMXBFUW10TlZrcElWakkxVDFkSFJYcFZiR2hYWWxoU2FGcFhlSEprTVhCRlZXMW9VMVpGU1hwV1ZFbzBVekZaZDAxV2FHaFNSVFZYV1ZkMGQxVXhjRlpYYkU1cVRWaENTRlp0TVhOaFZrcFpVV3BXVjJKSFRqUmFWM040VmpGV1dXRkdXbWxTYmtKWlYxY3dlRlV4WkVkaVNFcFlZbXMxVUZWdE1WTmxWbHBZWkVVNVdGSXdjRWhaYTFKVFZtMUtXVkZzUWxkaVIxSk1WV3BHYTJSV1RuTmFSVFZUVFZWd1RsWnNVa05oTVVsNFUyNUtVRlp0VW1oVmFrcHZWREZhZEU1VlRsVmlSbkF3V2tWYVQxVXdNVmRpUkZaWFZqTlNkbFpxU2tabFYxWkhWMnh3V0ZORlNqWldiWFJoWXpKT2MyTkZWbFZoZWxaWVdXdG9RMU5zWkhOV2JVWmFWbXhHTkZZeGFHdFhSMFY1WlVaa1ZWWjZWbFJaVlZwelYwZFdSbVJIZEZOTlZuQktWbGN4TkdFeVJsZFRibFpTVjBoQ1dWbFVTbEpOUm1SWFdrVTVWMDFXU2pGVk1qRkhWVEF3ZDFOdVdsaGlSMUV3VjFaYWExWXhaSFZVYlVaVFVtdHdkbFpHV21GV01EVkhWMWhzVDFadFVsZFpiRlpoWld4cmQxZHRPVmhpVlhCSldWVm9ZVmRzV2xkalJtaGFUVlp3VEZwRlpGTlNNa1pIVkcxb1RrMUZhM2hXYlhCTFRVWnNWMWRZYkZOaVIxSlZWakJrYjFaV2JIUmxTR1JZVW14YU1GcFZWakJWTVVwelZtcFdXbVZyTlhaWlYzTjRWMFpXY1ZKc1pGZGxhMVl6Vm14U1FtUXlWa2RVYms1VFlrZFNXRnBYZEVwTlJscElaRWRHYUUxVmJEUlhhMmhYVmxkS1dHRkdWbFppUmtwWVZqRmFZVmRIVGtaVWJHUk9Va1phU1ZkV1VrOWhNV1JJVTI1S1QxWnRhRlpXYkZwTFUwWlZlRmR1VGxkaVJuQjZWa2Q0YTFSc1NrWlhhMnhZVmtWS2NsbHFSbXRrUmxwMVUyeG9hV0V6UW05V1Z6RTBaREF3ZUZadVJsTmlSVFZ4V1Zod1YxZEdaSEphUnpsVllrWnNObFpXYUhkV01rcFZVV3BTWVZKRldrOWFSRUY0Vm14d1IxZHNhRk5OYldoaFZqRmplRTVHVFhoWGJHUnBVbXhhVkZsdE1WTlhSbHAwVFZSU2JGWnNiRFZVYkdRd1ZqQXhjbU5GYUZwTlIyZ3pWbXBCZUdSV1ZuVlRiR1JUVFRBME1GWnRjRWRoTWs1MFVtdGtXR0pYZUZSWlZFNUNUV3hhZEdWSFJscFdiR3cwVmpKNFlWUnNXbGRYYlRsaFZqTkNRMVF4UlRsUVVUMDk="},"timezone":{"type":"string","description":"The timezone of the intervals in the CSV file. The default is `UTC`.","example":"America/Los_Angeles"},"allow_overwrite":{"type":"boolean","description":"When set to `false`, the import fails if existing data conflicts with the uploaded data.","example":true}}}}}},"responses":{"201":{"description":"File uploaded successfully.","content":{"application/json":{"schema":{"type":"object","properties":{"import_id":{"type":"string","description":"The import's unique reference ID.","example":"cmgoyz7mb00002f6obth9ojea"}}}}}},"400":{"description":"**HTTP Status Code:** `400` <br>\n Bad Request  \n\n "},"401":{"description":"**HTTP Status Code:** `401` <br>\n Unauthorized  \n\n "},"429":{"description":"**HTTP Status Code:** `429` <br>\n Too Many Requests. For more information, see [rate limits](https://developers.zoom.us/docs/api/rate-limits/). \n\n "},"500":{"description":"**HTTP Status Code:** `500` <br>\n Internal Server Error  \n\n "}},"security":[{"openapi_oauth":["workforce_management:write:admin","workforce_management:write:queue_metrics:admin"],"openapi_authorization":[]}],"x-extensions":{"x-permissions":["WorkforceAdmin:Edit"],"x-macro-scopes":["workforce_management:write:admin"],"x-granular-scopes":["workforce_management:write:queue_metrics:admin"]}}},"/workforce-management/imports/{importId}/historical-queue-metrics":{"get":{"tags":["Imports"],"summary":"Get historical queue metrics import metadata","description":"Retrieve a list of historical queue metrics import metadata.\n\n**[Scopes](https://developers.zoom.us/docs/integrations/oauth-scopes-overview/):** `workforce_management:read:admin`\n\n**[Granular Scopes](https://developers.zoom.us/docs/integrations/oauth-scopes-overview/):** `workforce_management:read:queue_metrics:admin`\n\n**[Rate Limit Label](https://marketplace.zoom.us/docs/api-reference/rate-limits#rate-limits):** `LIGHT`\n\n**Not supported in Gov cluster** ","operationId":"Viewhistoricalqueuemetricimoprtmeta","parameters":[{"name":"importId","in":"path","description":"The import's unique reference ID.","required":true,"schema":{"type":"string","example":"cmgoyz7mb00002f6obth9ojea"}},{"name":"division_id","in":"query","description":"The division ID.","required":false,"schema":{"type":"string","example":"ya2kZo77RE6LFqaoKwWM0g"}}],"responses":{"200":{"description":"Historical queue metrics import metadata response.","content":{"application/json":{"schema":{"required":["create_time","file_name","import_id","imported_by","row_processed","status","timezone","total_rows"],"type":"object","properties":{"status":{"type":"string","description":"The import's status.","example":"SUCCESS","enum":["PENDING","FAILED","SUCCESS","DELETING"]},"create_time":{"type":"string","description":"The import creation time.","example":"2025-11-05T04:13:40.800Z"},"row_processed":{"type":"number","description":"The number of rows processed from the import file.","example":1000},"total_rows":{"type":"number","description":"The number of rows present in the import file.","example":1000},"import_id":{"type":"string","description":"The import's unique reference ID.","example":"cmgoyz7mb00002f6obth9ojea"},"file_name":{"type":"string","description":"The import file's name.","example":"HistoricalData.csv"},"timezone":{"type":"string","description":"Themetrics data's timezone.","example":"America/New_York"},"imported_by":{"type":"string","description":"The unique identifier of the user who imported the metrics.","example":"3U-_aQo_ROeigseGAQL5_A"}}}}}},"400":{"description":"**HTTP Status Code:** `400` <br>\n Bad Request  \n\n "},"401":{"description":"**HTTP Status Code:** `401` <br>\n Unauthorized  \n\n "},"404":{"description":"**HTTP Status Code:** `404` <br>\n Not Found  \n\n "},"429":{"description":"**HTTP Status Code:** `429` <br>\n Too Many Requests. For more information, see [rate limits](https://developers.zoom.us/docs/api/rate-limits/). \n\n "},"500":{"description":"**HTTP Status Code:** `500` <br>\n Internal Server Error  \n\n "}},"security":[{"openapi_oauth":["workforce_management:read:admin","workforce_management:read:queue_metrics:admin"],"openapi_authorization":[]}],"x-extensions":{"x-permissions":["WorkforceAdmin:Edit"],"x-macro-scopes":["workforce_management:read:admin"],"x-granular-scopes":["workforce_management:read:queue_metrics:admin"]}}},"/workforce-management/organizational-groups":{"get":{"tags":["Organizational Groups"],"summary":"Get multiple organizational groups","description":"Get multiple organizational groups.\n\n**[Scopes](https://developers.zoom.us/docs/integrations/oauth-scopes-overview/):** `workforce_management:read:admin`\n\n**[Granular Scopes](https://developers.zoom.us/docs/integrations/oauth-scopes-overview/):** `workforce_management:read:organizational_groups:admin`\n\n**[Rate Limit Label](https://marketplace.zoom.us/docs/api-reference/rate-limits#rate-limits):** `MEDIUM`\n\n**Not supported in Gov cluster** ","operationId":"getMultipleOrganizationalGroups","parameters":[{"name":"name","in":"query","description":"The organizational group's name.","required":false,"schema":{"type":"string","example":"West Coast Operations"}},{"name":"page_size","in":"query","description":"The number of items to be returned per page.","required":false,"schema":{"maximum":50,"minimum":1,"type":"integer","example":15,"default":10}},{"name":"next_page_token","in":"query","description":"The next page token from the previous page, if available. Not required for the first page.","required":false,"schema":{"type":"string","example":"cmgoyz7mb00002f6obth9ojea"}},{"name":"division_id","in":"query","description":"The division ID.","required":false,"schema":{"type":"string","example":"ya2kZo77RE6LFqaoKwWM0g"}}],"responses":{"200":{"description":"Get multiple organizational groups response.","content":{"application/json":{"schema":{"required":["organizational_groups","page_size","total_records"],"type":"object","properties":{"next_page_token":{"type":"string","description":"Use the next page token to paginate through large result sets. 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For more information, see [rate limits](https://developers.zoom.us/docs/api/rate-limits/). \n\n "},"500":{"description":"**HTTP Status Code:** `500` <br>\n Internal Server Error  \n\n "}},"security":[{"openapi_oauth":["workforce_management:read:admin","workforce_management:read:organizational_groups:admin"],"openapi_authorization":[]}],"x-extensions":{"x-permissions":["WorkforceAdmin:Edit"],"x-macro-scopes":["workforce_management:read:admin"],"x-granular-scopes":["workforce_management:read:organizational_groups:admin"]}},"post":{"tags":["Organizational Groups"],"summary":"Create an organizational group","description":"Create an organizational group.\n\n**[Scopes](https://developers.zoom.us/docs/integrations/oauth-scopes-overview/):** `workforce_management:write:admin`\n\n**[Granular Scopes](https://developers.zoom.us/docs/integrations/oauth-scopes-overview/):** `workforce_management:write:organizational_groups:admin`\n\n**[Rate Limit Label](https://marketplace.zoom.us/docs/api-reference/rate-limits#rate-limits):** `MEDIUM`\n\n**Not supported in Gov cluster** ","operationId":"createOrganizationalGroup","parameters":[{"name":"division_id","in":"query","description":"The division ID.","required":false,"schema":{"type":"string","example":"ya2kZo77RE6LFqaoKwWM0g"}}],"requestBody":{"content":{"application/json":{"schema":{"required":["name"],"type":"object","properties":{"name":{"type":"string","description":"The organizational group's name.","example":"West Coast Operations"},"description":{"type":"string","description":"The organizational group's description.","example":"Organizational group for west coast teams"},"scheduling_group_ids":{"maxItems":100,"type":"array","description":"The IDs of the scheduling groups to add to the organizational group.","example":["cmgoyz7mb00002f6obth9ojea"],"items":{"type":"string"}}}}}}},"responses":{"201":{"description":"Create organizational group response.","content":{"application/json":{"schema":{"required":["created_at","description","name","org_group_id","updated_at"],"type":"object","properties":{"org_group_id":{"type":"string","description":"The organizational group's ID.","example":"cmgoyz7mb00002f6obth9ojea"},"name":{"type":"string","description":"The organizational group's name.","example":"West Coast Operations"},"description":{"type":"string","description":"The organizational group's description.","example":"Organizational group for west coast teams"},"created_at":{"type":"string","description":"The organizational group's creation time.","example":"2024-01-15T10:30:00Z"},"updated_at":{"type":"string","description":"The organizational group's update time.","example":"2024-01-15T10:30:00Z"}}}}}},"400":{"description":"**HTTP Status Code:** `400` <br>\n Bad Request  \n\n "},"401":{"description":"**HTTP Status Code:** `401` <br>\n Unauthorized  \n\n "},"429":{"description":"**HTTP Status Code:** `429` <br>\n Too Many Requests. 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